Customer Ratings & Reviews

Excellent product great price excellent delivery!,

We really Love this Coffee Maker! Great Price! Thanks again!

I never feel regret bought this machine. I love it!

Pod or Pot everything is brewing. Makes great coffee.

Affordable when share coffee cups or just by myself

Kinda noisy and some qwerky features but it makes coffee.

No clock. I miss the clock and being able to set it to brew

It is very difficult to set up the single cup option

Coffee tasted like bitter coffee-flavored water! Tried using it twice with two different premium coffees and double checked measurements. I assume this may be due to the poor filter design which has a solid bottom instead of mesh as well as the machine having no option for brew strength. I called their customer service number and spoke to someone who had trouble speaking English but had no trouble hanging up on me! I will be returning this and will never buy anything from Bella again.

Old person w arthritis review: the design is a pain to maneuver from the full pot to individual to pot again, very cumbersome, water temp on single setting is not hot enough, bought on sale

it's missing a part for single use so I cant make a coffee using k cup

Not even one month old and part that opens top just came off in my hand so it can't be opened. Cheaply made and very noisy.

Only 1 month of using it stop to pump water..its a crap..

I bought this unit especially to brew a single cup from ground coffee (not a K-cup). The box and advertising specifically advertise this as a feature. However, the instructions never even mention the possibility! I tried to figure it out as best I could, and ended up with flashing lights and a mess. Even for a carafe, the instructions never say how much ground coffee (i.e., how many scoops) to put into the filter.

made a horrible noise before it died. Didn't use it for a while then I did use it and it never worked right. I should have done a return. I Bought in July didn't use it until September it died before October hit, So it kind of worked once then about the third try it was dead

Don't purchase and Don't expect any help from your purchased Best Buy Total because it won't work for something that has a manufacturer's warranty. Customer service was useless when this broke three months after purchase. Alfonse Told me I was on my own.

Minus 1 rating! No customer service. Coffee maker went out in four months Bella Pro makes you jump through hoops and they do nothing. Wish Best Buy would step in or remove from the store. You should not buy this product!

And just broke, water pump sounds but doesn’t pump. Horrible buy!

I received this w/ the thought to use it exclusively in my office at work and it works really well. Since I have received it I have made a full 12 cup carafe as well as single serve cups. It has a button that allows you to do just that! I also like the fact of its size, it is more vertical than horizontal and takes us very little space, but don’t let its size fool you, the Bella Pro Series is a well designed and made coffee maker. There are two items I want to hit on in this review that stand out to me, the first is the fact I can choose the size of the carafe, whether its 6, 10 or 12 cups, and that I can choose what ounces on a single serve cup, 8, 10, or 12 ounces. The reason that is important to me is I like strong coffee, I want to taste the coffee and I use a blend from a local coffee shop and the Bella does an awesome job w/ that, simply because I can use either ground or capsules in this brewer. The second thing that I really enjoy is sometimes you put on coffee and something comes up and I need to get to a meeting before the machine has finished, this Bella coffee maker has the function of “pause and serve” which means I can get a cup, place it back on the warmer and when my meeting is over the rest of the coffee is still hot. That may not be as important to anyone else but I really enjoy that feature. It has a large water reservoir (60 oz) w/ a window to allow you to see how much water is in the reservoir, it allows you to put a travel mug directly under the spout up to 7” in height, mine is the right height. The color is aesthetic, simple to use, and brews a very good cup of coffee. The only complaint that I have w/ the Bellas Pro Series - Single Serve & 12 cup coffee maker combo is the power cord. Hence, the four stars. The only space I had available in my office is A LOT further away than the cord was long, and I had to go purchase a power strip cord to plug it into. My old coffee maker that had seen its better days and I replaced w/ this Bella Pro Series had a much longer cord that just reached the outlet. But other than that I would recommend this product.

Awful. Grounds in the coffee, brews random amounts (not even close to consistent), makes a mess everywhere...This was a horrible decision. Should have stuck with the Aeropress I've been using for years (I just thought this would be quicker and easier but it is NOT...)