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Customer Ratings & Reviews

Your price for this item is $135.99
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The comparable value price is $169.99

Customer reviews

Rating 4.1 out of 5 stars with 167 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the 10.5-qt. Touchscreen 5-in-1 Indoor Grill & Air Fryer for its ease of use and overall performance as an air fryer. Many are impressed with its cooking performance, noting the ability to grill with char marks, and appreciate the perfect size and ample capacity. However, some customers have reported issues with smoke emission and find the control panel a little hard to adjust.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 167 reviews
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to pull out and shut and hard to turn on and off just ok wouldn't buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst air fryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this purchase at all. This has to be the worst air fryer I have ever had. It is very complicated. The touchscreen does not work very well. It does not shut off when it’s supposed to. I would always have to unplug it in order to make it shut down completely. Do not buy this one. I’ve had a Bella Pro before and I got rid of it and it was still working good I regret getting rid of my old air fryer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Smoke emission

    Rated 1 out of 5 stars

    Not worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and the ease of use is great. We cannot use it at all because it smokes so bad even at low temps. I do not recommend buying this!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Smoke emission

    Rated 1 out of 5 stars

    Awful smell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size but has an awful smell that still hasn’t gone away after months of use. I won’t eat anything that comes out of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pre heating?????

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever to preheat. I thought air dryers were supposed to be quick. Every single time you use it you have to preheat it. That's not very helpful. A toaster oven is faster than this thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great! (At first!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in June 2025, now October 2025 and it doesn't work properly. Seems that the heating element is definitely bad. Returning it Best Buy today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    How does my air fryer air fry?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no "air fryer" function. It has a bunch of useless settings and I still can't figure out properly how to air fry. And preheat? Since when does an air fryer need to preheat?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Air Fryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not cook the under the bottom such as pizza, bread and cookies Meats its good if you ok with turning your meats yourself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air fryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned had missing parts, and the door was even hard to open when I try to open it you had to literally yank it open .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Smoke emission

    Rated 1 out of 5 stars

    Would not buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Too much smoke comes out. Basket to flimsy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air fryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it never will I order from you again and you refuse to give refund you’ll are a bunch of thieves thieves thieves

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ppre-heat is useless function and will waste time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too much time for pre heat and not worth as too much time for pre-heat.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did mine come with dents in the handles but it takes ages to preheat and doesn’t cook evenly. Very disappointing! Donating and buying a ninja instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not kids friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible design, the draw gets stuck all the time. Not kid friendly and super loud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big. Was on sale but not worth the space. Cumbersome to clean

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    My wife loves it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little air fryer. Actually it's not that little. It works really well. My wife really loves it. She heats everything up in there. Cooks pizzas chick chicken nuggets anything that you want to get crisp. She cooks in it. Very convenient and it's a lot better than heating up the whole house with the larger oven. I would say the only drawback is getting the pizza out of the air fryer because you need to be careful that you don't burn your hands.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought will be better honestly,, not good at all ,,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Smoke emission

    Rated 4 out of 5 stars

    Too Much Smoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i grill steak, it smokes a lot! Before the timed duration, my smoke alarm will go off and my securuty alarm will call me. It was okay grilling salmon and i think even chicken. I like the touch tone part. The price is reasonable! I will look for something else and give thus away. I end up just pan frying stesk. I want something i can leave.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Large cooking area

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large basket makes it easy to cool for a family of 4! Its easy to clean and warms up a pizza perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    For the price unbeatable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very consistent. Food cooks and smells delicious. I can cook frozen chicken & shrimp in minutes. I also caught the price it at a steal.

    I would recommend this to a friend