Customer Ratings & Reviews
- Model:
- NPA004btBK
- SKU:
- 6477374
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.5mm Audio & USB-C Adaptor's overall performance, compatibility, USB-C connection, fast charge, and ease of use. However, some customers have expressed concerns regarding the audio quality, price, and connectivity. Some customers have also mentioned concerns about battery life. Despite these concerns, many find it works perfectly for their needs and serves its purpose well.
This summary was generated by AI based on customer reviews.
A must for wired head phone users
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allowed me to keep using my wired head phones and continue charging.
I would recommend this to a friend- Cons mentioned:Audio quality
Intermittent audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right in the middle of our show we missed two cues because the audio cut out. The technician traced it to this connector. He replaced it with an Apple brand connector and the problem disappeared. This connector then disappeared when i threw it in the trash.
No, I would not recommend this to a friend - Cons mentioned:Audio quality
Not working/Maybe not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my husbands Samsung S22 ultra today but the audio is not working. Will return it tomorrow.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Vanessa,
This is totally unexpected as we built the Belkin NPA004 to work with most USB-C enabled devices. You may try using the device on a different compatible device for isolation. You may also get in touch to our Support Team with the hotline numbers listed on this link for further diagnosis before returning it: https://www.belkin.com/us/support-article?articleNum=55022.
We'll wait for your updates.
Regards,
Carl
Belkin Support
- Cons mentioned:Audio quality
Weird feedback
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made my speakers make a loud buzzing noise when plugged into my phone and not playing music.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
Thank you for leaving a review. Rest assured that this is not the expected behavior of the adapter. Testing it with other compatible devices and headphones might help. After performing these necessary steps, let's contact our Product Experts for further assistance. Our support hotline can be found here: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
Mara
Belkin Support
- Cons mentioned:Audio quality
Dac not working properly w/android
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt work for consistently for sound like I needed it solely for and charging does not work either perhaps there is a short have to return order a got a off brand for 75% less and it works like a charm
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Intergity2,
The behavior of the adapter is quite unusual. Try using the adapter on multiple compatible device to see if the same thing happens. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022, so we can check it further, and assist forward.
Regards,
Carl
Belkin Support
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not allow my iPad to fully charge even after waiting hours
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi there,
Help is here! Please email us at BelkinCares@belkin.com with the following details below for further assistance.
• The link on this review post
• A copy of the receipt
• A photo of the adapter
• The model and OS version of your iPad
• Your full name
• Your phone number
• Your email address
• Your shipping address in this format
- Street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works great enjoy using it will recommend.
I would recommend this to a friendThis is low quality.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well at first but stopped within a few months.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi LarryA,
The adapter is built for long-lasting use. To check this out further and discuss your options, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
It sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two of these Belkin adapters and they didnt last. they didnt even last over 5 months and for $30? Its a little pricy for this cheap product.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Cesar,
We totally understand your frustration. Allow us to have this further checked. Please reach out to us through email at BelkinCares@belkin.com along with your contact details and the link to this post for our reference. We’ll continue assisting you from there. Alternatively, you can also call us through our hotline numbers found on this link for assistance: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance
Belkin Support
Decent product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what I was looking for but it wasn’t cheap plastic
I would recommend this to a friendBelkin headphone/charger accessory
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first i thought was a good idea but it literally stopped working on me 2.5-3 months in for no reason I could tell.. Stayed in the car & 1 day my music started cutting in & out until nothing at all.. I was only 1 using it so it was taken care of.. Idk
No, I would not recommend this to a friend- Cons mentioned:Price
Not what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in store but the rep showed this one instead just a simple dongle for kindle. Huge price difference. Hated that I had to go back out of my way and get it exchanged.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects and stops working all the time. Unusable with movement.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, RyanM,
Help is here! Please email us at BelkinCares@belkin.com with the details below for further assistance.
• Link to this post as reference
• Photo of the adapter
• Copy of the receipt
• Your personal information
Regards,
Jean
Belkin Support
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 35m jack is only good for 3 or 4 months if you use everyday
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi there. We'd like to know more information about the setback you are experience with the product. Please reach out to us through our hotline so our team can help. https://www.belkin.com/support-center/?articleNum=55022
Regards,
JC
Belkin Support
- Pros mentioned:Compatibility
Aux hookup for Samsung Galaxy S22 Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So excited that you have this connector. It works great. Very nice I can listen through my vehicle speakers.
I would recommend this to a friend Low durability, bad warranty
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've gotten a few of these and they worked great for a while, but they never last very long, and if you try to get a warranty replacement, Belkin will say you're approved and then just not send a replacement for months at a time.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi AndrewM! We're sorry to hear that you had a bad experience with our Belkin product. Let us help you sort this out by sending us an email or calling us through our Belkin phone support hotline.
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
- Cons mentioned:Audio quality
Works as promised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Adapters usually create a tinny quality, even with expensive headphones, not this one.
I would recommend this to a friend 
Cuts out
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It may work for some phones but on my Galaxy Note it cut out when I plugged in the power cord, over and over. The audio by itself works but there are cheaper alternatives.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Hman5000,
That's odd considering that the adapter (NPA004) has been tested to work with Samsung Galaxy Note20 Ultra, Samsung Galaxy Note20, Samsung Galaxy Note9, and Samsung Galaxy Tab Pro 10.1-inch.
Please try using the adapter with another handheld devices to isolate the setback. Additionally, you’ll be asked to contact our phone support if further troubleshooting is needed.
Regards,
MJ
Belkin Support
Inconsistent quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like what it does when it works. I've had a few and they each have problems at some point with minimal amount of use. I expect much more from Belkin.
No, I would not recommend this to a friend“Executive resolution team help” #S-000043-Leaders
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst service I’ve ever received from a retail store as well known as Best Buy. I even emailed the executive resolution team at the CEOs email and was ignored. Figure out the process Best Buy. Won’t go back in a store or make another Best Buy purchase until my fraud issue with Best Buy is resolved.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Nunya,
We totally understand where you're coming from!
For assistance with any of your Belkin devices, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
MJ
Belkin Support