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Customer reviews

Rating 4.8 out of 5 stars with 1672 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the SmartCrisp 8-qt. Touchscreen Air Fryer for its ease of use, overall and cooking performance, and ample capacity. Many find the size perfect and appreciate its relatively quiet operation. Some customers have noted minor issues such as long preheat times, temperature control limitations, fan malfunctions, and a peculiar initial smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,672 reviews
  • Rated 3 out of 5 stars

    Bayou44

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always preheats. Controls are unusual. Has no air fry option. It does have a 2 year warranty .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't like it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work well. I didn't use it during month of Dec and Janu with busy schedule. I tried to exchange it but Best busy refused to do so since it was past return date

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad producut,bad service. don't buy it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad producut,bad service. don't buy it. i just used it server times,it can't start anymore. i file a claim to bella due to out of the return time. a week past, it didn't receive response. i called today, they say it was considerd at other partment. that's all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 separate things (on line vs in store)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2, 8-quart ones on sale and on line (one for me one for gift). Received 1- 8 quart and 1-4 quart* Best Buy locally would NOT accept anything from Nest buy online = Hence, had to ship and return on line - gave em both away and done doing any future Best Buy business after so many loyal years

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 1 out of 5 stars

    DON'T buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 4 weeks of light use. Fan stopped working. Absolutely do not buy this brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functioned well, but it started failing after less than 8 months. While running, it intermittently stops and starts with lights flashing. Clearly the internal electronics are going. Unacceptable after less than a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I bought a bad one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a bad one. returned it. They're probably ok, but mine had a few programming problems.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Broke after a year. Got a replacement and that broke as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's a dud

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give zero stars if I could. Stopped working after less than 4 months and it was barely used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    timer did not work; timer would not turn off on correct time. the timer would not shut off correctly. timer set for 5 minutes, air fryer shut off at 7 1/2 minutes. 2 1/2 minutes over.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is not expected and the design and the out result

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    WHERE IS THE AIR FRY BUTTON

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but i dont see the actual air fry button and most foods have the time estimated for the air fry button

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Try another brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get another brand. This broke after 2-3 weeks. Warranty said they could not send a new replacement one but will send check that will take 4-6 weeks with no confirmation when its sent out or no tracking.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful frustrating experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery was stolen by the contracted Best Buy used and then they did nothing to resolve the situation. Never using Best Buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bella Air Fryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only reason for 3 stars is because of the size. It takes up too much cabnet space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s spacious but it last one year before we needed to replace it. I suggest you get the warranty because I didn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy Clean, Cooks Great and Nice Controls

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new large air fryer from Bella turned out to be a speedier cooker than I expected. Because it is very large, I thought it might be slower, but it was as fast as smaller units.. When I chose to cook just two Italian sausage links as my first use, I was surprised that it cooked them perfectly and quickly. I then tried two sausage links in a smaller air fryer; it took more time. So that was a pleasant surprise. Tip of the cap to the Bella engineers who balanced the size and power perfectly to preheat quickly and cook efficiently. Doing cleanup I noticed that the entire unit is non-stick and cleaned easily. Bella is using a fantastic ceramic coating. Also, since it round, there is no place for food to hide in corners during cleanup. The crisping tray which fit snugly in the interior was easy to clean as it is non-stick as well. The crisping tray has 4 nice bumpers that make sure it fits right and sits off the bottom. I did burn some hamburgers in the unit (my fault), but no sticking whatsoever, cleaned up with a paper towel - wow. I checked out the 10 presets and realized these presets covered about 80% of what I would use the unit for. Of course you don't need to use the presets but I think you will find that they are indispensable and well thought out - another tip of the cap to the design engineers at Bella. The display screen is easy to read, no tiny symbols or small letters, also well done by the designers especially for older eyes. There is a convenient handle in the back so that when you have a large item like a 5 pound chicken, which I cooked; you can easily lift this unit using the front handle and the handy back handle. This is the only time I've seen this back handle feature - very nice. The user guide is well written and clear. Although the guide covered many types of food to cook and how to utilize the presets, I think a larger recipe booklet would be a nice touch to add since this cooker is big enough for some dandy recipes. This unit has an excellent 2 year warranty not just 90 days. I was impressed by the sturdy build and just plain functional and easy to use design. I would highly recommend this air fryer for large and small meals.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cooking performance, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Great Kitchen Addition

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had an air fryer for a few years, but it's mostly sat idle in our kitchen. We've only used it a handful of times, mostly for recipes that specifically called for an air fryer. But all that changed when we got our hands on the bella Pro SmartCrisp. Here's why it's become our go-to kitchen appliance. This air fryer is perfect for my family. The 8-quart capacity is spacious enough to cook meals for everyone, even my three teenage sons with bottomless stomachs. We've made a variety of dishes in it, including wings, fries, chicken parm, and kabobs, and everything has come out delicious. It's also great for reheating food and baking side dishes. The touchscreen is user-friendly, and it's easy to keep track of what you're cooking. Even my son was able to use it while I cooked other dishes on the stove. A helpful feature is the shake reminder, which lets you know when it's time to shake whatever you're cooking. This is all great, but my favorite feature is the EverGood ceramic nonstick coating. It makes cleanup and removing food from the basket a breeze. With my big family, we usually make multiple batches of whatever we're cooking. The crisping tray and basket make it easy to shake out your food onto a serving tray. That EverGood ceramic coating ensures food slides right out. Plus, cleanup is a snap. Since nothing sticks to the inside or crisping tray, most of the food is already out. It's easy to clean in the sink with soap and water. In the short time since we got the bella Pro SmartCrisp Air Fryer, it's become one of the hardest-working appliances in our kitchen, right up there with our blender. The air frying feature is a game-changer, but the baking and reheating functions are super handy too, especially with the extra-large basket. And since it's a breeze to clean thanks to the EverGood ceramic coating, this air fryer has quickly become an indispensable tool in our cooking repertoire. Highly recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst air fryer I have ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Just bought this for Christmas and already broke. Don't waste your money on this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month contacted customer service but was not provided with a solution other than to return

    No, I would not recommend this to a friend