Customer Ratings & Reviews

Delivered to m with hole in the box from the manufacturer without any sort of packaging to protect it from harsh condition. The item arrived more than 7 days from the east side to west side of the US. Imagine box being thrown several times and the box looked like it came from the garbage bin with intact item inside.. Was returned and BESTBUY did not refund me the right amount. Only $2 plus cents because I used a reward certificate that could not be refund? The amount I planned to buy something else from best buy. I went to the right route to complain but nothing was returned even a replacement item. Shame on you BESTBUY. $50 refund you could not return. You kept an item without returning my $50 reward certificate. What is nice to be a Bestbuy plus member? I paid that membership and you could not provide that kind of experience for reward members.

Like the fact that I can use this for standard coffee or Keurig type coffees. The only thing I wish it had was a clock and timer but I purchased this on sales for only $29.99 and for that price I am ok without it.

I just love my Bella duel coffee maker. The quality of this product far exceeds anything I have previously purchased. I recommend this product over all the others. In the afternoon I love to have me one cup, its just perfect.

My wife and I work overnight and have been wanting to switch from energy drinks to coffee, this machine is perfect for just that. Switching between single serve and carafe is simple, cleaning is also straight forward.

Brews fine, I love the reusable filters. I got it because I wanted the option to brew a single cup, but the k-cup insert didn't let me put enough grounds in to make the coffee strong enough.

This is great machine for a quick cup of coffee for a family of 2. If there are few additinal guests it can accomodate them too. The price was fantantic to grab one.

I have used it to make pots of coffee and single serve. And has worked as expected for both. I've also used it to make tea just throw a couple tea bags in the top. And comes out nice and strong

It worked great for about 6 months and then stopped working all together. It was not used daily so fairly disappointing.

Bought this for my mom and she loves it, she likes that she can do single serve or make a whole pot when company is over. Great purchase.

So far so good, haven't had any problems, does what it's supposed to in all its various modes. Looks really good too on the counter.

Not very user friendly if I had to choose I pick something else

Just what i was looking for, the best of both worlds (coffee worlds). Single and cup and regular brewing, life is good.

This is a great, mid-range coffee maker with many brewing options to satisfy most coffee drinkers in any size household. To me, the brewing size versatility of this coffee maker is its best feature. There is the singe serve option, which offers three different sizes of brewing (8oz, 10oz, or 12oz), along with the multi-cup brewing option with the carafe, that also allows for three different quantities of brewing (6 cup, 8 cup, or 12 cup). Another great feature of this coffee maker is its compact size. Instead of having two separate brewing outputs, this coffee maker utilizes brewing attachments, to switch between single serve and multi-cup, using the same output, which allows for a more compact body size. The brewing adapter attachments are easy to swap out making it very convenient to do so. In addition, the single brew adapter allows for the use of either ground coffee, with the provided single serve coffee filter cup, or for K-cups to be used. While this coffee maker does offer a variety of coffee brewing sizes, the coffee maker is very basic and easy to use. To start brewing the user simply presses the brew button for either “carafe size” or “single size” option. If wanting to brew a different amount from the default, then the user simply continues presses the selected size button until the indicator light showing the amount within that serving type is illuminated. One downside to the simplicity of the coffee maker is that there isn’t a timer, which may be a negative for some people, especially those who like to have a pot brewed at scheduled times. The single serve brews so quickly the lack of timer is unlikely to be an issue for most people. In use, I found the coffee maker to work very quickly in brewing single servings of coffee and it was fairly quick with the multi-cup brew as well. I also found the K-cup adapter attachment to work perfectly with K-cups I used. I like that single serve allows for different size cups to be brewed, and that the coffee maker also allows for placement of a tall cup or short coffee mug using the included elevated drip tray. I had no problems fitting the variety of coffee cups and mugs I used under the output. My only two complaints with this coffee maker are with the non-removable water tank and having to store the unused adapters. Although the description currently on Best Buy’s website incorrectly states that the water tank is removable, the included instruction manual shows that it is not – which I can confirm from attempts made to remove the tank. Storing the unused adapters and pieces is a minor nuisance, which is certainly the trade-off for having a compact sized body with the multiple brewing options. Overall, the coffee maker brews quickly, takes up minimal counter space, and provides a variety of brewing size options. With these features, I think this coffee maker would be a great option for many households. PROS Brews quickly Extremely easy to use Multiple brewing size options Compatible use with K-cups CONS No brew timer Water tank is not removable Storing unused adapters / components

Is first time to buy one like that but is better than the anothers one , because has 2 different sizes 4 make ur coffee

It was absolutely wonderful. It was so spectacular I believe a sculpture of this coffee maker should be erected in front of the Whitehouse.

I purchased one as a gift for someone and was a good product so I ordered the second one for myself. We are both happy.

Love this coffe pot. The coffee taste great and so many ways to brew.

Love this compact coffee maker. Easy to use. Switching from carafe brew to single brew is easy.

Good product for the price but I did not like the brewing quality.

This Bella Pro Series coffee maker is unique in that it allows one to make single serve or carafe size amounts of coffee in 8, 10 or 12 cup sizes. Out of the box it looks rather tall, but fits under our standard, kitchen cabinets just fine. The quality seems decent and on par with most standard coffee makers. Its appearance is nice with the black color, accompanied by silver accents. I wouldn’t say that it strikes me as being considered as a professional level appliance in that the unit is fairly lightweight and of average build quality. In order to make only k-cup, single serve coffee one needs to replace the carafe size filter basket with the k-cup adapter. This is easy and quick to do and a reusable single serve coffee grounds filter is also included if you want to use your own ground coffee versus purchasing k-cups. The drip tray does adjust in height to allow for varying size coffee mugs and will accommodate mugs up to 7” tall. We’ve had quite a few coffee makers with digital clocks and timers and we have never used them. If you’re someone that likes to get the coffee pot ready the night before so it can automatically brew at a set time, then this is not the unit for you. For us, it works well that we don’t have to set another clock or watch a clock blink when the power goes out. This coffee maker does keep the coffee warm for up to 2 hours, includes a pause and serve feature to allow for quick pours while brewing and has a 61oz water reservoir with an easy to see water level window. We haven’t used it long enough to have the indicator light alert us that it is time to descale the machine, but this will be a nice reminder when the need arises. All of the included accessories are dishwasher safe, as is the removable drip tray. Of note, it states on Best Buy’s website that the unit has a removable water reservoir, but that is not the case. For the right price, we’d recommend this coffee maker just for the versatility of using k-cups or brewing in carafe size amounts. This will really come in handy when we have a guest over and don’t want to brew a whole pot of coffee. I think the labeling of this unit as pro series is a bit deceiving so I wouldn’t quite call it a five-star product, but it is a nice option due to its versatility if priced decently.