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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 342 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 342 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Outstanding charger for two devices

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most practical wireless chargers I have come across yet. For background, my wife or I will usually charge our cell phone on a charger on the nightstand at night, the other person will charge theirs on a dresser on the other side of the room, usually whoever needs to wake up later in the morning. Well, this little device makes it easy for us both to charge at the same spot. Pros: • Looks great! • Is compact • Charges at a decent speed • Doesn’t rely on an old micro-USB • Large charging area Cons: • Not a fast charger • Would prefer USB-C over the DC plug Unboxing: There was not much in the box other than the device. The box provides enough detail to explain the obvious, 10W for both charging spots. It states a wide compatibility with Samsung Phones and iPhones but should work with any device that has Qi compatibility. Set up: This one is going to be short because it is too easy. Unbox, plug in and put where you want it! There is a DC charging plug which will provide enough output for the 20W combined (10W per spot). Use: As stated, I am a nighttime charger, so I put it on overnight. I have had zero problems with it not charging properly so far. There is a nice little white light next to each spot showing you found the sweet spot to charge. I charge my phone on it, wireless earbuds and Samsung Watch. Any complaints I put in the “Cons” section are minor and do not really bother me, a great device!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless charger disappointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a disappointing purchase that resulted in a return. This wireless charger failed to recharge my 2 IPhone 8’s effectively. At best, the charging was sporadic.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Jackster,

      We regret to know that you already returned the charger as we’ve could’ve had our Product Experts check what’s causing the challenge. Moreover, know that we’re just an email away at BelkinCares@belkin.com should you want to try another Belkin product. The team would be glad to lend you a hand.

      Regards,

      Rosalyn
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Does not charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge long term, it will charge for a couple minutes and then quit. Ive tried with multiple phones and airpods.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Gomez,

      The behavior of the unit is far from expected! Try plugging the unit into multiple outlets, or avoid using phone cases thicker than 3mm (lightweight plastics only). Let's have our phone support be in touch with you so advanced troubleshooting can be performed. Just contact them through the hotline number found here: https://www.belkin.com/us/support-article?articleNum=55022.

      Regards,

      Carl
      Belkin Support Belkin

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Wonderful Wireless Charger

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 pad wireless charger is amazing. Saves a ton of space, charges compatible devices easily and quickly, and is easy to use since you just toss the phone on the circle. The only down side to this is it looks like some sort of dual coaster so guests may set their drink on it. But that's a long shot. Great for iPhones and Airpods. Or for multi-phone homes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like a failing hard drive. Might be okay for an office but for a bedside it's way too loud.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi,

      Thank you for the visibility. We'd like to take advantage of this opportunity to learn more about the setback. Please send an email to BelkinCares@belkin.com with a link to your review for our records.

      Regards,

      Mara
      Belkin Support Belkin

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Does the job

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid charging pad that’s capable of charging two devices simultaneously. If you have a plastic case no more than 3mm thick, it will charge through that as well. The pad also has a nice grip on the bottom to keep it from sliding around. I dropped one star because it does not support USB-C, so you cannot plug the charger into your computer. Instead, you must plug the charger into an outlet. Otherwise it’s a good buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow charge cable is faster than charger no good with Apple watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges then doesn’t. Irritating. Never again will I buy Belkin.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi SloppySunshine,

      The behavior of the unit is far from expected and we'd like to check this out further. For isolation, please try charging another compatible device, and no phone case thicker than 3mm is used (lightweight plastics only). For better assistance forward with the challenges, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.

