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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 7877 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the BeatsX Earphones for their impressive sound quality, comfort, and long battery life. They are also praised for being wireless, lightweight, and easy to use with iPhones. However, some customers have expressed concerns about the lack of bass, volume, and the design not being ideal for active wear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 7,877 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not bad but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones for the price do not provide any better sound quality or convenience than cheaper bluetooth headphones. The biggest benefit you may find is the W1 chip which can make it connect easily if you have many Apple products that you own. The headphones do sound good but nothing great and can be kind of uncomfortable when wearing for a long period of time. Battery life is pretty good though and the benefit of it charging with a lightning cable is good if you are in the apple ecosystem. I would recommend these only if you have Apple products. If not then I'd look at cheaper headphones with similar quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Earphones for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I wear them all day every day. The sound quality is great for every day use, and the battery last 8hrs. They aren't bulky and love the magnetic feature. Definitely worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great Bluetooth headphones for plane trips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Bose headphones and LG tones Bluetooth earbuds and although both work great and have good sound, the Bose over ear headphone may down your hair and can’t be laid on and the LG’s are a little warm on my neck. The Beats are light weight, have great sound, charge with my apple lightening cord and have great sound. Also, I have them paired with my iPad Pro and iPhone X and I can go back and forth between them without shutting off the one it’s paired with

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using these earphones with a Samsung Galaxy S8. No issues at all, great sound, and decent battery life. I usually get 8-10 hours of use per charge. Charging is quick. I would definitely buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Awesome sound and comfortability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these earphones for a few months and have worn them everyday since, they never get uncomfortable and if youre a music lover youre in luck because they charge FULLY in 20 minutes and last for hours

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love my beats x.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my headsets at work every day for about 6 hours, and when my skullcandys died, I started searching for a good price, good sound quality and comfortable to wear for hours set. I tried a few other brands but the sound was not what I wanted. So I finally decided to chip in a little more money, and just wow. The beats x are lightweight, easy to set, battery last 8 hrs, recharging is fast! And sounds quality is superb. I love my beats!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone have good sound and a fast charge. They are comfortable and came with multiple ear bud sizes. The set rests comfortably on your neck (no tension pulling on your ears) and the flat cord prevents knots. One detraction is that they have a short connection distance so if you walk away from your device you will lose your connection. Overall, works as well as I need them to work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 4 out of 5 stars

    Good quality, easy connection to iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this model to the powerbeats 3 that clip over your ears; the Beats X fit comfortably in my ears. The neck piece is a bit thick, but helps balance the weight. It connects easily to iPhones with the W1 chip. Battery life is decent (not as long at powerbeats), but charges super quickly. Better quality than cheaper models you can buy, which have irritated my skin in the past. Overall happy with the choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great quality and easy connection to iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this model to the powerbeats 3 that clip over your ears; the Beats X fit comfortably in my ears. The neck piece is a bit thick, but helps balance the weight. It connects easily to iPhones with the W1 chip. Battery life is decent (not as long at powerbeats), but charges super quickly. Better quality than cheaper models you can buy, which have irritated my skin in the past. Overall happy with the choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing and Perfect for Effortless Listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many versions of Beats over the last few years. From both incarnations of Solo, to wired and wireless Studios, and urBeats so I'm obscenely well versed in these and the sound. I didn't think I'd want or need another pair until "Watch Dogs 2." The main protagonist in the game constantly wears wireless earbuds and after spending many, many hours playing the game the idea of them wore off on me as they seemed far more portable than the Studios and much freer than the urBeats. After looking online for quite some time these popped out at me as the closest looks-wise and likely with the best sound. And those assumptions were correct. These correct on the issues a lot of people have with Beats: the bass. I noticed immediately you can actually hear everything in the music instead of having a weird wall of bass to make up for other missing dynamics. Going back to my older Beats is a bit or a chore given the audio differences. To be fair, I don't have the best ear for detail nor do I worry those things too much but these are the best sounding headphones I've owned. The style of these is ever better given how easily they drape from behind your neck, I can barely feel myself wearing them, and there's never an issue of them about to fall out of my ears when active. The earbuds themselves are magnetic which is convenient however it looks like a bolo tie if you do this. A very expensive bolo tie. Battery life is my only gripe since it's around eight hours depending on your volume. This is great considering the size and ability of these but coming from the 24 hours of the wireless Studio or the infinite of urBeats it's a piece to pay for the freedom. Thankfully they charge pretty quick when needed so unless you're stranded this should be fine. Bottom line, love them, glad they were a borderline-snap decision, and will be tough to do back to another style. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid listening experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these so I could listen to netflix at work. I got tired of the cord getting caught in my jacket. I have a Samsung S8+ and it paired easily the first time. Hard to find reviews with Apple made products on Android devices. These are a 8.5 and I say that because I have never been a fan of the inner ear ear buds. If you are trying to keep your listening on the DL your choices are limited. The behind the next cord is not noticeable and the sound is plenty loud. Call quality is pretty good from what I have been told on the other end. These were inexpensive compared to the Samsung branded ones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My beats by Dr. Dre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The term you get what you pay for deffinately applies here. They had a crystal clear sound, I also loved the way they fit in my ear, they are small and light. I love these beats, thanks! Big D1963.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ear buds sound, fit and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace set of Beats. Fantastic sound, sits comfortably on neck, multiple size ear pieces with wing attachments hold snuggly while walking or biking. Good microphone pickup, long battery life w quick charge, functional control buttons. Magnets hold together like necklace when out of ears. Clear for speech and broad spectrum for movie/music. Works great w Apple Watch & iPhone. Ear wings trick to install, only fit on the correct sides.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Comfortable to wear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. It hangs around the neck with a perfect length. Also, it charges sooooo fast and the battery lasts a long time. I can use the same charger as my iPhone to charge this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly and comes with the veríais accessories included. Connect quickly as well with the W1 chip included, and the nose cancelling alongside the low end is truly amazing. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres a lot of choices and brands and products at any Best Buy store, since I became an iPhone user I saw at their website this product, I went a lot of time to Best Buy and tried this and that model, but didn't take decision at that time, I don't know probably destiny or luck but the other day I went again to El centro, Ca. store to pickup other stuff, and then I noticed that this item was 30%off, so, I had a coupon of 85 bucks for my other purchases, I called a representative he made for my all the calcs, and guess what I paid 20 bucks only for a brand new beats, cool isn't???, you can charge it in 7 mins, 60% charge, the sound its great, easy to carry, great case, all great!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have really lived up to their reviews. Excellent sound and very decent bass for an in-ear Bluetooth headphone. Great Bluetooth connectivity. I can leave my phone inside my house and use them outside over 100 feet away through walls and they still sound amazing. They have been a great to use while working out, going on walks, and on bike rides as well. They fit very comfortably in your ears and have very easy inline controls. I highly recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    "There aint no strings on me!"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not think something so small had so much bass. Not to mention there are wireless which wireless earbuds usually do not have that much bass. This product will complement any kind of music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    awesomeeeeeee!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, small, the perfect size, great sound quality, easy to synchronizes with any apple device, 5 mins full charge, on sale 40 bucks off plus all of my coupons, that's 120 dollars discount!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better feel and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer these over the Beats 2. The comfort and sound is better. The battery last longer. And the cord is longer. I can turn my head without feeling like they snagging on the back of my neck.

    I would recommend this to a friend