Customer Ratings & Reviews

first off, I bought them for use with video conferences at work.. they don't work at all with skype.. so I took them home to listen to Netflix. they make my ears sweat. but that's not the real problem, once they get hot, they shut off, may be an hour after putting them on, may be 10 minutes.. but they constantly turn off. I can turn them right back on but the volume is then turned down a little.. after two weeks one side quit working, tech support repaired them. after a month the plastic from the shinny part to the earpiece on both sides broke, tech support said they would repair them. I mailed them in and they mailed them back saying I was abusing them. if putting them on my head to listen to them is abusing them then how else are you suppose to use them. both me and my wife bough the same ones at the same time.. she wasn't using hers, so she gave them to me. I wrapped the bottoms with electrical tape, before they could break.. (I can feel the cracks under the tape now, but they have held together) I actually made it 14 months using them and the plastic underneath the metal looking part in the middle broke... I wont be buying beats as a replacement.

Good product but its warranty is too short to return it

The sound quality is exceptional. I expected more bass.

Bought these in Nov 2022, they broke 8 months later. Best Buy said even though its still under warranty they could not replace or fix. Complete waste of money. Very disappointed with Beats. Never buying their product again.

The Beats battery runs out super fast and they turn off by itself. Started off good but after a month no longer works.

after approximately 5 months of use, i noticed a crack above the right ear cuff. As it is still under warranty contacted apple and sent the product off. They claim it was due to customer negligence and would not fix. This is a common problem, here is a link to the discussion on apples official website , several pages of users experiencing the same issue https://discussions.apple.com/thread/251263782?page=1 do not buy , ill never purchase another beats product again, apple will not stand behind their product, I'll be buying bose quiet comfort 35's later today

The Beats Studio³ Wireless Noise Cancelling Headphones in Matte Black are an impressive audio companion. These headphones combine sleek aesthetics with powerful performance, creating an immersive listening experience. First and foremost, the noise-canceling feature is exceptional. It effectively blocks out external distractions, allowing you to dive into your favorite music without any interference. The active noise cancellation technology works remarkably well, immersing you in a world of pure sound. The sound quality is impressive, delivering deep bass, crisp highs, and well-defined mids. Whether you're listening to your favorite tracks or watching movies, the audio reproduction is vibrant and captivating. The Beats Studio³ Wireless headphones truly excel in genres that emphasize bass, adding an extra punch to your music. The wireless functionality is convenient, providing freedom of movement without the hassle of tangled cables. Pairing the headphones with your device is a breeze, and the Bluetooth connection remains stable within a reasonable range. The battery life is decent, offering hours of uninterrupted listening pleasure. Comfort-wise, the Beats Studio³ Wireless headphones shine. The adjustable headband and plush ear cups provide a snug fit, ensuring long listening sessions without discomfort. However, it's worth noting that some users with larger heads may find the headband a bit tight. The build quality is solid, with a sleek and modern design that complements the matte black color scheme. The headphones feel durable and sturdy, ready to withstand daily use and travel. One aspect that could be improved is the touch controls. While they are convenient, they can be a bit finicky and take some time to get used to. Additionally, the headphones are not foldable, which may be a drawback for those seeking more compact storage options. In terms of customer service and purchasing experience, Best Buy delivers as always. Their knowledgeable staff and wide product selection make them a reliable choice for tech enthusiasts. In summary, the Beats Studio³ Wireless Noise Cancelling Headphones in Matte Black offer a satisfying audio experience. With excellent noise cancellation, impressive sound quality, and a comfortable fit, they provide a premium listening experience. While there are minor drawbacks such as the touch controls and lack of foldability, these headphones are a solid choice for those seeking immersive sound and stylish design.

Broken in 6months. I don’t recommend buying at all. Went to Best Buy store for help, told me that because I didn’t purchase warranty, they can’t help me. Sent me to Apple Store, they told me the same thing.

Ok, got for my gym headphones. The R earpiece plastic separated in months and I'm currently trying to get it covered by the year warrantee. Wasn't able to buy apple care when I got em black friday and took me a min to look into it and can't get it covered anymore.

I couldn’t be happier with my decision of purchasing Beats headphones . The sound quality is impressive, delivering deep bass and clear highs that enhance my music experience. They’re also very comfortable to wear for extended periods, thanks to the plush ear cushions and adjustable headband. The battery life is excellent, lasting all day even with continuous use, and the fast charging feature is a lifesaver. I appreciate the sleek design and variety of color options, making them a stylish accessory as well. One downside is that they can be a bit pricey, but the quality and performance justify the investment. Overall, I highly recommend these headphones for anyone looking for a premium listening experience.

When I opened up the box, the case for these was coated in a horrible white film and loads of dust. There's no way these weren't used and repackaged (probably why they're $150 off). I cleaned the case, figuring they would at least sound good, and hey, a bargain is a bargain. These were NOT a bargain. The sound on these was so bad that I assume they were defective. No bass, sounded like they were under water, and certain parts of the music would cause so much feedback that I couldn't hear the voices or some of the instruments on songs (some genres were worse than others). I returned these. I am including a pic of the horrible case these supposedly "new" headphones came in (right out of the box).

For how expensive these are the foam pads should not crack and fall apart after 4 months use. Also can’t replace them! WHAT?!

Avoid if you have a larger head where you may end up extending the ear piece all the way, it started cracking under normal use and Apple wouldn’t fix it under warranty. Had a weird clicking noise on one channel that was sent for service prior to the cracking and it was returned without being fixed, the second time around I was told my headphone wouldn’t be looked at because of the crack, I would stay away

One of the extender pieces on the headphone snapped off. I did not use force or cause this.

Purchased these in November 2019 for work use. I don’t listen to them everyday maybe three times a week. Unfortunately, they quit working today July 30, 2020. Will only connect for a few seconds then shut down. Lose the tone when you turn on and off, plus the speakers are shot.

Terrible product material quality, after 6 months was broke and no reason for it

My fiancé loved these head phones. They are extremely comfortable and fit all head types I’m not sure how they do it but they are amazing! Definitely worth the price! Came with a charging cord and case to keep them in! Highly recommend for gym and everyday listening when you want to zone everything out, you can also talk on the phone with them without any extra necessities 10/10!

I’ve used these for years I would absolutely 10000000%+ recommend these. The sound is absolutely amazing , they stay on , they’re bigger so it’s comfy on the ear , this is a top items to have. The battery lasts soooo long too. I love love love them.

“The Best” So comfortable around the ears. I Absolutely love them. The sound is clear with a nice bass. The battery life is great but not to worry because they charge quickly. I recommended and they ended up buying some after trying mine out. I had let a friend use them and my friend ended up buying a pai.

After one year we are on our second replacement pair of Beats. We have had trouble with the sound quality and the material on the cushion over the ear ripping apart while wearing. Apple now wants $200 to fix the second pair, which only lasted four months. Pictures show four months' worth of daily use.