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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 240 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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70%would recommend to a friend

Customers are saying

Customers are positive about the portability, magnetic charging, price, and convenience of the 2-in-1 Magnetic Wireless Charging Pad. They appreciate its compact size, strong magnetic hold, and affordability. However, customers are negative about the watch charger, slow charging, compatibility issues, design, and instances where the product did not work as expected. Some customers were disappointed that the watch charger was not included and that the charging speed was slower than desired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 240 reviews
  • Rated 2 out of 5 stars

    Seems good but didn’t know how to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t figure out how to use this and no instructions were included so I returned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t charge . Wasn’t able to use it on my trip.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on a trip and forgot my Apple Watch charger at home. I went to Best Buy and asked for a new charger and they didn’t have any so the guy sold me this product telling me that it would work. After several hours I got back to the hotel room only to find out that this is not a watch charger at all, it’s a device to hold a watch charger.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very slow charger , I am not happy with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    complex setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good idea, just a little complex to set up. It also does not come with a watch charger, so you have to have the right size.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      "Thanks for your feedback on the Best Buy essentials™ - 2-in-1 Magnetic Wireless Charging Pad, Cjperk88. We understand that setting it up might have been a bit more complex than expected.

      We also want to clarify that the charging pad itself does not include a watch charger. You'll need to use your existing Apple Watch charger with the included holder.

      If you're still having trouble setting up the charging pad or have any other questions, please don't hesitate to contact our Best Buy essentials customer support team (1-866-597-8427) for assistance. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Very Cheap Feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very cheap material. You feel it when you touch it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs all the wires so does not save anything on space. Not a good design

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review. We understand your frustration with the Best Buy essentials™ 2-in-1 Magnetic Wireless Charging Pad not saving space as you anticipated due to the need for multiple wires. We appreciate your feedback on the design and will take it into consideration for future product improvements. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not worth it if all parts aren’t in the box!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because only 1 of 3 included parts were in the box and it was not an opened box purchase.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback, Kirker. We understand your frustration with receiving an incomplete Best Buy essentials™ - 2-in-1 Magnetic Wireless Charging Pad. We apologize for the inconvenience. If you have any other questions or need further assistance, feel free to ask our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Deceptive description - only one charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What part of this is a 2 in 1 charger? 2 implies that there are two chargers. THERE ARE NOT 2 CHARGERS. There is one charger for your phone only. There is no charger for the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iwatch charger do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk , does not work. Do not buy! Nothing more to say.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, BIgkahuna, for your feedback. We're sorry to hear that our Best Buy essentials™ 2-in-1 Magnetic Wireless Charging Pad did not meet your expectations. We take customer satisfaction seriously and would like to understand more about the issues you encountered. Please reach out to our customer service team so we can assist you further and address your concerns. We appreciate your feedback and hope to resolve this for you. Patricia | Best Buy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    James

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work, return to the store and on top of that certificate used to purchase got lost , haven't got back

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. We're sorry to hear that the charging pad didn't work for you and that you had issues with your purchase certificate. We understand how frustrating this can be.

      Your comments are valuable and if you need any assistance or have further concerns, please reach out to our Best Buy essentials customer service team (1-866-597-8427). We’re here to help! - Emman | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    useless, high price, low benefit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the quality. I thought the charger came with it, but it didn't. I do not recommend

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi,
      Thanks for your review.

      Sorry that Apple Watch Charger is not included. We will add a sticker "Apple Watch Charger Not Included" on gift box to remind user for future products. BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    What did i just buy?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS JUST THE CASE…i didnt fully read the box but was under the assumption the itwm was the CHARGER..box was not very clear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It won’t charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the item since it didn’t work. Don’t waste your money on this one.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We apologize for the inconvenience you experienced with our 2-in-1 Magnetic Wireless Charging Pad. Your feedback is important to us, and we will share this with our team to ensure better product quality. If you have any further questions or concerns, please feel free to reach out to us. Thank you for bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not care for this product. Poorly designed quality of construction was poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defect product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality, it didn't work, I don't recommend it at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charger included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No charger included. Just a holder for the wires..

