Customer Ratings & Reviews
- Model:
- BE-MQ215W24
- SKU:
- 6552820
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers commend the 2-in-1 15W Wireless Charger Kit for its ease of use, affordability, and performance. Many appreciate its compact size, convenient for travel and nightstands. However, some customers point out that the watch charger is not included and may require additional purchase, and that compatibility issues with certain phone and watch models have been reported. A few users also noted that their phones experienced excessive heat while charging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat dissipation
Made phone hot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This made my phone get insanely hot. I bought this two days after buying the phone. Haven’t had any issues since returning it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JamesC,
Thank you for writing a review about our 2-in-1 15W Wireless Charger Kit with Watch Charger Holder for iPhone, Samsung and More Qi Devices - White. We know how frustrating it is that it makes your phone hot. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Watch charger
Misleading
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will not charge you watch. You'll need additional watch charger
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Murkee! I apologize for the inconvenience you’ve encountered with the Best Buy essentials™ 2-in-1 15W Wireless Charger Kit with Watch Charger Holder in White. It’s disheartening to hear that the charger isn’t compatible with your watch, and I understand how frustrating this must be.
This is an isolated issue, and we appreciate your feedback. To address this, I recommend taking advantage of our return and exchange policy within the next 15 days. You can return the charger kit and explore alternative options or receive a replacement. Our goal is to ensure your satisfaction, and we value your patience and understanding.
If you have any further concerns, please don’t hesitate to reach out to our customer service team. Thank you for choosing Best Buy, and we look forward to resolving this for you!
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
Good Idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice price but a piece of junk. I should have never purchased. I donated a branded-new item to the local mission; maybe someone can use it.
No, I would not recommend this to a friend- Cons mentioned:Charging speed
Didn't work well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't charger properly. A hassle to use. I should have returned it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We’re disappointed to hear about your negative experience, MOK68. We’ll investigate and take corrective measures. - Carl | Best Buy Essentials Products
Works very well!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device works exactly to the specifications. Make sure to use a 18w charger to speed up the wireless charging speed.
I would recommend this to a friendTom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Great value! I tried several other chargers and this one was the best for both my watch and phone.
I would recommend this to a friend- Cons mentioned:Compatibility
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended for samsung phones are watches....
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re sorry to hear that the charger kit didn’t meet your expectations for Samsung devices. Your input is valuable, and we’ll use it to improve our products. If you need assistance or have any questions, please reach out to our Best Buy essentials customer service team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Compatibility
Fossil smart watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger did not work with 5th generation Fossil smart watch.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for any inconvenience this may have caused. Our chargers are designed to be compatible with a wide range of devices, but it appears that there may be a compatibility issue with the 5th generation Fossil smart watch. We appreciate your feedback and will take this into consideration for future product developments. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
Watch Charger not for Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch charger only works for Apple and not Samsung watches. No where on the outside of the box does it tell you this. You have to read the instructions inside to find this out.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, JT2019. I understand your frustration about the watch charger only working for Apple Watches, especially since it wasn't clearly stated on the box.
If you'd like to explore other charging options or needed other help, please contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
- Cons mentioned:Charging speed
I hope I Can Return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to charge, I do not want it! I am hoping it is not too late to report.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Vivi,
Thank you for taking the time to review our Best Buy essentials™ - 2-in-1 15W Wireless Charger Kit with Watch Charger Holder for iPhone, Samsung and More Qi Devices - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
Dud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift. After unpacking and setting up, wouldn’t charge phone.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, BigMitch! We’re sorry to hear the wireless charger didn’t perform out of the box. We know how disappointing that can be and appreciate you taking the time to share your experience. Tine | Best Buy Essentials Support
Great charger!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, no issues at all, it even charges a smart watch as well.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for taking the time to leave a review! We are happy to hear that the Best Buy essentials 2-in-1 Wireless Charger Kit is working great for you without any issues. It's awesome to hear that it can even charge your smart watch as well. We appreciate your feedback and hope you continue to enjoy your charger! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for hotel's and just for at home if you need a cheap or reliable wireless charger
I would recommend this to a friendBackup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great charger!! Especially when your charger port is not working
I would recommend this to a friend2 in 1 charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Charges apple watch and iphone at same time!
I would recommend this to a friendcheap and best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheaper in price . a bit compromise on quality. overall recommendable
I would recommend this to a friend- Cons mentioned:Watch charger
No charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with watch charger it is just a holder
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi, thanks for your review. Sorry that the product did not include watch charger. We will add sticker on package box in future to remind user "Watch Charger Not Included".
Wireless Charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as describedand came on time also easy to use.
I would recommend this to a friendReliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it supposed to do. Its reliable and well built.
I would recommend this to a friendNot worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy. Not worth it. Flimsy and not well made. Look at something else.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We appreciate your feedback, WinfieldB. We're sorry to hear that you've had a negative experience with our Best Buy essentials™ 2-in-1 15W Wireless Charger Kit. Your feedback is valuable to us as we strive to improve our products. We encourage you to reach out to our Best Buy essentials customer support team (1-866-597-8427). They can assist you with any issues you're experiencing. We take your concerns seriously and will use your feedback to improve the quality and durability of our future products. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285