Customer Ratings & Reviews
- Model:
- BE-MQ215W24
- SKU:
- 6552820
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers commend the 2-in-1 15W Wireless Charger Kit for its ease of use, affordability, and performance. Many appreciate its compact size, convenient for travel and nightstands. However, some customers point out that the watch charger is not included and may require additional purchase, and that compatibility issues with certain phone and watch models have been reported. A few users also noted that their phones experienced excessive heat while charging.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Self
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. No issues would recommend to others and friends.
I would recommend this to a friend - Cons mentioned:Charging speed
Review of charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open item in excellent shape, however, it did not charge at all and was returned promptly. It was unclear if it was due to being an open item or just defective.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re sorry to hear that the 2-in-1 15W Wireless Charger Kit didn’t work as expected. It’s disappointing to learn that the item, despite being in excellent shape, failed to charge. Whether it was due to being an open item or a defect, we apologize for the inconvenience. We’re glad you were able to return it promptly. If you need any further assistance, please don’t hesitate to reach out to our Best Buy essentials customer support team (1-866-597-8427). Your satisfaction is important to us. Thank you for bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Apple wireless charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but some iPhone cases cause issues. Overall great product
I would recommend this to a friend- Pros mentioned:Overall performance
A beast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for every device that I have for wireless charging!
I would recommend this to a friend Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work at all. Could not get it to even come on?
No, I would not recommend this to a friendCharger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a well made material. Hard to use. I would not recommend this product.
No, I would not recommend this to a friend- Cons mentioned:Watch charger
Eh
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product charges phone and airpods wirelessly, but could not fit my Insignia watch cable in either holder. As well, did not provide power to my watch while connected to the power source from the bottom.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Reese, thank you for providing your feedback, and we're sorry to hear about the challenges you've encountered with our product. We appreciate your honest input, as it helps us identify areas for improvement. We apologize for any inconvenience caused regarding the fit for your Insignia watch cable and the power delivery issue. Our team is actively looking into these concerns to enhance our product's compatibility and functionality. If you have any specific details or suggestions, please feel free to share them, and we'll work towards a resolution. Your satisfaction is our priority, and we appreciate your patience as we address these issues. Best Buy essentials™ Support | Jeth. https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work, i have to return it,or best buy gigs squad fix it.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One week and stop work. No recomende it so cheap..
No, I would not recommend this to a friendDefinitely conpleted my setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i needed to complete the device everyone should include this purchase
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Teddy,
Thank you for your fantastic review! We're delighted to hear that the Best Buy essentials™ 2-in-1 Wireless Charger Kit was just what you needed to complete your setup. It's great to know that our product has made a positive impact on your device experience. We appreciate your recommendation and hope it continues to serve you well. If you have any questions or need further assistance, feel free to reach out. -Ed | Best Buy Essentials Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Works good
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but sometimes you need to find the sweet spot.
I would recommend this to a friend2 in 1, or maybe just 1 in 1.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok product, but it didn't make it very clear that you needed to provide your own watch charger. It was also a bit difficult to fit all of the wires into the bottom part.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Cbrds,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - 2-in-1 15W Wireless Charger Kit with Watch Charger Holder for iPhone, Samsung and More Qi Devices - White (BE-MQ215W24). I am sorry to read that you are experiencing difficulties. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Shai | Best Buy Essentials Support
https://www.bestbuy.com/bestbuyessentials
Junk !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No Good. Stopped working after 1 month. Save your $$.
No, I would not recommend this to a friend- Cons mentioned:Watch charger
No Apple Watch charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t be fooled. You still have to purchase the Apple Watch charger.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AlysonH! Thank you for your feedback on Best Buy essentials™ - 2-in-1 15W Wireless Charger Kit with Watch Charger Holder for iPhone, Samsung and More Qi Devices - White. We understand how frustrating it can be to find out that the product doesn't include the Watch charger. However, please note that this product serves only as a holder for the watch charger, as indicated in its name. For assistance, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
- Cons mentioned:Charging speed
Did not work for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. I plugged it and connected my watch charger to it but neither did my samsung watch or s24 ultra were able to charge wireless.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Edgar23cb,
Thank you for taking the time to review our Wireless Charger, I understand how exciting a new purchase can be when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your device, we'll be more than happy to provide any needed assistance.
BestBuy Essential Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not a good charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good charger as I thought just wanted to give it the benefit of the thought. Don’t waste your money buying this item
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, MariaG, for your honest feedback on the Best Buy Essentials 2-in-1 15W Wireless Charger Kit. We're sorry to hear it didn’t live up to your expectations. Your input is important to us and helps guide improvements in our product offerings. Tine | Best Buy Essentials Support
- Cons mentioned:Watch charger
Could be improved
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch charging component would not stay put. The charging base also did not work on my Samsung Galaxy Flip 5
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JohnS! I'm sorry to hear about the issues you experienced with your Best Buy essentials™ 2-in-1 15W Wireless Charger Kit. It must have been frustrating for the watch charging component to not stay put and for the charging base to not work with your Samsung Galaxy Flip 5. Please know that this is an isolated issue, and we will take your feedback into account to ensure that future designs of the device will be improved.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
Good magnetic pull.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly satisfied with magnetic suction pull that keeps my iphone and apple watch continue to be charged. A good buy.
I would recommend this to a friend- Cons mentioned:Watch charger
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i needed did not have the watch charger with it
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback, and I’m sorry to hear that our 2-in-1 15W Wireless Charger Kit didn’t meet your expectations. It sounds like the absence of the watch charger was a significant issue for you, and I apologize for any inconvenience this caused.
We aim to provide clear product descriptions to avoid such situations, but it seems we fell short this time. Please reach out to our Best Buy essentials customer support team (1-866-597-8427) so we can assist you further and find a solution that better suits your needs. Your satisfaction is important to us, and we appreciate your patience.
Thank you for bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Charging speed
Bad Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 14 days and i just passed returned date by 2 days :(.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience. I’m sorry to hear that your product stopped working after just 14 days, and that you missed the return date by only 2 days. This must be very frustrating. I recommend reaching out to the retailer’s customer support to explain your situation. We appreciate your feedback and apologize for the inconvenience. Your experience helps us improve our products and services. Keith | Best Buy Essentials Support