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Customer reviews

Rating 3.9 out of 5 stars with 649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are satisfied with the Combo 19-Bar Espresso & 10-Cup Drip Coffee Maker, especially the quality of the coffee it produces and its ease of use. Many appreciate its overall performance. The primary concern expressed is the noise level of the steamer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 649 reviews
  • Rated 3 out of 5 stars

    Ok but not hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my Bella combo for a week. Everything works as directed but I can't get a hot beverage. I have to microwave to get it hot after I add some almond milk. And I only use a splash.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt love it and here is why, takes awhile to make the coffee and it sits and gets a scorched taste after a time... I did like the noise and the warning bell that tells you its ready

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay coffee machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The single use has been great but when I make a pot, coffee is not that great. We use the single more then the full pot so regret not buying a better one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    4/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/5 would recommend Frother doesn’t work great, seems to not hold enough pressure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried every troubleshooting tip, watched countless YouTube videos, and still couldn’t get this machine to work properly. The lights are supposed to stop blinking so you can choose one shot or two, but they never did. The coffee side worked fine, but the espresso side was a complete failure. The one measly shot of espresso I managed to get (the one time it worked) tasted like plastic. On top of that, the steam for the milk is way too aggressive, and the reservoir constantly overflows with water, making it super messy to use. For the price, I expected way more. Returned it—definitely not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working - customer service sucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it. If you’re thinking about it, don’t. Find something else. Coffee maker side works fine, espresso side has not been working for what seems like MONTHS now. I got this for me and my bf for christmas. His side, the coffee maker side, works fine. The espresso side stopped working after a month. Customer service is so hard to communicate with. I finally called to check the status of my open case and they emailed me back w poorly written reset instructions. I bought geek squad protection but problem is that my local store does not have this product in stock. So now i have to decide: bring the coffee maker into a best buy so geek squad can “service” it, tell me they have to order a replacement, and then lug my machine back home until it comes in? Or just wait until the bella company decides to finally help me get a replacement machine for this defective one?? Or give me a refund. Long story short: invest in a better machine. Sure, it’ll be more expensive but it might be worth saving all the headache.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed at all.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. This machine is clunky and using the Espresso and steam wand is such a pain that it’s not really worth it. Look elsewhere.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frost Steam shoots to much water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Froster shoots more water than steam beside that the plastic is not the best quality but has lasted longer than the lonrgian or how ever it is spelled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffeemaker ever. I love the fact that you can set up a time for the coffee to start making.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit and instant hot water

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit and nice to get instant hot water whenever needed without using a microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits it’s purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this unit for a very decent price. Takes time to figure out how to use it. watched You Tube videos, purchased various accessories. I’m happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one unit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’ve been very impressed with this. I primarily use the espresso function and my wife uses the coffee pot. The frother does work good, but did not come with a cup to froth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bella doesn't sell replacement parts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this pot and used it for over a year with no problems, HOWEVER, before you buy it you need to be aware that Bella does not offer replacement parts. I broke the carafe and called customer service. They went thru the motions of asking for proof of purchase, etc. to see what they could offer. But that was over a week ago and they won't respond to me via email. Will try calling again, but buyer beware it will not be easy to do a simple replacement of parts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coffee maker ever does what it says it does. Wish I bought more then one got it on deal of the day price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Definitely took me a while to get the hang of the machine. It was hard to use at first. Heat up milk great! Worth the money!.. still kind of confused on why the water goes to the bottom of the tray.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wire burning smell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this one while on sale to use after our current one died down. We finally unpacked it this weekend. Nice looking and easy to use product. However, after just a couple of days of use I am getting a deep burning smell. This is not the "new" smell, we are passed that. This is the scary burning smell type and it's coming mostly from the espresso side. Scary stuff. I am requesting a free replacement or refund from Bella.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time, it was hard to find out how to make foam but after a little bit of practice it possible to do it. I think it’s good enough for your home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great for a couple of months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a fluke in my first unit but up until a week ago it worked great and I was using it almost everyday. Now the espresso side doesn’t want to heat up the water at all. The buttons stay flashing forever and never go solid to show it’s ready. Going to see if they will cover it under warranty or try and charge me to replace it since I follow the instructions to the T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect stuff at my kitchen, nice thing to do early morning with the coffee smell around the kitchen makes me awake...

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    Great price... at a cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee and espresso were great WHEN it worked! Like other reviews, mine had stopped working 9 days after purchasing new. Both drip and espresso will no longer run. I will return and try again. I am hoping I just got a company accepted QC issue

    No, I would not recommend this to a friend