Customer Ratings & Reviews
- Model:
- BE-MQ215W24
- SKU:
- 6552820
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers value the 2-in-1 wireless charger for its overall performance, portability, sleek design, and reasonable price. However, many customers have expressed concerns regarding its slow charging speed, the absence of a watch charger, compatibility issues, and the heat generated during operation.
This summary was generated by AI based on customer reviews.
2 in 1, or maybe just 1 in 1.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok product, but it didn't make it very clear that you needed to provide your own watch charger. It was also a bit difficult to fit all of the wires into the bottom part.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Cbrds,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - 2-in-1 15W Wireless Charger Kit with Watch Charger Holder for iPhone, Samsung and More Qi Devices - White (BE-MQ215W24). I am sorry to read that you are experiencing difficulties. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Shai | Best Buy Essentials Support
https://www.bestbuy.com/bestbuyessentials
Bad performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so bad. It never worked when I got it. But BestBuy has a good return service.
No, I would not recommend this to a friendDefinitely conpleted my setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i needed to complete the device everyone should include this purchase
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Teddy,
Thank you for your fantastic review! We're delighted to hear that the Best Buy essentials™ 2-in-1 Wireless Charger Kit was just what you needed to complete your setup. It's great to know that our product has made a positive impact on your device experience. We appreciate your recommendation and hope it continues to serve you well. If you have any questions or need further assistance, feel free to reach out. -Ed | Best Buy Essentials Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Charging speed
Did not work for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. I plugged it and connected my watch charger to it but neither did my samsung watch or s24 ultra were able to charge wireless.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Edgar23cb,
Thank you for taking the time to review our Wireless Charger, I understand how exciting a new purchase can be when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your device, we'll be more than happy to provide any needed assistance.
BestBuy Essential Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
iPhone magnetic charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rubbish! Trash! I just wasted my money. I wouldn’t recommend it to anyone
No, I would not recommend this to a friendNot good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good recommend not to buy, simply not worth it.
No, I would not recommend this to a friend- Cons mentioned:Watch charger
No Apple Watch charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t be fooled. You still have to purchase the Apple Watch charger.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AlysonH! Thank you for your feedback on Best Buy essentials™ - 2-in-1 15W Wireless Charger Kit with Watch Charger Holder for iPhone, Samsung and More Qi Devices - White. We understand how frustrating it can be to find out that the product doesn't include the Watch charger. However, please note that this product serves only as a holder for the watch charger, as indicated in its name. For assistance, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
- Cons mentioned:Watch charger
Could be improved
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch charging component would not stay put. The charging base also did not work on my Samsung Galaxy Flip 5
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JohnS! I'm sorry to hear about the issues you experienced with your Best Buy essentials™ 2-in-1 15W Wireless Charger Kit. It must have been frustrating for the watch charging component to not stay put and for the charging base to not work with your Samsung Galaxy Flip 5. Please know that this is an isolated issue, and we will take your feedback into account to ensure that future designs of the device will be improved.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
- Cons mentioned:Heat dissipation
Made phone hot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This made my phone get insanely hot. I bought this two days after buying the phone. Haven’t had any issues since returning it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JamesC,
Thank you for writing a review about our 2-in-1 15W Wireless Charger Kit with Watch Charger Holder for iPhone, Samsung and More Qi Devices - White. We know how frustrating it is that it makes your phone hot. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good magnetic pull.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly satisfied with magnetic suction pull that keeps my iphone and apple watch continue to be charged. A good buy.
I would recommend this to a friend- Cons mentioned:Watch charger
Misleading
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will not charge you watch. You'll need additional watch charger
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Murkee! I apologize for the inconvenience you’ve encountered with the Best Buy essentials™ 2-in-1 15W Wireless Charger Kit with Watch Charger Holder in White. It’s disheartening to hear that the charger isn’t compatible with your watch, and I understand how frustrating this must be.
This is an isolated issue, and we appreciate your feedback. To address this, I recommend taking advantage of our return and exchange policy within the next 15 days. You can return the charger kit and explore alternative options or receive a replacement. Our goal is to ensure your satisfaction, and we value your patience and understanding.
If you have any further concerns, please don’t hesitate to reach out to our customer service team. Thank you for choosing Best Buy, and we look forward to resolving this for you!
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
- Cons mentioned:Charging speed
Bad Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 14 days and i just passed returned date by 2 days :(.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience. I’m sorry to hear that your product stopped working after just 14 days, and that you missed the return date by only 2 days. This must be very frustrating. I recommend reaching out to the retailer’s customer support to explain your situation. We appreciate your feedback and apologize for the inconvenience. Your experience helps us improve our products and services. Keith | Best Buy Essentials Support
Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a well made material. Hard to use. I would not recommend this product.
No, I would not recommend this to a friend- Cons mentioned:Watch charger
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i needed did not have the watch charger with it
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback, and I’m sorry to hear that our 2-in-1 15W Wireless Charger Kit didn’t meet your expectations. It sounds like the absence of the watch charger was a significant issue for you, and I apologize for any inconvenience this caused.
We aim to provide clear product descriptions to avoid such situations, but it seems we fell short this time. Please reach out to our Best Buy essentials customer support team (1-866-597-8427) so we can assist you further and find a solution that better suits your needs. Your satisfaction is important to us, and we appreciate your patience.
Thank you for bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work at all. Could not get it to even come on?
No, I would not recommend this to a friendWorks very well!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device works exactly to the specifications. Make sure to use a 18w charger to speed up the wireless charging speed.
I would recommend this to a friend- Cons mentioned:Charging speed
Didn't work well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't charger properly. A hassle to use. I should have returned it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We’re disappointed to hear about your negative experience, MOK68. We’ll investigate and take corrective measures. - Carl | Best Buy Essentials Products
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work, i have to return it,or best buy gigs squad fix it.
No, I would not recommend this to a friendTom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Great value! I tried several other chargers and this one was the best for both my watch and phone.
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One week and stop work. No recomende it so cheap..
No, I would not recommend this to a friend