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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 316 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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72%would recommend to a friend

Customers are saying

Customers are enthusiastic about the RockStar 3.5mm Audio + USB-C Charge Adapter's USB-C charging and ease of use, finding it compatible with various devices and convenient for listening to audio while charging. However, some customers express concerns regarding the audio quality, noting instances of low volume and occasional distortion. Pricing and occasional connection issues were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 316 reviews
  • Rated 1 out of 5 stars

    Static

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this as using Maps and/or Spotify on long drives using an auxiliary cable (my car precedes Bluetooth with app capacity) runs down the phone battery very quickly. Unfortunately, there is considerable distortion when both charging and playing music so I returned it.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hello, Larry,

      Please try charging or connecting other devices to the Belkin F7U080 and see if you encounter the same trouble with it. Send us an email then at [email protected] for us to have this checked with our Product Experts. You may send along with your contact info and the link of this review, for our reference.

      Regards,

      Elyza
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    not worth the trouble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was great or at least i thought. but after 10 days it no longer works and i have to return it. i guess if you wanna buy one and cross your fingers its great to have if it lasts. but sadly it does not.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Cass,

      Several factors may have caused the adapter to stop working as it is designed for long-term use. 10 days is such a short time as the device went through a series of inspection to ensure proper functionality. Please don’t hesitate to contact us at [email protected] should you decide to use a Belkin product again. Our Support Team is always ready to give you a hand in case you encounter any challenge with our device.

      Regards,

      Rosalyn
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    This is trash.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad audio and kills mic. Dont waste ur money. I couldnt find time to return it. I went to return it and there was long line couldn’t wait. Now stuck with this piece of junk. #pained

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Icefroxt,

      That shouldn’t be the case as the adapter features a built in digital to analog converter which delivers exceptional audio free from inconveniences. Have you tried using a different headphones? Let’s check this further at [email protected] along with your contact information and a link to this post as our reference.

      Regards,

      Rosalyn
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Piece of junk!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful experience with this product. Constantly disconnects and stops my music. Waste of money. I wish I would have returned it. Bought a much better product to replace it. Don't waste your money on this junk!

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hello, HDDGUY,

      Try using a different handheld device and if Belkin RockStar™ 3.5mm Audio + USB-C™ Charge Adapter's performance is still the same. Please email us at BelkinCares@belkin.com with your contact details and the link to this post. We'd like to have our Product Experts further assist you.

      Regards,


      Gregory
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Wouldn't buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes this static noise when I move the chord anytime it's plugged into my phone. I can hear the noise and so can the person on the other end of the phone. Upset I threw the box away or I wouldve returned it

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Breonna,

      If you haven’t tried using another audio device to the Belkin F7U080 then please do for further isolation and see of you still encounter static connection. Update us through email then at [email protected] as we’d like to have our Product Experts help you. Send along with your contact info and the link of this review for our reference.

      Regards,

      Elyza
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    HORRIBLE DONT BUY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you plug this in don't even touch your phone because the sound will no longer work this is one of the worst things that I have ever bought for best buy DO NOT BUY THIS ITS A WASTE OF MONEY!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi sancheztectitan2020,

      This is definitely not the experience we want for our customers. Allow us to have our Product Experts to get in touch with you to further check the product.

      Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.

      We hope to hear from you soon.

      Regards,

      Thaddeus
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Not good need to return!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this same product with the thunderbolt connection and they are two completely different products quality wise. Has not worked at all since they day I got it.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Nick,

      We’d like to know more about your experience as the adapter should work properly out of the box. Just send us an email at [email protected] along with the relevant details, your contact information and a link to this post as our reference so we can assist you accordingly.

      Regards,

      Rosalyn
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Wish it worked

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It simply doesn’t work with 12.9 iPad Pro - I tried two different 3.5mm plugs - one for a speaker and another for headphones. Neither worked.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi there,

      We designed the Belkin F7U080 adapter is compatible with USB-C enabled phones and tablets. Allow us to check this out further by sending an email at BelkinCares@belkin.com along with your contact details and the link to this review for our reference. Our Product Experts would like to lend you a hand forward.

