Customer Ratings & Reviews

Had this delivered and set it up according to instructions, but water kept splattering all over the place and leaking out the back all over the counter. Tried 2 more times to get it going and the same thing happens each time. I finally drove to the closest city that had a bestbuy to return it for a refund. Bought a French press instead and am 100% happier I did. The French press makes the best tasting coffee I've ever drank!

The coffee pot doesn't really fit properly to push the part on the top of the machine up. Therefore when you start the machine the water for some reason will take another bath and leak everywhere and won't fill up the pot. It made such a mess. I am not sure, It could be only one machine that was defective. Maybe all of them. I didn't try to exchange it for another one.

The knob-looking piece on the bottom of the filter randomly fell off after a few uses (max. 5 uses and within 2 months). I emailed the manufacturer twice inquiring about a manufacturer’s warranty replacement and no response for over a week.

Makes good coffee but water runs all over the place if a clothes pin is not under the pot to angle it.

This coffee maker is the biggest piece of crap I have ever purchased. I should of been weary when it didn’t level correctly on any surface. I went to cleaning it and poured some water into the reserve and next thing I know it is coming out of the bottom spilling everywhere. Guess I’m not having coffee tomorrow

Just didn't work for me its poor quality and to big

The second time we cleaned the brew basket the spring came out that holds the piece for the auto stop. I contacted the manufacturer and never received a reply. Now the coffee pot handle is cracking and falling away from the pot. We have always hand washed these items and they were never mishandled. Basically it is poor quality and design.

while this coffee maker is quite attractive, it is not easy to set up. thecpot sometimes does not allow the water to flow through the grinds and down into the pot. This causes a backup, and the grounds wind up spilling all over. The filter only sits properly when installed in the right direction and the cover is very hard to open.

I returned this coffee maker because the auto shut off did not work.

Followed all the directions for set up, but water sputtered all over the counter and leaked out the back. Tried running it two more times, according to directions, same result each time. Finally took it all the way back to the store for a refund. Purchased a French press and am way happier!!

This coffee maker was great for almost a month. Then it stopped working. Out of warranty and couldn’t exchange... very disappointed.

it stopped working after 6 months of use. we have total 4 four of this model. first one lasted forever. 2nd last a year, 3rd stopped working after 6 months and last one came with a defect.

After setting the coffee maker up for a delay start, i happened to notice water under it. Within a couple hours all 6 cups of water leaked out. Clock is difficult to see.

Paid $40 for the machine and it just stopped working out of nowhere!!! Since we didn’t pay the insurance now I’m stuck with a broken coffee maker and def trying to get a k-Cup machine

I did not purchase this! You need to look at documentation and see who sign for this! Was not me not anyone I know! Please investigate this

After a month when a coffee cycle would finish it would start clicking on and off repeatedly until unplugged from the wall and cooled down.

Stopped working after a week. Going to try and return it to Best Buy but figure they will make me call company. Horrible product.

Just didn't like the cleanable filter. Too messy to clean in sink . like the disposable ones, there cheap.

stop feature sometimes moved coffee part, so had leak on hot plate or grounds in coffee. returned after about 2 weeks

The water doesn't come through when brewing. The clock never worked since I first received it. Buyer beware!