Customer Ratings & Reviews

Heating scale goes 1 through 6. Set the scale to more than 1.5 and the bread turns totally black with black smoke is coming out of the toaster.

Worked well while it worked. 5 months later it stopped working. The lever won't stay down.

The Bella Pro Series toaster is really easy to use, and it looks great ! The 2 slice toaster is perfect and the toast comes out just right.

This toaster looks nicer than it toasts. Does not toast evenly or consistently but light to dark moves easily when toaster is bumped or repositioned on counter

The levels are very touchy. Level 1 for toast is practically a 3 or 4 compared to our old toaster. Gets crisp very quickly and burnt quickly too.

Wouldn’t toast evenly on both sides, had to pop everything mid toast and flip them. Retuned and changed brands.

90% of use is to toast bread. Go above setting 1 and it will burn. This significantly limits options like lightly toasted bread.

Not good it broke after 6 months, but will give another try

I bought this toaster for my fiancé as a Christmas gift. First time she used it the cancel button broke. She liked the look of it so returned it and bought another on, thinking it was just a fluke. My mistake. The second one had the same problem. Cancel button doesn’t work and the only way to turn it off is to unplug it. Don’t recommend

Did not toast evenly. The toast would not pop up high enough to get it out without burning your fingers

It did not toast evenly at all, so we returned it.

i bought the warranty. after 9 days of positive results, it started burning all my food. i returned it.

The product was defective and I had to return it. I got good ratings and I was disappointed

Does not toast evenly... one side light and one side dark.. also uneven toasting top to bottom..

Does not toast evenly at all. I like the cancel button, which pops the toast up mid cycle.

I researched and found this as one of the best toaster but it doesn’t even toast evenly. Also the metal at the top heats up and will burn your hand when taking out toast. It is a substandard product. I should have exchanged it for another toaster right away. Now I’m stuck with it.

Not happy - the product did not work right out of the box. It would not latch - if you held it down it would heat, but there was nothing we could do to get it to latch and stay to heat anything. I am pretty unhappy with the review I read which rated this product highly - it is not built well, and clearly not quality checked.

After 3 weeks of use it deformed. Customer support is not supportive at all, so it was impossible to return it. Best buy also didn't approve return (14 days return policy. Really?) So, never ever I'll buy from this vendor and best buy

Great product. Works to perfection. Would recommend

We have this set at the lowest level and it is still burning one side of the toast. We are returning