Customer Ratings & Reviews
- Model:
- F8J198btWHT
- SKU:
- 10102013
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
doesn't work on both sides
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one side does not work. I will need to return it.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi BeverlyB,
We appreciate your sharing your review of the Belkin RockStar adapter F8J198. Let’s have our support team help you check your device and provide you with further solutions. You can call the team through our hotline, found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
This doesn’t charge my phone as advertised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this so I could charge my phone while also listening to Sirius XM radio. Music plays, but it does not charge as advertised. Waste of money.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, Mimi,
The Belkin adapter was specifically designed to let you listen to Lightning Audio while charging your iPhone. We would like to have this checked right away by our Product Experts, please email us at [email protected] with your phone number and the link to this review for our reference.
We'll take it from there.
Regards,
Princes
Belkin Support
One port barely works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought the connector so I could listen to music and charge my phone. One of the ports barely works. Constantly going out. It’s really annoying.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, Deziaray.
Thanks for your feedback. Since the adapter is plug-and-play, it should work properly right off the bat. Try using different cables to isolate things better. For further assistance, get in touch with us over at [email protected]. Include your full contact information with the link to your post for our reference.
Hoping to hear from you soon.
Harvey
Belkin Support
Not Compatible with IPhone 8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product so I can charge my phone and listen to music on my iPhone 8 phone. It did not work at all. I returned it the same day.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, Kila,
That was not the kind of experience we want you to have and we'll take note of your feedback. Our Product Experts would've loved to lend you a hand with your case. Should you need our assistance in the future, please don't hesitate to tap us at [email protected] along with your phone number and the link to this review for our reference.
Regards,
Princes
Belkin Support
Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item requires you to unplug and plug the lightening cable every time you plus it into the phone in order for you to charge the phone
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello NS2528,
Charging with the RockStar adapter should be easy and straightforward. Try using the adapter on a different compatible phone to see if the setback persists. Furthermore, we'd like to know more about what's going on. Please email your contact details and the link of your review to [email protected].
Hoping to hear from you soon.
Harvey
Belkin Support
Bad connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not connect products - tried to plug in power source and headphones. Did not charge or connect to headphones - could not hear a thing
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, SObi,
For as long as the Belkin adapter (F8J198) is connected into a compatible smartphone, then it should work since its a plug and play device. Email us the make and model of your handheld at [email protected] including your phone number and the link to this review so we can get you over to our Product Experts.
Regards,
Princes
Belkin Support
Largely Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable kinks easily wires break down quickly. If I could find better option for my phone I would!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
The jacket for the Belkin Lightning Audio + Charge RockStar F8J198 is strain relief made from flexible, soft-touch, environmentally friendly TPE. Should you need assistance, you can reach out to us at BelkinCares@belkin.com and share more details with the link to this review for our reference.
Regards,
Jan
Belkin Support
Carp
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasted money only lasted a few weeks and then clunked out. I want my 25 points.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Jdoworks,
The Belkin Lightning Audio + Charge RockStar F8J198 is expected to last longer. Let us sort this out for you and have our Customer Service Team discuss your options. Email us at [email protected] with your contact details and the link to this review as a reference. Let's take it from there forward.
Regards,
Carl
Belkin Support
had trouble connecting to my apple phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues connecting with an apple product. I was trying to use it to play music on my desktop and it wouldn't connect.
No, I would not recommend this to a friendBroke in less than a year
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thing at the end of January. Worked like a charm til about two weeks ago. Just doesn’t work anymore.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Jzeke,
Have you tried to use it with a different headphone and charging cable for isolation? Please get in touch with us [email protected] so we can help you look into this. Include your contact information and a link to this review as our reference when you reach out.
Regards,
Rosalyn
Belkin Support
Didn't work with a Thumb Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told when I bought it, it would work with a charging cord and a thumb drive.... It didn't... Returning it....
No, I would not recommend this to a friendPart never works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Part doesn’t work as it should and no other company can make the part to work like it should Apple should make this product
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, Bigdaddyspear,
The Belkin Lightning Audio + Charge RockStar is made for any Lightning device that runs iOS 10 or later, and its ports support 1 Lightning Audio device and 1 charger only. Please email the link to this post at [email protected] so that our Support team can help identify why the port does not work as intended. Include your contact details as well once you email.
Regards,
Klaudette
Belkin Support
Not good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not good. The sound disconnected and it is not really good.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We're here for you, and we'd love to improve your experience with the product. We can try using different headsets/headphones or use other available handheld devices. If the issue persists, please email us at BelkinCares@belkin.com with your contact details and the link to this post so our Escalation Engineers can investigate the setback further.
Regards,
JC
Belkin Support
Doesn't work as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot charge and play music with this in vehicles that have a USB integrated connector. It doesn't get recognized.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Sean,
The Belkin Rockstar does not support USB audio when the Car's USB port also supplies power. As such, the car's USB port recognizes the power aspect over the audio and will not work with the Belkin Charge Rockstar to provide audio and power even if it's connected to a CLA at the same time.
For queries and assistance, we can be reached anytime at [email protected].
Best regards,
Jay
Belkin Support
Expensive Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pieces of junk. They last maybe 2 months if you’re lucky.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi CMDI,
This greatly concerns us as we built our adapters for long lasting use. With the link to this review and your contact details, please send us an email at BelkinCares@belkin.com. We're eager to help you in any possible way.
Do include a photo of the adapter when you reach out.
Regards,
Carl
Belkin Support
Did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad It didn’t work when I use both headsets and ears phone
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
One port of the adapter is for audio while the other one is for charging. The ports are not designed to use for audio only. Feel free to email us at BelkinCares@belkin.com should you want to discuss more around this. Just include a link to this review as our reference when you reach out.
Regards,
Rosalyn
Belkin Support
Not a good adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an iPhone 6s and each time a use the charger my phone gets too hot. It is not compatible for my iphone
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Maria,
This shouldn't be happening as the Belkin Rockstar is compatible to work with your iPhone 6s. Please allow one of our Second Level Support Technicians to investigate what's causing your phone to get too hot when using the Rockstar. Drop us an email at [email protected] with your contact details and the link to this review for reference.
Regards,
Jay
Belkin Support
Expensive and doesn’t work half the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was about $40 and if I even move my phone lightly it disconnects and I have to fidget with it.
No, I would not recommend this to a friend?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t really know as it is a gift for Christmas. You guys need to wait.
No, I would not recommend this to a friendDoes not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it. Tried it. Did not work. Tried charging and using headphones at same time and would not do both.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
It is very weird for the adapter to not work as intended. We can have our Customer Service Team sort this out for you. Just send us your contact details at [email protected] along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support