Customer Ratings & Reviews

Will not and cannot keep charge,only charged fully first time,then there after cannot get a full charge even after resetting like adviced from website...very very very unsaticfied...then best buy wouldnt refund or exchange cause i missed my 14 day return policy..spent way too much money on this product.

Bought this gift for my husband. Glad I stopped by Best Buy.

So glad I was able to get these for my son on Black Friday! He's wanted them for awhile. He has the solos but wanted to go wireless

Everyone needs a few diffferent headsets so you have a set when you are ready to enjoy some music or videos. These are prefect.

I ended up exchanging these for the Bose Noise Canceling units. These were ok, i just thought that the Bose sounded better. These arent bad at all though.

I got this 1 month ago and so far so good. Just the battery dies fast and the quality is not as good as wired ones but decent.

Great for at the gym or wherever! They aren’t too loud either .. but they are loud, if that makes sense! Great purchase

I was looking for the Bose Headphones. Bought these open box. Not quite as good as Bose but the cost difference made up for that.

I bought a pair of these and I had to return them because they were not working when wired and noise canceling function was not working either. Wireless was ok and music sounds good. This is a product that could have some defects and I really understand that, but what I do not understand is employees at Best Buy store look like do not know products they selling, I have had two or three instances where two employees have told me information totally different about the same product, rules to returns, guaranties, existence in inventory or they just say "i have no idea, but you can return it if you do not like it" i think this is not a good customer services and do not add value to Best Buy. I really like this store but I think it is time to look around for other options if they do not provide training to their customer services employees

I've got older, wired Sony headphones that last indefinitely because they're made of metal. The newer bluetooth Sony's I've had fail in less than a year-2 pairs so far (both entry level)-because parts that should be metal are made out of plastic, and just don't hold up to normal usage. Tried this Beats set because at least the physical design is different. And..it failed in an even shorter period of time. Only lasted me 2.5 months before the side split apart-just some flimsy plastic holding it together. I'm not doing anything unusual with these-just putting them on my head, and taking them off. If these were $30, okay, maybe I would expect them to be junk. But for almost $400, and they can't hold up to normal use for more than two and a half months? Hmm... Regarding the sound quality, I personally think they're a bit worse than the entry level Sony's, but have a better microphone for phone calls, and the noise cancellation is better. I'd say they're a bit less comfortable, but still fine. Obviously that's all compared to like $100 Sonys, not equivalent $400 models. You can also use them while they're plugged in to power, which is nice, although I guess you can't turn off the noise cancellation feature. I'd be fine with all of these, if they were just made out of metal like they need to be to hold up to normal use...

I love the color of these. That's Beats though. Solid sound!! The only thing I wish was that they had noise canceling.

Great sound, but poor bluetooth connectivity. After listening to one song, the bluetooth would turn off.

I always thought beats were kind of overrated headphones because of price. As soon as I bought these I instantly fell in love.

The noise cancelling effect is very nice. Sound effect is very good too. It would be better if the battery can last longer.

I read tons of reviews on this product before I made the big purchase. Definitely worth it, especially when they were on sale.

The information provided was enough to feel good about purchasing an earlier version of these headphones fire the price.

Nice quality and great look! Easy to set up Bluetooth and nice sound. Battery lasts a while. Great purchase, got them on sale.

Good thing I saved almost half of the price and finally got in my hands of this freakin' headphones. My patience was worth it.

Great style in design I appeeciate the light up charging lights that let me know how charged the product is. Although there may be higher quality sounding produces beats is superior with product design.

This product works for me and I can recommend it to friends that it will make you happy you spent your hard earned dollars on it.