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Customer Ratings & Reviews

$235.49
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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15121 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 719 Showing 14,361-14,380 of 15,121 reviews
  • Rated 1 out of 5 stars

    TERRIBLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounded like I was under water and the voice was so low they didn’t get loud and noises cancellation didn’t work i literally had my headphones for one day and I had to take them back the next day literally

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t order online ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get them because Best Buy’s delivery service sucks!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    uncomfortable and defiantly not worth the price I paid, returned

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Same as old gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont really think there was any big changes from old gen same sound quality and same bass only change was a slight improvement on noise cancellation and new usb c charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t excessive with these on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not exceed or with these on especially if it’s intense and you are sweating. It’s like the sweat makes the sound stop. Have these for a mo th now and was such a wasteful but.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats and hair dont mix!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the sound but after ripping my hair out ofnthe ear pieces several times the day yhey arrived I returned them the nextvday.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No es recomendable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product five months ago for my son and the sound insulation on one side no longer works.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not loud enough and difficult to pair with iphone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Bass Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very disappointed with the sound quality. It has weak bass compared to the first generation of Beats headphones. I bought a set of headphones from Amazon for $80 which sound way better! "Deep Bass". It's very disappointing considering I paid over $300. Every since Apple took over the quality has gone down.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats Headphone review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not great and difficult to pair with iPhone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sadly didn’t last

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these but after about two months of use (professionally by an adult only) they malfunctioned and would not pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They worked great until they didn’t. BUY THEM NEW!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They snapped when I went to work out and haven’t come back on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can’t write one got my package with no headphones, and now my my date keep changing for replacement might not have them by Xmas

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort, sound, and quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! The sound quality is top notch and the noise is amazing. They are comfortable and sit on the head just right. Super easy to connect via Bluetooth and battery is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Already acting up.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple months in and I’m already getting static on left side of headphones. Waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity is horrible. I’m on replacement number 4 and I’ve had these beats for less than a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy support is terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy uses Shipt to deliver packages and this one was picked up for a next day delivery and stolen by the driver. They didnt do anything to help me. It took me weeks to get my money back. Never ordering or shopping at bestbuy again. Too bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scammers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees are scammers some more than other ofcourse. They make outrageous and bold accusations and get aggressive if you don’t buy the Bestbuy plus membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was too small on the ears and the sound isn’t good for the price and you can get something better like skullcandy or Sony.Too quite and uncomfortable on the head breaks really fast as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got better sound from the skull candy crusher evo for my liking.. the audio eq on the beats didn't have enough range

    No, I would not recommend this to a friend