Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.7 out of 5 stars with 21279 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 21,279 reviews
  • Rated 2 out of 5 stars

    Eight months later, not working!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these in November 2019 for work use. I don’t listen to them everyday maybe three times a week. Unfortunately, they quit working today July 30, 2020. Will only connect for a few seconds then shut down. Lose the tone when you turn on and off, plus the speakers are shot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product material

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product material quality, after 6 months was broke and no reason for it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Highly Recommend!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé loved these head phones. They are extremely comfortable and fit all head types I’m not sure how they do it but they are amazing! Definitely worth the price! Came with a charging cord and case to keep them in! Highly recommend for gym and everyday listening when you want to zone everything out, you can also talk on the phone with them without any extra necessities 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used these for years I would absolutely 10000000%+ recommend these. The sound is absolutely amazing , they stay on , they’re bigger so it’s comfy on the ear , this is a top items to have. The battery lasts soooo long too. I love love love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and sleek design. Fits well overall! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    PowerBeats Over The Ear Headphones..!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “The Best” So comfortable around the ears. I Absolutely love them. The sound is clear with a nice bass. The battery life is great but not to worry because they charge quickly. I recommended and they ended up buying some after trying mine out. I had let a friend use them and my friend ended up buying a pai.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year we are on our second replacement pair of Beats. We have had trouble with the sound quality and the material on the cushion over the ear ripping apart while wearing. Apple now wants $200 to fix the second pair, which only lasted four months. Pictures show four months' worth of daily use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Snapped less than a month

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them 11/25/19. My son opened them on Christmas Eve. Its less than one month used and one ear piece snapped off. My son is 13 and loved those headphones. He was very careful with them. The price should have dictated a stronger product. One week past returnable date, since I bought them Black Friday. Garbage!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Beats customer service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphone for home use, within 6 weeks of mild usage, the outer frame for the headphone was separated. I didn’t drop it or anything thrown on it by accident. Apple support response was to pay $200 plus tax for repair. I will never buy beats products after this bad experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sounds but poor quality

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this or be very careful when bending. I brought both and they both are broken. I would not recommend buying this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality construction

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plus: The headphones are easy to use and seamlessly switch between my iPhone and Mac. Minus: After 10 months of use the extender that adjusts the headphone to the size of my head is cracking and falling apart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones come in a great variety of colors to fit anyones vibe. Sound quality is excellent, the dynamics of tone, bass etc are also. Solid performance for heavy tracks. Active noise canceling helps when you just want music and no background. Gives professional DJ vibes. Easy to connnect to devices and stable for covering a large area. Comfortable fit. Battery life excellent, charge for 10-20 min and you get 3+ hours of listen time. Offers extra volume room compared to other headphones/earbuds I have personally. Easy to fold to have on the go. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks Easily

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have broken twice in the same spot. Right where they bend for storage. They are poorly made and Apple puts a credit card hold of the full amount on your card to fix them, which is ridiculous. I would never Recommend this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why these have been so hyped up all these years. I was satisfied with my Powerbeats Pro’s, but these are just mediocre and insanely overpriced for what they provide

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best sound quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this specifically to use on long flights and for that purpose it works very well. The noise canceling is very good at eliminating outside noise. These have an "aware mode" which allows you to hear outside noise while you have them on but, you have to click it manually (which to be clear is not that big of a deal for me but some other headphones can do so automatically when it detects you speaking) My one dislike would be that it does not automatically pause whatever you're listening to automatically when you remove the headphones, which is a feature I've found common from others, especially at this price point. Sound is decent, they are bose so you should expect clean, crisp and quality sound. My personal preference is bass heavy sound for my headphones, while these do have some pep to them, it is not even comparable to my Sony xm4. Overall I really love how comfortable these are, I've always disliked over ear headphones as they would often (and quickly) get uncomfortable on your ears/head. I've been pleasantly surprised to have worn these for 10 + hour flights non stop and I've never felt any discomfort. Battery life is amazing, do these even die on standby? The headphones tell you how much charge is left every time you put them on. As I mentioned before, I've worn these on 10+ hour flights and they've lasted throughout the entire trip with constant noise canceling active. When not in use, I feel like this battery does not even deplete at all. These headphones come with a wired option as well as Bluetooth. I personally never had to use the wired since i've never had them die on me. The case it comes in is really nice. This is usually one of the things I would ditch but I've found myself using them all the time. It is a hard cover case and provides some nice protection for your headphones. I always store them in there now whenever I'm not using it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Analog chick in a digital World!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted a pair of these headphones, but the price deterred me purchasing them. After I lost my AirPods I decided to purchase the Beats (on sale). Going from the AirPods 1st generation and purchasing the Beats headphone's made me feel like an analog chick in a digital World. The pros and cons. Pros: The sound quality is exceptional. You'll hear instrusments in a song you never paid attention to before. The sound quality is very impressive. I am a true music lover so the quality of sound is most important to me. Loud, with a nice bass Connects easily to my iPhone and other bluetooth devices. Cancels out all the outside noises, such as loud yapping, cars, constructions, ect. Portable and foldable Hugs my ear perfectly Stays in place while jogging or riding my bike Battery life is life... I may charge my headphones once a week. Comfortable to sleep in while laying on my back. Cons: Big and clunky When increasing the volume or song on the head phones you'll hear the button being pushed. Unlike the AirPods where you simply just tap to change. Not very modern, yet it's very functional. In comparison to the AirPods, Beats is louder and much easier to exercise while using. AirPods is limited in sound and they always fail out of my ears. Overall these are the best headphones I've owed to date. I love, love these head phones. Although they are bulky I carry them everywhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money Honestly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them around 1 month 3 weeks ago and they already broke, I use them for the gym I do sweat but always cleaning the ear foam with a towel. They were working all fine one day till the battery ranned out I try charging it yet it shows it’s charging but will never go past the first bar I already tried searching it up to restart them but nothing. I’ve had them charging for at least 2 days and still on the first bar. Disappointing. In my opinion I wouldn't suggest any Beats headsets their built really poorly and won’t last.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Deats on the Beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound with comfortable fit! Bought to use while exercising, but found that they were very versatile and began using them while cutting grass, doing chores around the house, and working in the garden. Unlike an earbud... they stay put! Definitely recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible build quality and warranty is a joke.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for only a few months, and the slider part of the headphone snapped while i pulled them off my head. Didnt sit on them, didnt drop them…just oulled them odd my head. Readhed out to Apple for earranty and they said that unless i soent extra kn Apple Care, i was sruxk with these expensice broken headphones. Ive had beats over 15 years, back when Monster Audio made them. Never had an issue, and they exchanged some headphones almost 3 hears old as a courtesy to a customer. 4 months into these headphones and Apple told me to take a hike. Sad, bur im no longer buying Beats or apple products. I have an expensive paperweight now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Beats Wireless Noise Canceling Headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality with big bass and plenty of battery life when fully charged. Easy to pair with phone and music playlists. Great for a long workout at the gym or hiking. Much better sound and bass with no outer distractions compared to earbuds. Very comfortable to wear with soft cushion around the ear.

    I would recommend this to a friend