      Regards,

      Carl
      Belkin Support Belkin

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great convenience

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Belkin dual wireless charging pad is a great convenience to have in the kitchen! My son and husband are always putting their iPhone 11s on the chargers so it just stays plugged in on the corner of the island. Perfect for when they can't find their chargers or leave them at work! I have a new Android S20+ that I can use on the charger but don't really have to because it holds the charge really well. However, when I did place my phone there one evening - it did charge it quickly. Sometimes there is a spinning noise that comes from the pad that kind of sounds like really soft music playing?? Don't think this interferes with the performance of the charger but it is a little strange. The size of this charger is great, lays flat and stays put because of the rubber pads on the bottom. You know if your phone is charging and placed correctly because a white light comes on to indicate such. I've always been impressed with Belkin products and this didn't disappoint.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It didn't work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work at all with ny samsung s10 unfortunately i will have to return it :(

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Susana,

      We hear you. Samsung Galaxy S10 is one of the tested compatible devices. Charging other compatible phones will help. If you're using a phone case, try removing it to better isolate. Email the results at BelkinCares@belkin.com with your contact details and the link to this review for reference. We'll have our 2nd Level Team investigate this further.

      Regards,

      Mara
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger broke. Wire bent completely. It would bend slightly.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Gina,

      We've heard you, and we'd like to sort this out with you. The units should've worked better longer that described. We want to connect with your directly so we can have them further checked. Please reach out to us through our phone support Team and we’ll continue assisting you from there. You may refer to this link for our hotline: https://www.belkin.com/us/support-article?articleNum=55022.

      Regards,


      Marie
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 5 min then stopped wouldn’t charge anymore or even show any lights

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger does not work worked for two days and no more waste of money. Dont buy.. not happy

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Pbruce,

      The Belkin WIZ002 Dual Wireless Charging Pads should work longer than described but, allow us to investigate your wireless charging pads further. Please reach out to us at BelkinCares@belkin.com, and share more details with the link to this review for our reference.

      Regards,

      Jan
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Not fast enough for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this item. After an hour, it had only charged my phone 10%! No bueno. Sorry...

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    2 phones 1 plug

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for wired charging for various reasons, but the biggest issue for me is that when others charge their phone they tend to just let the cable drop wherever. It is a small thing, but I take cable management seriously and it is something that's always bothered me. The fact you use one outlet plug to charge two phones is a big plus for cable management. With this dual wireless charger I was able to set it up in my living room so that anyone can charge their phone by simply placing their phone on top of the left or right circle. Now I don't worry about people dropping the cable wherever or taking my cable (by mistake normally). Almost everyone has a case on their phones and I experienced no charging issues with my case on. The only con with wireless charging is when you need to use the phone while it is charging.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with it. It’s heating the mobile and not working both together.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi,

      The Belkin WIZ002 should be able to charge two Qi-enabled devices simultaneously. You may try to remove the phone case for isolation and try to place another Qi-enabled device and see if there's any difference. For assistance, you can reach out to us at BelkinCares@belkin.com, and share more details with the link to this review for our reference.

      Regards,

      Jan
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work very well with mine and my husband's phone will be returning it.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Donotbuy,

      The Belkin WIZ002 is designed to work with Qi™-compatible devices, and can charge compatible phones at the same time. Thus, we must make sure that the device supports Qi Technology for wireless charging and if your phone has a case on it, then please try remove the case and slightly moved the phone around the charging pad for workarounds. If the same issue persists, then please send us an email at BelkinCares@belkin.com with your contact info and the link of this review, for our reference.

      Regards,

      Elyza
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Failure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my iPhone like the reviews stated. Returned and got a refund.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, CindyG,

      We regret to hear that you already returned the unit as our Product Experts could’ve checked what caused the challenge. Feel free to get in touch with us next time should you decide to use a Belkin product again. We’re just an email away at BelkinCares@belkin.com.

      Regards,

      Rosalyn
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, needed to place phone in the exact spot for it to work not reliable

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, gscapi,

      Our wireless chargers require direct physical contact between the phone and charger that's why the charging coils inside the phone and the charger must be properly connected and aligned. Feel free to get in touch with us at [email protected] should you need help with your other Belkin products. We'd be more than happy to assist.

      Regards,

      Rosalyn
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t recommend, but charging properly. Stops in middle of charging.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hello, Royyo,

      Thanks for writing us a review. Try using a different power socket and check if the issue is still the same. Allow us to have our Product Experts check on the device. Please email us at BelkinCares@belkin.com with your contact details and the link to this post for our reference.

      Regards,


      Gregory
      Belkin Support Belkin