Customer Ratings & Reviews
- Model:
- NPA004btBK
- SKU:
- 10116558
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Cuts out
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It may work for some phones but on my Galaxy Note it cut out when I plugged in the power cord, over and over. The audio by itself works but there are cheaper alternatives.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Hman5000,
That's odd considering that the adapter (NPA004) has been tested to work with Samsung Galaxy Note20 Ultra, Samsung Galaxy Note20, Samsung Galaxy Note9, and Samsung Galaxy Tab Pro 10.1-inch.
Please try using the adapter with another handheld devices to isolate the setback. Additionally, you’ll be asked to contact our phone support if further troubleshooting is needed.
Regards,
MJ
Belkin Support
Inconsistent quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like what it does when it works. I've had a few and they each have problems at some point with minimal amount of use. I expect much more from Belkin.
No, I would not recommend this to a friend“Executive resolution team help” #S-000043-Leaders
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst service I’ve ever received from a retail store as well known as Best Buy. I even emailed the executive resolution team at the CEOs email and was ignored. Figure out the process Best Buy. Won’t go back in a store or make another Best Buy purchase until my fraud issue with Best Buy is resolved.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Nunya,
We totally understand where you're coming from!
For assistance with any of your Belkin devices, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
MJ
Belkin Support
- Cons mentioned:Audio quality
Wouldn't spend money on it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is feedback when you use both outlets ......
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, StephanieL,
We appreciate you posting a review! The behavior of the adapter is quite unusual, and we'd like to check it further. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022. You may also try using it on a different compatible device, and observe if the same thing happens.
Regards,
Carl
Belkin Support
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought several and they usually dont last long enough. Break anywhere from 2 weeks to 3 months.
No, I would not recommend this to a friendDidn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work with my Google pixel 4A. I tested it many different ways
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi SAMUEL,
We appreciate your sharing your honest review of the Belkin 3.5mm Audio & USB-C Adaptor. Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Broke after just a few months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Break in about 2 months and warranty through Belkin takes months. I bought a second while waiting for warranty replacement.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Dorzak,
Thanks for sharing your honest review of the Belkin 3.5mm Audio & USB-C Adaptor. Rest assured that we have taken note of it.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Can't Do The One Thing It Is Meant To Do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't do the ONE thing it is meant to do, which is to allow charging and audio playback at the same time via the 3.5mm jack. As soon as I plug in a USB cable for charging, the audio playback is stopped or forced out the phone's speakers, with no way of switching back. I even tried cutting the data pins of a USB cable and it still does not work.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi there,
Thank you for your review and we're sorry to hear you had a frustrating experience! The Belkin NPA004 provides two ports, turning your phone into a convenient multitasking machine. A USB-C input enables a reliable charge while the 3.5 mm auxiliary port allows you to listen to music, take calls, and more. If the same thing happens when you use that adapter on multiple devices, please reach out to our phone support so they can check the unit and provide assistance. Our hotlines are listed here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Doesn’t charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing doesn’t really charge. Tried it in my iPad and it works to attach headphones but not to charge
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, IanW. We'd like to hear more about this. Please reach out to us through our hotline so our team can help: https://www.belkin.com/support-article/?articleNum=55022
Regards,
JC
Belkin Support
So and so
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not surw if its my car or this brand but it just seem to act right after using it a day or so. The item is fine the brand might be the problem
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi Misha2,
Thank you for taking the time to give us your feedback. Feel free to reach us at BelkinCares@belkin.com if you have any questions, concerns, or comments that you would like us to pass along
Regards,
Chu
Belkin Support
Didn't work with headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work with my headphones. The tech at Best Buy told me to get one that did not have a charger port on it.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, MelvinM,
Help is here! Please email us at BelkinCares@belkin.com with the link on this post as reference for further assistance.
Regards,
Jean
Belkin Support
Return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 6/10/2025 Stopped working 6/19/2025 Will have to return!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi WilliamC,
We appreciate your sharing your review of the Belkin 3.5mm Audio & USB-C Adaptor. Rest assured that we have taken note of it.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Might be good for some things
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was recommended this by a store employee who stated it would match with what we were needing. It did not and did not work even as it should so it was returned. Return went smooth and was easy to do.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi LisaG,
We totally understand your concerns. Should you ever encounter any challenges with your Belkin items or if you have questions regarding our products, don’t hesitate to contact us any time. You can call our Phone Support Team directly for assistance: https://www.belkin.com/us/support-article?articleNum=55022. Our Team will be more than happy to assist you any time.
Regards,
Lance
Belkin Support
Malfunctioning 3.5mm audio port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3.5mm audio port started to malfunction shortly after purchase. I will be returning the adaptor back to Bestbuy.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, BenAndrew,
If you want to talk with our support team regarding your experience, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Jean
Belkin Support
Adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not working properly, insert not clicking in.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi LesterA,
Thanks for sharing your honest review of the Belkin - 3.5mm Audio & USB-C Adaptor. Let's have our support team help you sort this issue. Please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
It will stop working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within the 1st week, this is a complete waste of $40
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, DavidS,
We are sorry about your Belkin NPA004btBK experience. For diagnosis on the setback, please reach out to our phone support so they can check the unit and discuss your options. Our hotlines are listed here: https://www.belkin.com/support-article?articleNum=55022.
Regards,
Marie
Belkin Support
Wrong item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use in our car. Wasn't adaptable to our car.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Foxy,
We appreciate your sharing your review of the Belkin NPA004 adapter. Let’s have our support team check your device and provide you with troubleshooting steps. To speak with our team, please call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Bad splitter.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Splitter consistantly cuts out after 5 months of use.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi KentK,
We have taken note of your review of the Belkin NPA004. Let’s have our support team help you with the troubleshooting of your adapter. To speak with our team, simply call our hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Belkin
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good i buy 3 and nothing out of the 3 works right
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi there,
We hear you! Allow us to assist you by sending an email to BelkinCares@belkin.com with the link to this post as reference.
Regards,
MJ
Belkin Support
Broken after first use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after first use not worth the price
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, AmeliaR,
This is far from expected and we'd like to check this out further. Please reach out to our support so the team can have it checked. You may refer to this link for the hotline number: https://www.belkin.com/support-article?articleNum=55022.
Regards,
Marie
Belkin Support