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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 159 reviews

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81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 159 reviews
  • Rated 3 out of 5 stars

    Good camera, bad app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera appears to work fine. The mobile app does not work well.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi 5555,

      Thank you for sharing us your thoughts about the Belkin NetCam. We'd like to know the challenges you have experienced with the NetCam app. Please tell us more details by sending us an email at [email protected].

      Regards,

      Belkin Support
      www.belkin.com/supportBelkin

  • Rated 5 out of 5 stars

    Easy to setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the money. Does everything I needed. Connection works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great video camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm............................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with the app on phone. Easy set up. Delayed video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works fantastic, the image is very clear, and the audio is the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is not bad but does not work in the dark.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to keep an eye on my house since I was going out of town and nobody was going to be at home. It looked like a great deal but when I tried to set up an account with Belkin it all went wrong. I was able to set up an account with Belkin, but in the installation part with the app that I downloaded to my phone the account information was not recognized. This product had me stressed out and to make matters worse the picture quality is bad. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi,

      We would like to know more about the situation. Have you tried to re-install the App or try logging in to your account using another handheld device? We’d appreciate to receive your response via email at [email protected]. In the message, kindly indicate your location, contact details and the link to this post. We’ll do our best to help you.


      Sincerely,

      Belkin Support
      www.belkin.com/supportBelkin

  • Rated 2 out of 5 stars

    This camera captures images with a delay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sends you an image in your email everytime it captures motion but it's delayed so you don't see anything. It's also quite grainy. I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it is suppose to what more can I say? happy new year to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a business that does not need all the bells and whistles.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with camera quality and not very manuervable to place without sitting in the middle of the open if you would like it more concealed, especially if you would like to monitor it for security reasons

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was very disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so disappointed that I returned it. In theory it is a good idea. I wanted to be able to watch one particular room in my house while I was out of the country but every time I went to watch it remotely it had shut itself down and I'd have to reset it. When it did function I was pleased with the quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what I wanted and was also affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this cam.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for awhile now and I couldn't brought a better cam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first camera and it provides everything I need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up. And app doesn't work very well. Freezes alot

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lets you record for 4 minutes. Night vision did not provide clarity. Frame per second is very slow.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hello Pinky,

      Thank you for sharing you feedback on the Belkin NetCam. Be sure to upgrade your NetCam's firmware using the NetCam app. We also recommend that you adjust the frame rate of the NetCam to improve the clarity of the videos. Here's an article to guide you:
      http://www.belkin.com/us/support-article?articleNum=7954

      You can reach us at [email protected] for assistance on the NetCam. Please email us your contact details, reviewer name, and the link to this review for our reference.

      Regards,

      Belkin Support
      http://www.belkin.com/us/supportBelkin

  • Rated 3 out of 5 stars

    Great when it works...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself is good, but the app is flaky. Some days, I can't get the camera to connect at all. Other times, I can get it on my laptop, but not on my phone. Today, I can't connect with either one. Customer support is so-so. The two times I've contacted support, I've given up and just waited a day and then magically the app works again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PC not needed, but smart phone required

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a PC isn't needed to setup the camera, a smart phone is. I've searched through google for a solution to setup this camera without the use of a phone, but have come up with no results after page upon page of hits.. It seems that there may not be a solution as Belkin uses their own app from Apple store or Google Play to setup the cameras. Unfortunately, if you want to use it stand alone without having to use a phone to setup the camera, this may not be the option for you...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They keep timing out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought several of these cameras and distributed them throughout the house. At first they were great, especially monitoring our baby. Now? they keep timing out after 5 minutes or less. Its very frustrating while relaxing after putting a baby to sleep to constantly have to reconnect. They also use this service by "seedonk". Seems very often that the service goes down once or twice a month, for 3-4 hours. Upon logging in the app(with username/password set to be remembered) it says that my credentials are wrong...But then 3-4 hours later it works again. I bought them for peace of mind and they have turned out to be more of a frustration than anything else. Save your money and research into another service like Netgear or Dropcam. Currently packing them ALL, and will returning them, as well as researching for a better alternative.

    No, I would not recommend this to a friend