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello pocoyoy21,

      Thank you for the feedback. We do apologize if the charger is not included. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Renee,
      Best Buy essentials Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Magnetic strength, Portability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Does Not Include Watch Charging Puck...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so I was thinking this was a "completed" Best Buy Essentials Magnetic Wireless Charger Travel Kit with Apple Watch Charger, you know, ready to use out of the box. But it isn't, at least as far as the Apple Watch goes. I really like the concept of an Apple watch/iPhone travel charger. It's a bit of a nuisance to remember to drag all the cables along with you whenever you are going to be away from home for any length of time. And then of course to remember to make sure you unplug and repack them from the hotel power before checking out. So, like I said, this sounded like a great product. The biggest issue I see with it is that the charging device does not come ready to charge an Apple watch in that the watch charger does not include the charging puck...just the charging puck holder. And if you are like I am sometimes, you will grab an item thinking you have everything you need just to get home and find out that you need something else and have to make another trip back to the store. Yes, after reading the box it does say “Magnetic Wireless Charger Travel Kit with Apple Watch Charger HOLDER,” but still, I think it would be a lot better to maybe raise the price a few bucks and include everything you need to use it out of the box. So other than that, is this a good travel charging kit? I have to say yes, it is. I like the overall design, its compact nature, and its ability to be easily and conveniently stored in the smallest of nooks and crannies you will find in your travel gear. The silicone clasp used to keep the unit closed is a bit tricky to slide on, but once it is secured, it holds the unit closed. The magnetic charger clicks firmly into place on my iPhone, so there is no guessing about whether it is connected or not. The one thing I noticed (that the literature stated) was that I never saw the LED light come on for three seconds. I tried this several times, and nothing ever happened. Not a big deal, but I guess we get programmed to believe we need to see some sort of light to confirm a device is connected. A quick glance at my iPhone screen indicated that it was, indeed, charging. Now, winding the cord…for me it was a bit more frustrating than it probably should have been, but I had to wind and rewind several times before I just settled for the best I was going to get. I would think it needs to be “hidden” while traveling, but I simply was unable to get it wound so that the end of the cable was stowed away inside the case. Bottom Line: YES, I do recommend the Best Buy Essentials Magnetic Wireless Charger Travel Kit with Apple Watch Charger to anyone looking for a good, all-around travel charger. It performs almost flawlessly, it’s relatively inexpensive, appears moderately durable, and is easily stowable. I know I made a big deal out of the watch charger, but I have to admit that nowhere does Best Buy evenly remotely infer that the kit comes with the watch puck charger, so that is my fault. I still think it should, however.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Heat dissipation
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Convenient way to charge phone and watch on trips!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this 1 day too late, I had ordered this for 2 trips, didn't get it in time for first trip, but at least I'll have it for my longer trip. Why is it important? Because it's 1 cable and 1 power brick! On my first trip, I had to plug in both the cable for my watch charger into a USB-C power brick, then I had to plug in a lightning cable in a USB-A power brick, to charge my Iphone. It's very annoying to have to bring 2 power bricks with you, it's just extra things you can lose! You only need 1 USB-C power for the 2 in 1 Magnetic Charging Travel Kit. You plug in the phone charger inside the device itself (with room to wrap the cord around it) and then you use the USB-C cord included with the travel kit - to plug into a USB-C power brick. Just 1 brick! Both watch and iphone will charge at the same time when it's folded out, and then you can simply fold it in and place it in your travel bag. Super convenient. Pros: Cheap! only requires 1 power brick very small and can fit easily in your pocket or luggage Can prop watch at an angle so you can see the display Has space to wrap watch cord around Cons: Feels a bit cheap The phone magnet heats up pretty quickly - in comparison to my current stand

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The most practical charging device!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-in-1 magnetic charging travel kit has proven to be incredibly practical in my day to day life. I have always been annoyed with how many wires I have charging all my devices and this product helps clean up my space because I can charge both my Apple Watch and iPhone at the same time! It’s incredibly light weight and folds very easily so I have already been able to take it on trips to charge my devices. My other family member owns an android watch that also uses a similar charger as the Apple Watch, and that one fits in this magnetic charging travel kit perfectly! It charges iPhones 12, 13, and 14 with up to 7.5W. The packaging includes the 2-in-1 magnetic wireless charger, USB-C to USB-C cable, USB male to USB-C female adapter, and the quick setup guide. The Apple Watch charging cable is suppose to connect to the adapter by wrapping around the cable holder, and it does so perfectly without any extra part of the cable showing from the sides which can be inconvenient at times so it’s safe to say this a well thought out design for people who travel. I have already switched out my old chargers and wires for this more practical one and it has become a necessity when traveling!

    I would recommend this to a friend