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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 54 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the BOOST↑CHARGE USB-C Portable Charger 20K Power Bank as a reliable and versatile device, praising its portability, battery life, and charging speed. The overall performance and inclusion of a USB-C port are also appreciated by users. However, some customers have noted that the weight and size of the power bank can be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews
  • Pros mentioned:
    Usb-c port

    Rated 5 out of 5 stars

    birthday

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son birthday he love it, and he said it works

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi adjr54,

      Thanks so much for sharing your review of the Belkin BoostCharge USB-C Portable Charger 20K Power Bank. If there’s anything specific, you’d like to see more of, feel free to let us know.

      For assistance, you can email us at [email protected] or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.

      Regards,

      Kyla
      Belkin Support Belkin

  • Pros mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Pretty good charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger works very well and can charge multiple devices at the same time.

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, MommaNas,

      Thank you for your taking the time to leave us positive feedback. We can’t wait to welcome you back for another outstanding experience. Feel free to get in touch with us at any time should you have questions or concerns. You can contact us directly through email at [email protected], or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.

      Regards,

      Marie
      Belkin Support Belkin

  • Pros mentioned:
    Charging speed

    Rated 2 out of 5 stars

    USB-C ro USB-C Charging is Hit or Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLY BUY IF YOU DO NOT WANT USB-C TO USB-C FUNCTIONALITY. USB-C port will charge iPhones via USB-C to Lighting cables flawlessly. USB-C to USB-C charging of a iPhone 15 is hit or miss. Most times the USB-C port ends up pulling from tge device and charging the booster. Booster will not charge any of our three iPad Airs or iPad Pros via USB-C to USB-C. Booster will only cahrge from 5v/3A wall cahrges via usb-a to usb-c cable. Booster will not charge with Apple wall cahrger and USB-C to USB-C. Only will change ipads from usb-a. Confirmed with two different BoostCharge pros. ONLY BUY IF YOU DO NOT WANT USB-C TO USB-C FUNCTIONALITY.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi BrentE! We're sorry to hear that you had a bad experience regarding the product. Let us help you sort this out by sending us an email or calling us through our Belkin phone support hotline.

      - [email protected]
      https://www.belkin.com/support-center/

      Regards,

      Maryann
      Belkin Support Belkin

  • Rated 4 out of 5 stars

    Solid gear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile power output. TBH, I haven't run it down far enough yet to verify the recharge time. Topped off my phone and 2 tablets that were about 50%.

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi there,

      Thanks so much for sharing your experience with us. Rest assured that we have taken note of your feedback. If there’s anything specific, you’d like to see more of, feel free to let us know.

      For assistance, you can email us at [email protected] or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.

      Regards,

      Kyla
      Belkin Support Belkin

  • Rated 4 out of 5 stars

    Nice charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit bulky but it gets the job done. If you’re not careful and unplug the charging cord from the charger itself, the power will stay on possibly until it dies

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Ronel,

      Thanks so much for sharing your experience with the Belkin BoostCharge USB-C Portable Charger 20K Power Bank. If there’s anything specific, you’d like to see more of, feel free to let us know.

      For assistance, you can email us at [email protected] or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.

      Regards,

      Kyla
      Belkin Support Belkin

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Feels premium and durable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great. Not fast as I thought and has bulky body.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi user155847,

      Thank you for sharing this with us. Your feedback of the Belkin BPB012 power bank is greatly appreciated. Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at [email protected] or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.

      Regards,

      Lance
      Belkin Support Belkin

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well and lives up to the quality promised.

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi BarringtonM! Thank you! Your positive feedback and 5 star rating is much appreciated! And we’re glad that the Belkin product works as designed. Should there be anything else that we can do to improve, please don't hesitate to let us know.

      - [email protected]
      https://www.belkin.com/support-center/

      Regards,

      Maryann
      Belkin Support Belkin

  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. In today’s tech world everyone needs one of these. Phone, iPad or laptop perfect. Holds a charge and is very convenient.

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi user909501,

      Thank you for the fantastic review! We're so happy to hear the Belkin BoostCharge 20K Power Bank is exactly what you needed and that you find it to be the "Best investment" for keeping your phone, iPad, and laptop charged on the go. We appreciate your feedback on its convenience and ability to hold a charge.

      If you ever have any questions or need assistance, feel free to reach out. Belkin Phone Support: https://www.belkin.com/support-article/?articleNum=55022.

      Regards,

      Marie
      Belkin Support Belkin

  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Ok But Heavy & Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges my phone super slowly. Heavy battery. Otherwise it's ok, useful.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi TracyK,

      Many thanks for your rating. Your feedback of the Belkin BPB012 power bank is greatly appreciated. Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at [email protected] or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.

      Regards,

      Lance
      Belkin Support Belkin

  • Rated 5 out of 5 stars

    Great product <3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Belkin products and I am happy with this purchase!

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Maria,

      Your satisfaction is what drives us. If there’s anything specific, you’d like to see more of, feel free to let us know. For assistance, you can send us an email at [email protected] or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.

      Regards,

      Jean
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. After one month it will not charge. Only used it 4 times. Bought two of them; the first one died after a month and the other after two months.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, JasonC. This certainly is not the experience we wanted you to have with the product. Allow us to have this checked. Please reach out to us through our hotline so our team can help: https://www.belkin.com/support-article/?articleNum=55022

      Regards,

      JC
      Belkin Support Belkin

  • Pros mentioned:
    Usb-c port

    Rated 1 out of 5 stars

    Sold as new when it wasn't

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a new product but it was clear it was a returned item once I got home.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, BestbuyFan,

      Your experience is totally unheard of! Allow us to check the unit and be of help with your challenges. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.

      Regards,

      Carl
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only buy if you want to waste your money. Hasnt even been a week. Charged my phone fully one time and then wouldnt charge if i could give it 0 stars i would.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hey there. This certainly is not the experience we wanted you to have with our product. Our phone support team would love to assist you with this. Please reach out to us through our hotline: https://www.belkin.com/support-article/?articleNum=55022

      Regards,

      JC
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old product in a new box . Not enough ports , it’s cheap but I would spend more and get a useful product

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Mahi,

      We understand your sentiments. We suggest reaching out to BestBuy support for further assistance. Should you need help with any of your Belkin devices, just send us an email at [email protected] or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.

      Regards,

      Jean
      Belkin Support Belkin

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