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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1037 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Pro Series 1.7L Electric Tea Maker/Kettle's fast heating speed and ease of use, frequently praising its quality and attractive design. However, some users reported issues with rust and cleaning, while others noted concerns about occasional leakage and staining. The size was also mentioned as a potential drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,037 reviews
  • Cons mentioned:
    Rust

    Rated 1 out of 5 stars

    Rust at the bottom after first use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom of the pot rusted after first use. Warm feature doesn't work.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Please exchange the unit from the store. Have a great day. The BELLA Team.

  • Rated 5 out of 5 stars

    Betty would to make the to make coffee is very goo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes good investment good product Betty would to make the to make coffee is very good I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hot water heater recently burst. It was 12°. This made iced cold pipe water, hot in a mater of a few mins.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getsthejobdone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pin where water gets hit gets discolored. Otherwise does as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tea lovers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tea maker. the way it looks. The quality of the tea. excellent product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 4 months .. Rarely used it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it on March 18th and I barely used it until end of April. After 3 months I turned it ON to boil some water for tea, powered ON for some time and then shutoff. Totally stopped working now.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Please don't hesitate to contact us if you have any questions. Have a great day. The BELLA Team.

  • Rated 5 out of 5 stars

    Hot tea to go!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something I could put tea in and heat the water before I travel. This does the trick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got two

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for my daughter for Christmas and then had to get another for my wife. Big hit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tea pot with multiple uses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit for anyone who enjoys bulk or tea bags. Works great, looks good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee/ tea

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It working grate for me, every morning I make 5 cups of coffee & use all day.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nor usefull

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not worth it not very useful. we Had to return it

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us.Have a great day. The BELLA Team.

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water heater. We use it everyday for coffee and tea. Super convenient and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great a must have if you love tea. Absolutely great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, makes tea awesome. It’s great Mother’s Day gift also ty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall with minor complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, just wish the entire tea basket could be removed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, the water boils fast. I’m not sure what else I can say about it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 of the Worst bits, Cancer P65Warning at the bottom of the box. Does not say in description online. At highest Temperature filling at max it boils off. 2nd worst part of this purchase from Best Buy is they will not honor a return since it’s a few days over return period. Beware of Bella products sold at Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tea pot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Steep the tea well .we all love it. I recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good Looking Leaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great, When it works. Only lasted about a year before it started leaking. I'm going to contact them now to see if they will correct the problem.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 2 out of 5 stars

    Does not stay on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kettle does not stay on for keep warm. Not sure if it’s a defective unit.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us.
      To select the keep warm function: press the KEEP WARM button and the indicator light
      will remain ON. The unit will begin the Keep warm function after the selected temperature
      is reached. During keep warm function the indicator light will remain on. The keep warm
      function period is 30 minutes. To turn off the cycle press KEEP WARM again. After the
      completion of the keep warm cycle, the unit will beep 3 times to alert the user the cycle
      has ended. The cycle is complete and the unit will shut off.
      Have a great day. The BELLA Team.