Customer Ratings & Reviews
- Model:
- BE-MQ210W24
- |
- SKU:
- 6552819
Customer reviews
Rating 3.7 out of 5 stars with 255 reviews
(255 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 2-in-1 Magnetic Wireless Charging Pad as a convenient and portable solution for charging iPhones, Qi-compatible devices, and Apple Watches, with users appreciating its compact size and space-saving design. However, some customers have reported slower charging speeds and compatibility issues. Additionally, a few users noted that the phone magnet can heat up quickly, and the product does not include a watch charger. Despite these drawbacks, the product generally performs as expected with only one cable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Wireless charging product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good product. It’s efficient and charges all my small apple products perfectly!!
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger is very practical to use. Acquire it as soon as possible.
I would recommend this to a friendRated 5 out of 5 stars
Nice Stocking Stuffer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a stocking stuffer for my son to to use at work to easily charge his devices.
I would recommend this to a friendRated 5 out of 5 stars
Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for my iPhone 15, wish it was a stand tho.
I would recommend this to a friendRated 1 out of 5 stars
It stopped working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone charger works like ut should. However the Apple Watch charger gave up. I tried 2 different apple watch chargers. They woukd work alone plugged into the wall. But not in this charger.
No, I would not recommend this to a friend- Cons mentioned:Charging speed
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ii was very disappointed with this item. It would not charge my iPhone but it did charge my Apple Watch.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear about your experience with our product. It's disappointing to learn that it did not meet your expectations regarding iPhone charging, despite successfully charging your Apple Watch. We understand the frustration this may have caused, and we apologize for any inconvenience. Your feedback is valuable to us, and we will investigate this matter further to ensure product performance aligns with our standards. In the meantime, if you require assistance or have any further concerns, please don't hesitate to contact our customer support team for prompt assistance. Keith | Bestbuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-magnetic-wireless-charging-pad-for-iphone-qi-compatible-devices-and-apple-watch-charger-holder-white-white/6552819.p?skuId=6552819
Rated 5 out of 5 stars
Must have for iphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little product if you own apple products. Works as advertised.
I would recommend this to a friendRated 1 out of 5 stars
crappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.crappy crappy crappy crappy crappy crappy crappy crappy
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for Travel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for the money, especially if you travel.
I would recommend this to a friendRated 1 out of 5 stars
Wish I skipped it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for travel and didn’t realize that it doesn’t replace cords, it provides a structure to hold them. Not what I was looking for. Kind of flimsy too.
No, I would not recommend this to a friendRated 5 out of 5 stars
Charger dock’s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, so convenient and keeps things together
I would recommend this to a friendRated 1 out of 5 stars
Literally Garbage Worst Insignia product ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia isn’t know for its quality, but this is the Worst Insignia product ever designed and the worst product I’ve ever purchased from Best Buy. I tried to return the unused item but was outside the return window. Quality was so bad, I couldn’t even give them away. So I threw the unused items in the trash.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with the Insignia product you purchased. We strive to provide quality items, and it’s disappointing to learn that we fell short in this case. We understand how frustrating it can be to feel stuck with a product that doesn’t meet your expectations, especially when you encountered difficulties with the return policy. Your comments are valuable to us, and we will use your input to improve our product offerings and customer experiences in the future. If you have any further questions or concerns, please don’t hesitate to reach out to our customer service team. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-magnetic-wireless-charging-pad-for-iphone-qi-compatible-devices-and-apple-watch-charger-holder-white/6552819.p?skuId=6552819
Rated 5 out of 5 stars
Charging at the right price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for… at a reasonable price!
I would recommend this to a friend- Cons mentioned:Charging speed
Rated 1 out of 5 stars
Not worth buying
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the item tested thr item and dors npt charge.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi ZepolT! I'm sorry to hear that the Best Buy essentials™ - 2-in-1 Magnetic Wireless Charging Pad for iPhone & Qi Compatible devices and Apple Watch charger holder - White is not charging properly for you. It must be frustrating to have received a faulty item. Please know that this is an isolated issue and you have the option to return and exchange the product within 15 days. Thank you for bringing this to our attention.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-magnetic-wireless-charging-pad-for-iphone-qi-compatible-devices-and-apple-watch-charger-holder-white-white/6552819.p?skuId=6552819
- Cons mentioned:Charging speed
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very slow charger , I am not happy with this purchase.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Seems good but didn’t know how to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t figure out how to use this and no instructions were included so I returned.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Bj07095! I'm truly sorry to hear about your experience with the 2-in-1 Magnetic Wireless Charging Pad. It must have been frustrating to not receive instructions on how to use the product, causing you to return it. We understand how important it is to have clear guidance when setting up new technology. You can always count on Geek Squad's assistance for any technical issues, simply reach out to us for support. Additionally, our Solution Central section in the store is also available to provide help and guidance with using our products. We apologize for any inconvenience this has caused and appreciate your feedback.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-magnetic-wireless-charging-pad-for-iphone-qi-compatible-devices-and-apple-watch-charger-holder-white-white/6552819.p?skuId=6552819
Rated 1 out of 5 stars
Wrong product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on a trip and forgot my Apple Watch charger at home. I went to Best Buy and asked for a new charger and they didn’t have any so the guy sold me this product telling me that it would work. After several hours I got back to the hotel room only to find out that this is not a watch charger at all, it’s a device to hold a watch charger.
No, I would not recommend this to a friend- Cons mentioned:Charging speed
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t charge . Wasn’t able to use it on my trip.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi Mellyb! I'm truly sorry to hear that the Best Buy essentials™ 2-in-1 Magnetic Wireless Charging Pad did not charge and caused inconvenience on your trip. We understand how frustrating this must have been for you. Please know that this is an isolated issue, and we are committed to improving the design of our devices to prevent this from happening in the future.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-magnetic-wireless-charging-pad-for-iphone-qi-compatible-devices-and-apple-watch-charger-holder-white-white/6552819.p?skuId=6552819
Rated 1 out of 5 stars
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst thing was driving 40 minutes for something that doesn't work
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, KebentzS. We're sorry the charging pad didn’t meet expectations after your effort to pick it up. Your feedback is important, and we’re committed to providing better clarity and reliability going forward. Tine | Best Buy Essentials Support
Rated 1 out of 5 stars
complex setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good idea, just a little complex to set up. It also does not come with a watch charger, so you have to have the right size.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted ."Thanks for your feedback on the Best Buy essentials™ - 2-in-1 Magnetic Wireless Charging Pad, Cjperk88. We understand that setting it up might have been a bit more complex than expected.
We also want to clarify that the charging pad itself does not include a watch charger. You'll need to use your existing Apple Watch charger with the included holder.
If you're still having trouble setting up the charging pad or have any other questions, please don't hesitate to contact our Best Buy essentials customer support team (1-866-597-8427) for assistance. - Mae | BestBuy Essential Support

















