The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 82 reviews
Rated 5 out of 5 stars
Worth the purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Feel super comfortable and wrap your ear completely. Once you set up the headphones on your device with bluebooth, it remembers the device so all you have to do is turn them on and they are ready to go in seconds. I’ve had them for a month and have only had to charge them once (I do not use them all day every day though). Totally worth the purchase and you didn’t spend a fortune for them. Sound is great. They are noise cancelling too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This headset is very comfortable to wear and easy to use. I originally purchased this product to help record videos with my iPhone. It works great for this purpose, But I also use it, with Bluetooth, to listen to podcasts on my smart tv. It allows me to have freedom of movement while listening to my favorite podcasters. Includes USB-C and 3.5mm cables.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't waste your money! Spend more for a better quality product. We've had two of these in the last year. One is the model before this one, and the other is this exact one. Both of them only lasted a few months, and both broke in exactly the same way: where the earphone connects to the overhead bracket. They're connected by a very small, and apparently flimsy plastic tube that feeds the wiring from the earphone into the overhead housing. Neither fell or were hit by anything. The first broke while being put on. The second broke while pressing the volume button while being worn. Doesn't matter how the sound quality or battery life is if the construction is garbage. Don't buy these.
Thank you for sharing your experience with the SoundForm Adapt Wireless Over-Ear Headset. We’re sorry to hear about the issues you've encountered. It’s certainly disappointing when a product doesn’t meet expectations.
We value your feedback and would like to help resolve this situation. Please email us directly at [email protected] or through our support hotline: https://www.belkin.com/support-article/?articleNum=55022. We can explore potential solutions, including reviewing warranty options or providing further assistance.
Regards,
Marie Belkin Support
Rated 5 out of 5 stars
Great headset
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound and everything about this product is very good.
Many thanks for your positive feedback. We totally agree that the Belkin AUD005 is top quality indeed. Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at [email protected] or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance Belkin Support
Rated 3 out of 5 stars
Comfort Issues and Noticeable Audio Delay
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headset is not very comfortable for long periods of time. Its folding design creates pressure on your ears while in use. I've also experienced a consistent 500 ms audio delay with wireless mode. This is fine if you're using VLC, which has an audio delay adjustment feature, but problematic for most other applications. However, it's convenient that the headset supports a wired connection not only through a headphone jack but also via USB.
Hi MatthewG! We truly value your input and appreciate that you have shared your feedback with us. Your feedback is much appreciated. We always intent your comfort and satisfaction upon using our Belkin product. Let us help you sort this out by sending us an email or calling us through our Belkin phone support hotline.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this headset a month ago. A couple of days ago, I turned it on and connected it only to find out that the microphone no longer works. I tried everything to bring it back to life to no avail. I use it maybe 3 times a week and always make sure to put it safely on a shelf when I'm done, so I can assure you that the issue is not from wear and tear. I've also had issues with the headset having a bad connection with my PC anytime that I'm playing an online game while also talking on Discord. The sound quality isn't great on these either (it's very tinny and the bass is non-existent), but I had been overlooking that because it was serving it's function. Do yourself a favor and look elsewhere.
We’re so sorry to hear about the issues you have been experiencing with your Belkin AUD005. We want to do all that we can to help you out. Please reach out to us through email at [email protected] along with your contact details and the link to this post for our reference. We’ll continue assisting you from there. Alternatively, you can also call us through our hotline numbers found on this link for assistance: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance Belkin Support
Rated 5 out of 5 stars
Do get!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very comfortable and battery life it is quite impressive
We are so happy to hear that you enjoyed your Belkin AUD005. We definitely agree that the headset provides long-lasting comfort. Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at [email protected] or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance Belkin Support
Rated 5 out of 5 stars
Great headset for work, travel, and everything
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using the Belkin SoundForm Adapt Wireless Over-Ear Headset for a few weeks now, and I’m really impressed. The sound quality is rich and clear — perfect for both calls and music. The boom mic delivers crisp voice pickup, which makes a huge difference on video meetings.
It’s super comfortable even after hours of wear, and the battery life easily lasts all day. I also love that it connects seamlessly to my iPhone, PC, and Mac, with no lag or dropouts. The noise isolation works great during travel, blocking out background chatter without feeling heavy.
Overall, it’s a well-balanced headset — professional enough for work, durable enough for travel, and stylish enough for everyday use. Belkin really nailed the combination of comfort, sound, and reliability with this one!
