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Customer Ratings & Reviews

$29.99
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Comp. Value: $59.99

Customer reviews

Rating 4.5 out of 5 stars with 1719 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers often highlight the 12-Cup Programmable Coffee Maker's overall performance and ease of use, with many expressing satisfaction. The coffee maker is also praised for its coffee quality, suitable size, and appealing design. Features like the timer, temperature control, programmability, and capacity to serve many are appreciated by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,719 reviews
  • Rated 1 out of 5 stars

    Pump broke after barely a month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this coffee maker, except it was confusing at first because it doesn't have a Power button. It has all the features I wanted: permanent filter basket, brew later, and strong brew options especially. After brewing about 4 pots/week for 4 1/2 weeks the water pump just makes gurgling noises and overheats. Best Buy's 14 day return policy is pathetic. Yes, the coffee maker is under warranty but after out-of-pocket costs for to and from shipping and insurance, and the probability of getting a refabbed replacement, it costs about the same as just buying a new one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not too great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coffee maker worked two times then stopped dripping coffee

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like. It does not keep the coffee warm and takes forever to brew. I should of known better because of the cheap price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    Bella coffee maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor instructions Apparently you must wait for the coffee cyvle to time out to shut the uinit down. Not easy to set the time or timers. I am considering returning the unit Brewed coffee was excellent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Carafe broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hosting a dinner party and needed to upgrade my coffee maker, so I purchased this as a part of the tech sale. However, the day before my party, I opened the box to find the carafe cracked and broken glass inside. Unfortunately, it had to go back and the sales associate processed my return, no problem. Such a bummer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. Coffee grinds spill over into pot. BB return policy stinks too. Waste of money. Shop elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst coffèe pot that i have ever had. Very poor Quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bella pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It spills when you pour it and the water is so close to the grounds.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    DO NOT BUY THIS "Bella PRO" Coffee Pot!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee pot is a piece of crap. First, when the "full" pot is picked up from the brewer, the handle separates and hot liquid goes all over the person holding it. Then, when you look at the counter it is on, half the hot liquid is all over the counter. FULL REFUND PLEASE!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head cook bottle washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it home opened up was broken. Felt cheap very light. Would take two hands to pour cup of coffee, one to hold maker and one to grab pot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bella coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont really like the bella coffee maker. As compared to Mr. Coffee - coffee maker. The Bella coffee maker does not have enough room at the top to pour the water in it as Mr. Coffee coffee maker does. The "strong brew" does not work in the Bella coffee maker either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Small Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than I thought and for that reason I would have rather bought a larger one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap and made that way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee maker is not sturdy and the basket does fit well. Therefore the lid doesn’t close at times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'm not a happy buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks, the glass coffee pot had a chip that broke off, and I've not been able to get this replaced. I've not received any messages from the manufacturer and every time I try to contact best, buy nobody picks up, I only had this 42 weeks and it states that it is not returnable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grounds very heavy in cup Had to rerun it then told they did not have any drip coffee makers suggested I go to Target

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bella PRO - 12-Cup Programmable Coffee Maker - Sta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The timer stopped working after three days and the clock started to lose time too, which I believe is why the timer was faulty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy worst coffee maker I have had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi the worst coffee maker I have ever had no matter how many paper filters I add to it. It comes out with sediment. I used to have the big C and I never had this problem. It lasted 25 years and was stellar. This is a piece of you know what stay away no matter how cheap I paid more money for this and Best Buy will not adjust my price so I will not ever buy anything from Bella.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Coffee pot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glass was broken when received. I ordered online and had Best Buy ship it to my elderly mother who knows nothing about returning anything so we were just out of luck with this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Coffee pot......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what you said but more than I expected. It is dangerous and would terrible around small kids or pets. It spews our scalding hot waster during the cleaning process and burned my hands. It was all over the counter top and dripping onto the floor. This is NOT good!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike this item because i cant turn off when i m done

    No, I would not recommend this to a friend