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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 7877 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the BeatsX Earphones for their impressive sound quality, comfort, and long battery life. They are also praised for being wireless, lightweight, and easy to use with iPhones. However, some customers have expressed concerns about the lack of bass, volume, and the design not being ideal for active wear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 7,877 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent. The variety of covers for earpiece insure a snug comfortable fit. The battery life means less time wasted on charging and more on enjoying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Price was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine on Wifes IPhone Did not pair with my android for some reason, tried 3 different android devices but no luck, returned them and bought the Bose wireless soundsports. Great sound and excellent price best buy customer service was great honered my 10% coupon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Excellent Headphone - Awful Life Expectancy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with my first Beats X, hubby surprised me with a pair for my birthday. I use them at work (music), at home (while cleaning, prepping meals, etc) and driving (road trips - audio books). The sound is excellent. Noise cancel feature, recharge speed, and more - all great!. I was able to take calls with ease. They are part of the Apple ecosystem - paired easily with my iPhone, apple tablets, mac book, etc. The BAD - The Beats typically die after a year. Two have died with the flashing white and red light on the charging status light. The Beats connect for about 10 seconds dropping the connection. The first pair died about two weeks before my 1 year warranty expired. They attempted to fix them at the apple store. The repair was going into 7 days when Apple finally sent me another pair. The second pair died about 11 months after...the warranty does not cover repairs anymore (since my second pair did not extend the existing warranty). Either way, the repair is about $79 dollars. I'm sooooo sad after losing my second pair to the blinking flashing white and red light of death. Also, they do not connect with my Kindle or other non-apple related products. I bought a non brand name pair on Amazon for about $30. I love Beats, but not worth my money or anguish.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Water resistance

    Rated 2 out of 5 stars

    Just get different headphones than these. TRUST ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased these last year, I thought they were great. Good sound, very lightweight and easy to charge with your iPhone cord. However, if you try to workout with these, and you sweat, they will stop working. They are not sweat or water resistant. And now they don’t even power on. Get the Apple AirPods if you are team iPhone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light weight. The set up was simple and quick. The ear plugs fit comfortably in my ears. Especially love the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. I would highly recommend. I love the quick charge battery and the audio quality. The only downside is the awkwardness of the cord at times.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great mids and highs ,they also have decent bass. They are comfortable to wear around your neck also, I sometimes forget I have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for myself and loved them. Long lasting charge, great sound and great fit. Ended up going back for another set for my daughter! Highly recommmed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves these headphones. They have great sound and great bass. She also loves how easily they connect to her apple iPhone. She has no real complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great sound but awkward fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have tiny ears so even with the smallest cushion it’s hard for them to stay in my ears and the wings hurt after a while great sound very clear not too overpowering gets loud to the point where i can’t hear around me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    I love these things!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these all the time. The sound design is amazing. They charge super fast and last all day. Fit in my ear great and stay around my neck with the magnetic snap.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones for iPhone 7.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats X wireless headphones sound great and very comfortable in my ears. Plenty of bass and very clear sound. Pairing is a breeze on iPhone 7. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord length

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way these buds sound, and they’re super easy to connect to my iPhone, but the string is way too log and flops around excessively. Returned for some AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t care much for the cord that goes behind the neck but they sound great, they are light, and work very good. They hold a charge for me forever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good sound, comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, they fit comfortably, have controls that are easy to use and access on the headphones, are very lite, and easily last for my 8hr work day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good set of wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're Beats... so people are drawn to this more as a brand than actual quality sound. Don't get me wrong, the sound is good but there are others that sound better for the price. However, they're still a solid set.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    BT necklace-style earbuds with good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These convenient, light-weight Bluetooth necklace-style interconnected earbuds are comfortable, provide passive noise suppression and produce good sound. Magnets on the backs of the right and left earphones cause them to stick together when dangling free thus limiting their independent movement and making it less likely for the headset to inadvertently fall off. The array and its case appear well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect for iPhone users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones only needs your iPhone cable to charge either of them. The sound is perfect and they don't even feel like you have them on. That can be the only bad part also the ear buds can pop off rather easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use when I am driving for work. They work really good for talking to people on my pixel 2 xl. I do listen to music every now and then. I love that they charge really fast when you need a quick charge and the battery life seems really good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are great quality and the battery life lasts pretty long. I enjoy that they are comfortable and I don’t have any problems with them.

    I would recommend this to a friend