Customer Ratings & Reviews
- Model:
- BPB012btBL
- SKU:
- 12373954
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the product's efficient charging speed, long-lasting battery life, and convenient portability. Many customers are happy with its overall performance. However, some customers have noted that the product's weight and size could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Best charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually one of the best and I think it was was worth the money
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi CooganD,
We're glad you love your new Belkin BOOSTCHARGE USB-C Portable Charger 20K Power Bank. If there’s anything specific, you’d like to see more of, feel free to let us know.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
- Pros mentioned:Charging speed
Pretty good charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger works very well and can charge multiple devices at the same time.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi, MommaNas,
Thank you for your taking the time to leave us positive feedback. We can’t wait to welcome you back for another outstanding experience. Feel free to get in touch with us at any time should you have questions or concerns. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
- Pros mentioned:Portability
Wireless power pack
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have works well easy to manage, Love the silver,
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hello there,
Thank you for sharing your feedback! For assistance, you can send us an email at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Jean
Belkin Support
Charging port
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great port for charging multiple items at one time
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi, sanju,
We’re glad that you enjoyed your Belkin BoostCharge USB-C Portable Charger 20K Power Bank. Should you need help with your Belkin devices, just send us an email at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Jean
Belkin Support
- Pros mentioned:Charging speed
USB-C ro USB-C Charging is Hit or Miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ONLY BUY IF YOU DO NOT WANT USB-C TO USB-C FUNCTIONALITY. USB-C port will charge iPhones via USB-C to Lighting cables flawlessly. USB-C to USB-C charging of a iPhone 15 is hit or miss. Most times the USB-C port ends up pulling from tge device and charging the booster. Booster will not charge any of our three iPad Airs or iPad Pros via USB-C to USB-C. Booster will only cahrge from 5v/3A wall cahrges via usb-a to usb-c cable. Booster will not charge with Apple wall cahrger and USB-C to USB-C. Only will change ipads from usb-a. Confirmed with two different BoostCharge pros. ONLY BUY IF YOU DO NOT WANT USB-C TO USB-C FUNCTIONALITY.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi BrentE! We're sorry to hear that you had a bad experience regarding the product. Let us help you sort this out by sending us an email or calling us through our Belkin phone support hotline.
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
birthday
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my son birthday he love it, and he said it works
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi adjr54,
Thanks so much for sharing your review of the Belkin BoostCharge USB-C Portable Charger 20K Power Bank. If there’s anything specific, you’d like to see more of, feel free to let us know.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Cant charge and recharge in simultaneous mode
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used 10K Anker power bank - very small in size, easy to carry and light weight. I understand this is 20K, but very heavy and huge. Also you can't keep place this bank in charge (with type-C) along with using the bank to charge other device with type A. Disappointed with the purchase.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, RajK. We appreciate your honest feedback. We'll take note of this for improvements. If you have any concerns or inquiries, please feel free to reach out to our support team at:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Best regards,
JC
Belkin Support
- Pros mentioned:Overall performance
Great product <3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Belkin products and I am happy with this purchase!
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Maria,
Your satisfaction is what drives us. If there’s anything specific, you’d like to see more of, feel free to let us know. For assistance, you can send us an email at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Jean
Belkin Support
- Pros mentioned:Overall performance
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works well and lives up to the quality promised.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi BarringtonM! Thank you! Your positive feedback and 5 star rating is much appreciated! And we’re glad that the Belkin product works as designed. Should there be anything else that we can do to improve, please don't hesitate to let us know.
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Does the job as needed. The only issue is that it’s slightly bulky.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi NevadaNerd,
Thank you for sharing your feedback! We’re glad to hear that the Belkin BOOSTCHARGE USB-C Portable Charger 20K Power Bank has been a good purchase and delivers the quality and performance you need. We appreciate your note about the size and will keep this in mind as we continue to improve our products.
Should you need any assistance, feel free to email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Nice charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit bulky but it gets the job done. If you’re not careful and unplug the charging cord from the charger itself, the power will stay on possibly until it dies
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi Ronel,
Thanks so much for sharing your experience with the Belkin BoostCharge USB-C Portable Charger 20K Power Bank. If there’s anything specific, you’d like to see more of, feel free to let us know.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Solid gear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very versatile power output. TBH, I haven't run it down far enough yet to verify the recharge time. Topped off my phone and 2 tablets that were about 50%.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi there,
Thanks so much for sharing your experience with us. Rest assured that we have taken note of your feedback. If there’s anything specific, you’d like to see more of, feel free to let us know.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
- Pros mentioned:Overall performance
Feels premium and durable
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working great. Not fast as I thought and has bulky body.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi user155847,
Thank you for sharing this with us. Your feedback of the Belkin BPB012 power bank is greatly appreciated. Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at BelkinCares@belkin.com or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance
Belkin Support
- Cons mentioned:Weight
Ok But Heavy & Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges my phone super slowly. Heavy battery. Otherwise it's ok, useful.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi TracyK,
Many thanks for your rating. Your feedback of the Belkin BPB012 power bank is greatly appreciated. Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at BelkinCares@belkin.com or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance
Belkin Support
Portable charger
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it wants to work sometimes and sometimes it decides not to so it’s a hit or miss
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi JuanV,
We’re sorry to hear the power bank isn’t performing consistently for you. We’d like to have this examined further. Please reach out to us through email at BelkinCares@belkin.com along with your contact details and the link to this post for our reference. We’ll continue assisting you from there. Alternatively, you can also call us through our hotline numbers found on this link for assistance: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance
Belkin Support
Sold as new when it wasn't
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a new product but it was clear it was a returned item once I got home.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, BestbuyFan,
Your experience is totally unheard of! Allow us to check the unit and be of help with your challenges. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
DO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. After one month it will not charge. Only used it 4 times. Bought two of them; the first one died after a month and the other after two months.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, JasonC. This certainly is not the experience we wanted you to have with the product. Allow us to have this checked. Please reach out to us through our hotline so our team can help: https://www.belkin.com/support-article/?articleNum=55022
Regards,
JC
Belkin Support
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only buy if you want to waste your money. Hasnt even been a week. Charged my phone fully one time and then wouldnt charge if i could give it 0 stars i would.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hey there. This certainly is not the experience we wanted you to have with our product. Our phone support team would love to assist you with this. Please reach out to us through our hotline: https://www.belkin.com/support-article/?articleNum=55022
Regards,
JC
Belkin Support
Old
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old product in a new box . Not enough ports , it’s cheap but I would spend more and get a useful product
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Mahi,
We understand your sentiments. We suggest reaching out to BestBuy support for further assistance. Should you need help with any of your Belkin devices, just send us an email at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Jean
Belkin Support