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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1037 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Pro Series 1.7L Electric Tea Maker/Kettle's fast heating speed and ease of use, frequently praising its quality and attractive design. However, some users reported issues with rust and cleaning, while others noted concerns about occasional leakage and staining. The size was also mentioned as a potential drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,037 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased it, I read some reviews ans some people complained about how easy it would rust. I would suggest to clean it after each use and use paper towels to dry the bottom. Haven't had any issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy & Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased to have gotten this as best buy of the day. Heats quickly. I like the visibility of the glass & seems well shielded from shock by stainless & rubber surround.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tea maker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this unit twice. I loved mine so much I had to buy one for my mother. Caught it both times on sale (Deal of the day). Great value when you get it for under $30.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for Tea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kettle boils and makes tea with or without the basket. For the BF special price I was able to pick this up with, this was a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would highly recommend it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for tea and heating water. I use this almost every day. I would highly recommend it! I really like the way it lights up so you can see what is going on and where the water level is at.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product from Best Buy on Feb 27 2020. It has stopped heating water. All the buttons, lights, and sounds work, but the water no longer gets hot. Almost lasted a year...

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. We are always here to help. You can reach us at 1 866-832.4843 or email us at help@bellahousewares.com. Have a great day. The BELLA Team.

  • Rated 4 out of 5 stars

    Worked great, wish it lasted longer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted about 18 months of daily use. Worked great, and then it just stopped. The base turns on, but the heating element does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes heated tea water

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doe3s what it says it would do which is heat water up to and including a roiling boil. Preset temperatures are useful and when I measured the the temp accurate to within three degrees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great additions to the kitchen. We love hot water after dinner. This is the great proxy for the features it offers. It is also metal and glass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tea Maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electric tea maker is great to make coffee or tea, you have options to choose the water temperature. Also include the filter for your tea, very convenient use. Love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had ours for 5 years now with no issues. Great for brewing all kinds of teas. We like it so much we ordered a 2nd one to have for down the line when it fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tea maker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for quick tea making daily. The best part is tea leaf holder. also use it for warning the water for drinking. works excellent. looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 2 out of 5 stars

    Cool but died

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool kettle bought to replace one we have had for 15 yrs (different brand that was still working). This one unfortunately stopped working 7 months after purchased. Loved the see through glass, the tea container, and the different heat settings. Not a fan of the high pitched beep when it is done (wakes up people)...

    I would recommend this to a friend
  • Cons mentioned:
    Leakage

    Rated 2 out of 5 stars

    leaks in few months of use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and it works, but it started leaking. The rubber ring around the thermostat at the bottom of the kettle became loose with few months of use. I mainly bought to save on electricity as i dnt need full boiling water each time and now hv to spend extra to buy another one. Going back to regular water kettle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tea kettle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comparablt to the mor expensive brands. more features than others. No nonsense temp presets. If you love tea, you know that this is very indispensable- a must-have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap stainless steel

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start rust from 2nd use. Cheap stainless steel. Will not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not my cup of tea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought thinking it will keep my tea warm all day long. Apparently, it shuts off after warming for about an hour. I have to keep pressing the warm button.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BELLA Team.

  • Rated 4 out of 5 stars

    Acceptable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is good. But from time to time, there is something with the plastic inside on the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tea pot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Stainless does stain easily with tea but doesn’t make it unusable and there are methods to remove the staining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome for tea enthusiasts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used this daily for two years now. it beeps pretty loud when its ready. works great. I like that it is clear and you can see when bubbles start

    I would recommend this to a friend