Thank you so much for your wonderful feedback on the Belkin SoundForm Adapt Wireless Over-Ear Headset! We are thrilled to hear that you are enjoying the rich sound quality and the exceptional performance of the boom mic for your calls and music. It's great to know that the headset's comfort and long battery life have enhanced your experience, whether at work or on the go.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this item as an open box. It was definitely worth me picking it up that day for the discounted price. I'm only giving 3 stars because of 2 things that are extremely important when choosing a headset like this for a call center type environment. 1st thing is it really isn't comfortable to wear throughout the day for an entire shift, I find myself taking it off after a few calls due to it being uncomfortable. 2nd thing is there seems to be a noticeable delay while I'm taking calls, although I can get around it and still get around it, I do find myself talking over the person I'm on a call with and vice versa. I will say the quality sounds great on calls and listening to music and the test I've done calling others they seems to hear me with great quality, besides the slight delay on calls, no noticeable delay in zoom meetings, battery is great as well, I haven't tested to see how long I can go without changing since I charge it daily, but it hasnt died on me once and I work typically 9 hours a day. It does the job for the minimal price I paid for it and am definitely getting more than my moneys worth for it but I will ultimately be upgrading to a better headset while keeping this as a backup incase my primary dies or something happens, hope this helps someone!
Thank you for the review! Your feedback is much appreciated and helps our team improve. Should you need assistance regarding your Belkin product, please let us know and will gladly assist you!
This reviewer received promo considerations or sweepstakes entry for writing a review.
100% recommend for the cost. I connect to my laptop only through BT (ie not multiple devices) and the headphones connect straight away when turned on. They are comfortable (both with and without glasses), have reasonable sound and the microphone works great on calls. I charge them overnight then have them on for the whole work day (listening to music when not on work calls) and the battery lasts the whole time. Added bonus is the mic mutes itself when folded up and then unmutes itself when folded down (to speak).
That's fantastic to hear! We're so glad you're enjoying the great sound quality and range of our Belkin SoundForm Adapt Wireless Headset. It's wonderful that you can move around your house and stay connected, and that you find them comfortable to wear. Thanks for the excellent feedback!
Thank you for your review! We're thrilled to hear that you're enjoying the fit, sound quality, and comfort of the Belkin SoundForm Adapt Wireless Headset. It's great to know the microphone is meeting your expectations as well. If you have any questions or need assistance, please don’t hesitate to reach out—we're here to help!
This reviewer received promo considerations or sweepstakes entry for writing a review.
While the sound is great, the design is very poor. I bought one and the left ear pod got broken from the over head connector leaving it hanging merely by the cable, when I was removing it from my head. Best Buy replaced it. Three months later the replacement right pod was broken in the same manner. I decided not to take it back to Best Buy, but get something else.
We're sorry to hear about the issues you've faced with the product's durability. We would like to assist you further. Please email us at [email protected] or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022. We appreciate your patience and understanding.
Regards,
Marie Belkin Support
Rated 4 out of 5 stars
Worth the buy, solid performance
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid and easy to use. Maintains charge well t get through a full wfm home day. Range is fine within a large office and no issues with mic or speakers for VOIP calls.
We appreciate you sharing your positive feedback. The Belkin AUD005 headphones are definitely worth every penny. Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at [email protected] or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance Belkin Support
Rated 3 out of 5 stars
Overall good, not great for teams
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall comfortable. Sounds good when listening to music and microphone works well. Teams call audio is choppy, that is why I gave it 3 stars.
We’re glad to hear you find the Belkin AUD005 comfortable with good sound and microphone quality. We want to take a closer look at the challenges you are experiencing with the Teams call audio. Please reach out to us through email at [email protected] along with your contact details and the link to this post for our reference. We’ll continue assisting you from there. Alternatively, you can also call us through our hotline numbers found on this link for assistance: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance Belkin Support
Rated 5 out of 5 stars
Belkin - Work headphones
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are comfortable, great sound and decent microphone. I like that they are portable and can be used wirelessly or with cable.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this headset because it checked a lot of boxes: Bluetooth, USB, 3.5 mm jack, you can mute the microphone, and it covers both ears. But there are too many issues with it, so I will be returning it.
The first issue is that the inner part of the headphones press against your ear, I find it uncomfortable. A bigger issue is that both USB and 3.5 mm cords are laughably short. I couldn't even sit up straight with it plugged in to my computer. If you plan to use this while plugged in, you will need to buy a new cord. Also, the microphone on the headset doesn't work with the 3.5 mm cord, instead there is an inline one on the cord. The volume controls on the headset also do not work when using the 3.5 mm jack.
The biggest issue is that the speakers in this headset are too loud on the lowest volume setting while using bluetooth or USB. I have tried this with an iPhone, MacOS and Windows, the issue persists with all of them. The beeps when the volume is changed are also too loud.
The only positive thing about these is that the bluetooth pairing process was quick. I would highly recommend you look elsewhere for a headset.
We’re truly sorry to hear that your experience did not align with our commitment to customer satisfaction. We’re committed to making things right and would appreciate the opportunity to resolve this issue to your satisfaction
Many thanks for the 4-star rating. We can’t wait to welcome you back for another great experience. Should you need assistance, please contact our phone support team using the hotline numbers listed at this link: https://www.belkin.com/support-article?articleNum=55022.
Regards,
Marie Belkin Support
Rated 4 out of 5 stars
Sounds good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The audio quality is excellent, and the device performs reliably, even in a mobile environment with open windows.