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Customer Ratings & Reviews

Your price for this item is $180.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 157 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the espresso quality and ease of use of this 19-bar pressure espresso machine, frequently praising the delicious lattes and simple operation. The high pressure is also a plus, contributing to excellent espresso. However, some customers noted that the machine can be noisy and that the steam wand has a few drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 157 reviews
  • Rated 5 out of 5 stars

    No more trips to $t@rbuks!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lone not getting my latte and cappucino fix at home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but can be more. Automatic drinks would have been good instead of mixing the milk with the coffee.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Feels sturdy and well built but no Crema.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pressure gauge reads pressurized or non pressurized. It does not use numbers making it not intuitive. When using non pressurized portafilter machine guage never moved to that reading. Several observations and re-reading of instructions never clarified. I could not find any videos of the product to watch. After changing brand of coffee and type of portafilter many times never able to get crema. I followed instructions obsessively. Espresso was watery and bitter. The machine itself is solid stainless steel as are accessories (it came with pitcher but cleaning device missing). I bought to replace $135.00 machine which produced great crema with old beans but wore out quickly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This is old model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is okay, but the most troublesome thing is that there is no way to break the coffee beans. This machine is not very ideal because it cannot automatically beat coffee beans. I suggest that this old machine should not be used for making coffee anymore.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there Yenyen. We really value your feedback, and we’re so sorry for the issue you are experiencing with your product. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 3 out of 5 stars

    Great espresso machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box came damaged from delivery but BestBuy associate helped me get an exchange.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, function wise ok, heavy , made of metal for sure

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great until it didn’t.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, while it worked. The pump broke after only 10 months of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO POWER-BROKE AFTER 1 MONTH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for 1 month and then stopped working altogether. No power at all. This is very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to brew the espresso, the water came into the spillover tray. Totally defective. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pressure guage issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time the pressure gauge stops working. Retruned it once for the same issue only for it to happen again a few weeks later.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fancy looking, but questionable quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fancy, but I may received a dud. Steaming never generated the milk foam, maybe cause too much water coming through?? Also, pressure never seemed to get high, so likely not getting the quality of espresso desired. I switched to Breville brand and that works beautifully (but costs more)!!

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      EOS Researcher, Thanks for the feedback, we really value it. If there is anyway to make this right, we'd love to chat further. Something doesn't seem right. Just email us at help@bellahousewares.com or give us a call at 1-866-832-4843 - Bella Customer Service

  • Rated 1 out of 5 stars

    Didn't work and a replacement was not available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so sad. Arrived quickly and refused to work. The water would not filter into it. It was my husband's birthday presetn and he was SO EXCITED. Then we learned there were no replacements. So sad.

    No, I would not recommend this to a friend
    • Brand response from Hydeline
      Posted .

      Hi there! We are sorry to hear about the issues you faced with your espresso machine. We take your feedback seriously and would like the opportunity to help with the issue you've encountered with your Bella Pro product. Please reach out to our customer support team at 1-866-832-4843 so we can better assist you. We value your input and look forward to working with you to address your concerns.

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked one time then water started coming out of the tray area.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after 5 cups of coffee. Customer service won’t answer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stop working after 3 uses. Water is pooling in the holder

    No, I would not recommend this to a friend
    • Brand response from Hydeline
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Lost pressuse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did even get 1 expresso shot. Pressure pegged and never came back down all the way.

    No, I would not recommend this to a friend
    • Brand response from Hydeline
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Espresso machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not working, the steamer get broke down right away

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ClarisaS! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Pros mentioned:
    Pressure

    Rated 5 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bella Pro Series Espresso Machine with 19 bars of pressure is a sleek and stylish espresso machine that offers a professional-level brewing experience. The stainless steel construction not only adds to its durability but also gives it a modern and elegant look that will complement any kitchen decor. One of the standout features of this espresso machine is its 19 bars of pressure, which ensures a rich and flavorful extraction every time. The high pressure helps to extract the maximum amount of flavor from the coffee grounds, resulting in a delicious and aromatic cup of espresso. The Bella Pro Series Espresso Machine also comes with a steam wand, allowing you to froth milk and create creamy and velvety lattes and cappuccinos. The steam wand is easy to use and provides excellent control over the milk frothing process, giving you the ability to customize your drinks to your liking. Another great feature of this espresso machine is its large water reservoir, which holds enough water for multiple brewing cycles without the need for constant refilling. This is especially convenient for those who enjoy entertaining guests or have a busy morning routine. The Bella Pro Series Espresso Machine is also user-friendly, with an intuitive control panel and buttons that make it easy to select your desired brewing options. The machine also has a built-in temperature gauge, ensuring that your espresso is brewed at the optimal temperature for maximum flavor. Overall, the Bella Pro Series Espresso Machine with 19 bars of pressure is a reliable and high-performing espresso machine that delivers exceptional results. Whether you're a coffee enthusiast or simply enjoy a good cup of espresso, this machine is a great investment that will elevate your coffee brewing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Great espresso maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great espresso maker easy to use. You need to find a way to not get milk all over when you're steaming it but overall great product.

    I would recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hello! We really appreciate you taking the time to share your experience and leaving a review. If you ever need assistance with your product please send an email to help@bellahousewares.com. It will be our pleasure to assist. Happy cooking! Bella Customer Service

  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Simple coffee machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine I got it on sale not worth it regular price. Makes good coffee but for that money you will think you will have more options other than making simple cup of coffee, the milk frothing is not worth it milk spilled everywhere I’m using my nespresso for that. So if you like simple black coffee go get it on sale if you need more unfortunately this will not make you happy

    I would recommend this to a friend