Customer Ratings & Reviews
- Model:
- WIZ002TTBK
- |
- SKU:
- 6402752
Customer reviews
Rating 3.9 out of 5 stars with 342 reviews
(342 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the product's ease of use, convenient size, and improved design as positive attributes, appreciating its capacity for multiple devices and effective cord management. However, a significant concern is its charging performance, with many reporting that it stops charging unexpectedly. Some customers also note issues with compatibility for older devices, potential overheating, and sensitivity to device placement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:DesignCons mentioned:Charging performance
Rated 3 out of 5 stars
Slow Charging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the pad stylish looking and does not take to much room on my nightstand. It charged my second generation AirPods in record time however my iPhone 11 only charged like 15% after an hour so I took the case off ( which is thin ) and it still took almost 4 hours to charge to 100%. I’ve been using the charger that came with my iPad and it charges my phone from 15% to 100 in 2 hours or less. I’m going to keep it a few more weeks as the return policy allows it till January but if it doesn’t charge quicker I will have to return it.
No, I would not recommend this to a friend - Cons mentioned:Charging performance, Compatibility
Rated 4 out of 5 stars
Wireless charger drawbacks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger works as it was designed to. The only drawbacks are that it is a little slow in charging and that it is rather finicky in how it charges with a case on the phone. However I knew both of these when purchased, so I was not disappointed.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Mike,
Yes, our Belkin WIZ002 will work with most phone cases that are up to 3 mm thick. For the slow charging concern, you may try to force close all the applications running on the background and see if it makes any difference. Feel free to send us an email at BelkinCares@belkin.com in case you have further concern with any of our products. Send along with your contact info and the link of this review, for reference.
Regards,
Elyza
Belkin Support
- Cons mentioned:Charging performance
Rated 3 out of 5 stars
Wireless Chraging Pad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really low price but it does not work to good, I have changed the cases of my 2 iPhones thinking it was the reason not getting charge and it charges randomly.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, JoseB,
We appreciate your feedback towards our Belkin WIZ002. For isolation, let’s try to plug the Belkin wireless charger to a different power outlet and try a different handheld device then check if the same issue persists. Reach out to our support hotline so you can be properly assisted. Our hotlines are listed here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Rhea
Belkin Support
- Cons mentioned:Charging performance, Heat dissipation, Noise level
Rated 3 out of 5 stars
Its okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.heats up the phone. loses charge fast. also makes sounds when charging.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We appreciate the visibility. As they charge, all chargers generate some heat. Belkin chargers have additional safety protocols built into the circuitry to protect you and your devices. These advanced chipsets will shut down if they detect excessive heat to protect you and your devices. Charging other compatible devices, plugging the charger into multiple outlets, and rebooting the affected phones can all assist in isolating the problem.
If not, please contact our support team, and one of our Product Engineers will look into it further. Our hotlines are listed here: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
Mara
Belkin Support
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Belkin - Boost Charge 10w Qi Wireless Charging Pad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just Purchase my first wireless charger. The size is very compact and fits nicely on my desk and out of the way, but it still in easy reach while charging devices. I like that because i can instantly take a phone and not have to unplug. Getting my devices to sync for charging is flawless. It even charges through my protective case. Having the two charging pads to charge two devices at the same time makes it easier to keep my other devices (ear pods) fully charged too. Belkin makes very good products and i would recommend this one fully.
I would recommend this to a friend - Cons mentioned:Charging performance, Placement sensitivity
Rated 4 out of 5 stars
Nice wireless charger .gets work done
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as expected.For iPhone 12 you have be careful to properly place it to charge.It can be used for charging two device at a time.charging speed is not blazing fast but ok
I would recommend this to a friend Rated 4 out of 5 stars
Great device
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this almost daily. Sometimes it can be a little touchy but I find that to be more related to the thickness of your phone case.
I would recommend this to a friendRated 4 out of 5 stars
Works great but finicky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am really happy with this product. It has helped us get rid of some wire clutter. My only complaint is that the charging pads could be a little bigger. You have to get the phone in just the right spot with no room for error, otherwise it looks like it is charging and then stops a minute later, after you have walked away. But once you learn the exact spot for your phones, it stays on and charges relatively fast.
