Customer Ratings & Reviews

Stopped charging in 3 months. Worked flawlessly for the first three months with no problems. No charging like no response to charging

Charge them tried them out for maybe an hour on different settings different types of music and I returned them

Broke the day after the warranty expired. Best Buy said "sorry nothing we can do". Very poor product.

Right earpiece stopped working out of nowhere in 6 months. Cost of repairing same as the cost of new headphone.

I didn’t buy this item. Someone in California used my credit card to purchase this item so I wouldn’t know anything about it

Broke after 2 months. Would never buy them again. And they were not very comfortable.

These headphones are uncomfortable and feel cheaply made. Sound quality is not better the AirPods.

I couldn’t recommend this product since they felt very weird the way they completely block the ear canals.

After not even 30 days one of the ears sound stopped working

I did not care for these. The battery life did not last long at all. I had to exchange for a different parent.

My ears had so much pressure when wearing these ! The sound sucked ! Returned

Did not like, would not stay in my ear. Extremely annoying. Returned.

I charged them once and now they won’t turn on I’ve tried everything I will never buy these again waste of money

My Beats stop working within two months and I couldn’t return them and they don’t offer insurance

I've had these for 2 months. Light use. Now they won't charge or power on.

I had them for 2 months and the right stop working

They are NO good! Worse headphones to buy or have. The wire came out over the ear twice!

They will not charge or power on. Out of warranty so I’m getting charged to have them repaired.

I purchased this item for my boyfriend last month, he used it for only 3 weeks then it stopped charging.

I've had these about a month. There is lots to love about this pair of earphones, on the other hand it does also leave a lot to be desired in some areas. To those complaining about the sound quality. I hope you realize these are "bluetooth" headphones, the sound quality is going to be limited no matter what. It's a weakness of the technology (until it improves) and not the product itself. For being such a lightweight small bluetooth set, it sounds pretty darn good. Sure the bass could be richer, no doubt but I have other over the ear headphones when I want that deep bass. The neckband is super lightweight and well designed. The magnetic clasp is a nice touch. The ear pieces fit well and stay in the ear when running, biking, lifting weights, etc. The overall design is very hip and fashionable as all Beats By Dre products are. The battery life they purport at 8 hours seems true. The negatives. It took me a good 30 minutes to pair them to my iPhone. 29 minutes longer than it should have. I was literally pullling my hair out, I was so frustrated. It wasn't until I turned off my iPhone and turned it back on that it finally paired. The On/Off button is the one thing that is very poorly designed. When on your neck it's hard to locate as it sits almost flush with the rest of the band and then when you finally press it there is no click or haptic feedback that you've successfullly clicked on it. I took off one additional star because I wanted to add the warranty as I do all my products but to my surprise the Best Buy rep said they no longer do warranty on Apple/Beats products and would have to talk to Apple about adding a warranty. So I did, I talked to Apple and they told me to talk to Best Buy. I hope these don't go out on me.