      Regards,

      Carl
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Does not work with IPAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful! This product does not work with an Ipad Air 10.9" - not sure if it works with any Ipad. It will charge, but no audio.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Meyre,

      The Belkin F7U080 adapter is designed to work with USB-C-enabled phones or for devices that do not have a 3.5 mm audio jack and use only a USB-C connector. Allow us to check this out further and provide better assistance. With the link to this review and your contact details, please send an email at BelkinCares@belkin.com.

      Our Product Experts are eager to assist forward.

      Regards,

      Carl
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Belkin RockStar not compatible with Galaxy Tablet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item to Best Buy because it didn't work on my Samsung Galaxy Tablet. Best Buy refunded my purchase at curb-side without any hassles!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t Fit IPhone 8 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my phone but it doesn’t have a headphone Jack so I was excited to use this. But it just doesn’t fit my iPhone 8 Plus.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, TechGirl90,

      The Belkin F7U080 RockStar 3.5mm Audio + USB-C Charge Adapter is designed to work with USB-C-compatible phones and tablets. However, you can check the F8J212 3.5 mm Audio + Charge Rockstar that works with iPhone and iPads, and s compatible with iOS version 9 and later.

      Should you need assistance with other Belkin devices, you may reach out to us at BelkinCares@belkin.com with the link to this review for our reference.

      Regards,

      Jan
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Doesnt fit Samsung S20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked store employee if it would fit specific Samsung S20 phone. It doesn't actually fit the phone. It falls right out. Returning it this weekend

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Kat3,

      This is quite unusual as the adapter is designed for USB-C enabled phones. If you still have the device, we’d like to have our Product Experts assist you further instead so they can help you investigate. Just send us an email at [email protected] along with your contact information and a link to this post as our reference.

      Regards,

      Rosalyn
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Anxiously awaited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I anxiously awaited this product’s creation, but I’m having trouble getting it to charge my iPad Pro as well as play music through aux cord. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, LoveJones,

      If you haven't tried using another compatible device and aux cables to the Belkin F7U080, then please try doing so for further isolation. You may send us an update by sending it through email at [email protected] with

      Regards,

      Elyza
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Can't both listen and charge simultaneously

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good luck trying to listen to audio and charge at the same time. It shorts out frequently and isn't worth the effort.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, russdog22,

      The Belkin 3.5mm Audio + USB-C Charge Adapter has been rigorously tested to ensure lasting quality and provide superior audio and fast charging. For isolation, you may try to use a different charging cable, 3.5mm headphone, or connect a different USB-C enabled device to see if there's any difference. For further assistance, you can reach out to us at BelkinCares@belkin.com with the link to this review for our reference.


      Regards,

      Jan
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    No Audio

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge works but the 3mm audio port does not work on my iPad Pro (4th gen) on ios 15.4.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rockstar USBc to 3.5mm adapter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t care for this item, it didnt work with my iPad Pro 3rd Gen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio port never worked. Even when I had the power cable plugged in, the audio never worked.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi,

      The Belkin RockStar 3.5mm Audio + USB-C Charge Adapter supports 3.5mm stereo output connectors. You can try to use a different 3.5mm audio output device for isolation and try the adapter with another USB-C compatible phone or tablet. For further assistance, you can reach out to us at BelkinCares@belkin.com with the link to this review for our reference.


      Regards,

      Jan
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    don't know

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what i received, was not what was ordered. so not sure how well this product is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight up didn’t work. I plugged it into my iPad and then to the headphones and just nothing.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Zac328,

      Have you tried using the adapter with a USB-C-enabled phone? Please get in touch with us at BelkinCares@belkin.com so we can have our Product Experts discuss this further with you. Just include your contact information and a link to this review as our reference.

      Regards,

      Rosalyn
      Belkin Support Belkin

  • Rated 1 out of 5 stars

    Not for my phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my phone. It didn't work. Was very disappointed. Never had a problem with products from Bestbuy.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi,

      Get in touch with us at [email protected] so that we can can further look into the challenges that you are having with the Belkin adapter.

      Don't forget to include your contact details and the link to this post as a reference.

      We hope to hear from you soon.

      Regards,

      Thaddeus
      Belkin Support Belkin