I would recommend this to a friendRated 5 out of 5 stars
Flawless
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this device for nearly a year and it is still working flawlessly
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 4 out of 5 stars
Good charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and charges fast. Some times you have to check and make sure it's charging
I would recommend this to a friend Rated 5 out of 5 stars
Wireless Charging
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found this item for a cheaper price online and it works great
I would recommend this to a friend- Cons mentioned:Charging performance, Noise level, Placement sensitivity
Rated 1 out of 5 stars
Don't buy this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a high pitched noise while charging which is extremely annoying. Apparently this is a sign of a low quality charger. Also charges exceedingly slow compared to other chargers. Circles size is a little big for iPhone SE 2nd Gen and iPhone 8, you have to place it EXACTLY in the right spot which is very inconvenient and more trouble than it's worth. I expected more from Belkin.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Eileen,
The phone or device must be aligned properly on the charging pad to ensure that it works. Nonetheless, we have taken note of your feedback. Please contact us so that our Product Experts can further investigate the noise coming from the device.
You can send us the relevant info, and the link to this review at BelkinCares@belkin.com for our reference.
Regards,
Kyla
Belkin Support
- Pros mentioned:Size
Rated 4 out of 5 stars
Charrrrge!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this charger. It actually charges my Galaxy S6! Yes, I still have that one but just bought new one which it is also compatible. Does charge fast (not lighting fast) but fast enough. I am sure it is because it is the galaxy 6 model and now a new phone, which I'm pretty sure it will. Small enough for me. Price was only $5 after my discounts - I can't complain about that!
I would recommend this to a friend - Cons mentioned:Charging performance
Rated 3 out of 5 stars
Too hard to get alignment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I can’t recommend. The charger can work, but it’s too hard to get alignment. Further, I’ve had multiple instances where I had alignment and charging (indicator light is white) but wake up to an uncharged phone and the light indicator being orange (not charging). For reference, I’m using an iPhone XS, and an iPhone 8. Both have cases on them, but nothing huge. My other wireless charger (single pad Anker) does not have these alignment issues. If you don’t have a case, or possibly a different phone, this may work for you. Air pods do seem to work well with this. I personally will be returning this product. It’s not worth the pain, even at the sale price of $30.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, 1234567,
Keeping the charger on a flat/even surface will help to avoid disconnections. Should you want to discuss further around this, please feel free to tap us anytime at BelkinCares@belkin.com. We’d be happy to lend you a hand. Don’t forget to include a link to this post as our reference when you reach out.
Regards,
Rosalyn
Belkin Support
- Pros mentioned:DesignCons mentioned:Charging performance
Rated 5 out of 5 stars
Solid dual charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish and compact. Only issue we have come across is that sometimes you will put a device on the pad and the light will come on, you walk away and the light goes back off and you aren't charging. Like many wireless chargers device placement on the pad is important so it's not a problem that only effects this product.
I would recommend this to a friend - Cons mentioned:Charging performance
Rated 4 out of 5 stars
Good, but can be tricky to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but is very picky on the exact placement of devices. I often have to slide my devices around a few times to get them in exactly the right spot. If it’s not exactly right, the device won’t charge (or stay charging). I think this has to do with the size of the pads- I have a single pad version of this that has a large pad, and I don’t have this issue there.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Empennage,
Misalignment of the phone on the charging pad or stand causes the phone to not charge, and the location of the charging coil may vary depending on the model of your phone. We appreciate your feedback and in case you have future concern with any of our products, please feel free to send us an email at BelkinCares@belkin.com. Send along with your contact info and the link of this review, for our reference.
Regards,
Elyza
Belkin Support
Rated 4 out of 5 stars
Belkin Wireless Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and convenient. Can charge two devices at a time.
I would recommend this to a friendRated 3 out of 5 stars
charging pain
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item charges fairly quick. The only problem is positioning phone on charging pad, just when you think phone is charging, the orange not charging indicator light comes on and you must reposition phone to get it to charge, what a pain
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, TonyW,
We completely understand your sentiments. Rest assured that this is not what the charging pad is supposed to do, especially when charging compatible devices. Aside from repositioning your phone, please ensure that there are no foreign objects nearby (magnets, metals, or other wireless devices), and that you are using a lightweight phone case no thicker than 3 mm.
If the problem persists, please contact us so that our Product Experts can investigate. Our phone numbers can be found here: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
Mara
Belkin Support
Rated 4 out of 5 stars
Works well when positioned correctly
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but is very sensitive with positioning.
I would recommend this to a friendRated 3 out of 5 stars
Works but finicky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with my airpod pros and iphone 12 pro max in its otterbox case. Finicky to find the right spot for the iphone, but works well enough for the price
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
Thank you for your honest feedback. The charging pad works best with lightweight phone cases up to 3 mm in thickness. Feel free to share your observations at BelkinCares@belkin.com. Please include your contact information and the link to this review for our reference.
Regards,
Mara
Belkin Support



