Customer Ratings & Reviews
- Model:
- BE-MQ215W24
- SKU:
- 6552820
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers value the 2-in-1 wireless charger for its overall performance, portability, sleek design, and reasonable price. However, many customers have expressed concerns regarding its slow charging speed, the absence of a watch charger, compatibility issues, and the heat generated during operation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Charging speed
I hope I Can Return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to charge, I do not want it! I am hoping it is not too late to report.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Vivi,
Thank you for taking the time to review our Best Buy essentials™ - 2-in-1 15W Wireless Charger Kit with Watch Charger Holder for iPhone, Samsung and More Qi Devices - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
- Cons mentioned:Compatibility
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended for samsung phones are watches....
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re sorry to hear that the charger kit didn’t meet your expectations for Samsung devices. Your input is valuable, and we’ll use it to improve our products. If you need assistance or have any questions, please reach out to our Best Buy essentials customer service team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Compatibility
Fossil smart watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger did not work with 5th generation Fossil smart watch.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for any inconvenience this may have caused. Our chargers are designed to be compatible with a wide range of devices, but it appears that there may be a compatibility issue with the 5th generation Fossil smart watch. We appreciate your feedback and will take this into consideration for future product developments. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
Not a good charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good charger as I thought just wanted to give it the benefit of the thought. Don’t waste your money buying this item
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, MariaG, for your honest feedback on the Best Buy Essentials 2-in-1 15W Wireless Charger Kit. We're sorry to hear it didn’t live up to your expectations. Your input is important to us and helps guide improvements in our product offerings. Tine | Best Buy Essentials Support
Good Idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice price but a piece of junk. I should have never purchased. I donated a branded-new item to the local mission; maybe someone can use it.
No, I would not recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for hotel's and just for at home if you need a cheap or reliable wireless charger
I would recommend this to a friendJunk !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No Good. Stopped working after 1 month. Save your $$.
No, I would not recommend this to a friendGreat charger!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, no issues at all, it even charges a smart watch as well.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for taking the time to leave a review! We are happy to hear that the Best Buy essentials 2-in-1 Wireless Charger Kit is working great for you without any issues. It's awesome to hear that it can even charge your smart watch as well. We appreciate your feedback and hope you continue to enjoy your charger! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Watch Charger not for Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch charger only works for Apple and not Samsung watches. No where on the outside of the box does it tell you this. You have to read the instructions inside to find this out.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, JT2019. I understand your frustration about the watch charger only working for Apple Watches, especially since it wasn't clearly stated on the box.
If you'd like to explore other charging options or needed other help, please contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Backup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great charger!! Especially when your charger port is not working
I would recommend this to a friend- Cons mentioned:Watch charger
No charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with watch charger it is just a holder
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi, thanks for your review. Sorry that the product did not include watch charger. We will add sticker on package box in future to remind user "Watch Charger Not Included".
2 in 1 charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Charges apple watch and iphone at same time!
I would recommend this to a friendcheap and best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheaper in price . a bit compromise on quality. overall recommendable
I would recommend this to a friendDud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift. After unpacking and setting up, wouldn’t charge phone.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, BigMitch! We’re sorry to hear the wireless charger didn’t perform out of the box. We know how disappointing that can be and appreciate you taking the time to share your experience. Tine | Best Buy Essentials Support
Wireless Charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as describedand came on time also easy to use.
I would recommend this to a friendReliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it supposed to do. Its reliable and well built.
I would recommend this to a friendNot worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy. Not worth it. Flimsy and not well made. Look at something else.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We appreciate your feedback, WinfieldB. We're sorry to hear that you've had a negative experience with our Best Buy essentials™ 2-in-1 15W Wireless Charger Kit. Your feedback is valuable to us as we strive to improve our products. We encourage you to reach out to our Best Buy essentials customer support team (1-866-597-8427). They can assist you with any issues you're experiencing. We take your concerns seriously and will use your feedback to improve the quality and durability of our future products. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not at all but I was asking for the person that talked me into the purchase was extremely rude and to think he was a manager
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi LarryS! I am truly sorry to hear about the rude behavior you experienced when purchasing the Best Buy essentials™ Wireless Charger Kit. It is disappointing to hear that the person who convinced you to make the purchase was not respectful in their interactions. Please know that this is an isolated issue, and we will make sure to address it internally to ensure better customer service experiences in the future. Thank you for bringing this to our attention. JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch holder for galaxy 4 watch was like throwing a hotdog down a hallway. The fit was too loose. Then the main charger didnt even work.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 2-in-1 15W Wireless Charger Kit with Watch Charger Holder for iPhone, Samsung and More Qi Devices - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Delivery issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t get charger it was wrong deliver by USPS and I asked for refund and waiting for refund
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RahulJ! I am truly sorry to hear about the inconvenience you experienced with the delivery of the Best Buy essentials™ - 2-in-1 15W Wireless Charger Kit. It must be frustrating not to receive the correct item and to have to wait for a refund. This is definitely an isolated issue, and we appreciate you bringing it to our attention so we can improve our service in the future.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820