Customer Ratings & Reviews
- Model:
- BE-MQ210W24
- SKU:
- 6552819
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 2-in-1 Magnetic Wireless Charging Pad as a convenient and portable solution for charging iPhones, Qi-compatible devices, and Apple Watches, with users appreciating its compact size and space-saving design. However, some customers have reported slower charging speeds and compatibility issues. Additionally, a few users noted that the phone magnet can heat up quickly, and the product does not include a watch charger. Despite these drawbacks, the product generally performs as expected with only one cable.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Charging speed
Don’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very slow charger , I am not happy with this purchase.
No, I would not recommend this to a friend Wrong product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on a trip and forgot my Apple Watch charger at home. I went to Best Buy and asked for a new charger and they didn’t have any so the guy sold me this product telling me that it would work. After several hours I got back to the hotel room only to find out that this is not a watch charger at all, it’s a device to hold a watch charger.
No, I would not recommend this to a friendSeems good but didn’t know how to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t figure out how to use this and no instructions were included so I returned.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Bj07095! I'm truly sorry to hear about your experience with the 2-in-1 Magnetic Wireless Charging Pad. It must have been frustrating to not receive instructions on how to use the product, causing you to return it. We understand how important it is to have clear guidance when setting up new technology. You can always count on Geek Squad's assistance for any technical issues, simply reach out to us for support. Additionally, our Solution Central section in the store is also available to provide help and guidance with using our products. We apologize for any inconvenience this has caused and appreciate your feedback.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-magnetic-wireless-charging-pad-for-iphone-qi-compatible-devices-and-apple-watch-charger-holder-white-white/6552819.p?skuId=6552819
- Cons mentioned:Charging speed
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t charge . Wasn’t able to use it on my trip.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi Mellyb! I'm truly sorry to hear that the Best Buy essentials™ 2-in-1 Magnetic Wireless Charging Pad did not charge and caused inconvenience on your trip. We understand how frustrating this must have been for you. Please know that this is an isolated issue, and we are committed to improving the design of our devices to prevent this from happening in the future.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-magnetic-wireless-charging-pad-for-iphone-qi-compatible-devices-and-apple-watch-charger-holder-white-white/6552819.p?skuId=6552819
crappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.crappy crappy crappy crappy crappy crappy crappy crappy
No, I would not recommend this to a friendTrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst thing was driving 40 minutes for something that doesn't work
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, KebentzS. We're sorry the charging pad didn’t meet expectations after your effort to pick it up. Your feedback is important, and we’re committed to providing better clarity and reliability going forward. Tine | Best Buy Essentials Support
complex setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good idea, just a little complex to set up. It also does not come with a watch charger, so you have to have the right size.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted ."Thanks for your feedback on the Best Buy essentials™ - 2-in-1 Magnetic Wireless Charging Pad, Cjperk88. We understand that setting it up might have been a bit more complex than expected.
We also want to clarify that the charging pad itself does not include a watch charger. You'll need to use your existing Apple Watch charger with the included holder.
If you're still having trouble setting up the charging pad or have any other questions, please don't hesitate to contact our Best Buy essentials customer support team (1-866-597-8427) for assistance. - Mae | BestBuy Essential Support
Deceptive description - only one charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What part of this is a 2 in 1 charger? 2 implies that there are two chargers. THERE ARE NOT 2 CHARGERS. There is one charger for your phone only. There is no charger for the phone.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We apologize for any confusion regarding the 2 in 1 charger. We understand that the term "2 in 1" may imply that there are two chargers included. However, in this case, it means that the charger is compatible with two different types of devices. We appreciate your feedback and will take it into consideration for future product descriptions. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-magnetic-wireless-charging-pad-for-iphone-qi-compatible-devices-and-apple-watch-charger-holder-white/6552819.p?skuId=6552819
Not worth it if all parts aren’t in the box!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because only 1 of 3 included parts were in the box and it was not an opened box purchase.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback, Kirker. We understand your frustration with receiving an incomplete Best Buy essentials™ - 2-in-1 Magnetic Wireless Charging Pad. We apologize for the inconvenience. If you have any other questions or need further assistance, feel free to ask our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Very Cheap Feeling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very cheap material. You feel it when you touch it.
No, I would not recommend this to a friendNot a good design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It needs all the wires so does not save anything on space. Not a good design
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your review. We understand your frustration with the Best Buy essentials™ 2-in-1 Magnetic Wireless Charging Pad not saving space as you anticipated due to the need for multiple wires. We appreciate your feedback on the design and will take it into consideration for future product improvements. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
iwatch charger do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk , does not work. Do not buy! Nothing more to say.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, BIgkahuna, for your feedback. We're sorry to hear that our Best Buy essentials™ 2-in-1 Magnetic Wireless Charging Pad did not meet your expectations. We take customer satisfaction seriously and would like to understand more about the issues you encountered. Please reach out to our customer service team so we can assist you further and address your concerns. We appreciate your feedback and hope to resolve this for you. Patricia | Best Buy Essential Support
James
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work, return to the store and on top of that certificate used to purchase got lost , haven't got back
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We're sorry to hear that the charging pad didn't work for you and that you had issues with your purchase certificate. We understand how frustrating this can be.
Your comments are valuable and if you need any assistance or have further concerns, please reach out to our Best Buy essentials customer service team (1-866-597-8427). We’re here to help! - Emman | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
useless, high price, low benefit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the quality. I thought the charger came with it, but it didn't. I do not recommend
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi,
Thanks for your review.
Sorry that Apple Watch Charger is not included. We will add a sticker "Apple Watch Charger Not Included" on gift box to remind user for future products.
What did i just buy?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ITS JUST THE CASE…i didnt fully read the box but was under the assumption the itwm was the CHARGER..box was not very clear
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We are sorry to hear about your experience; this is not the level of service we strive to provide. We are constantly looking at ways to improve our service. We would like to understand your experience better. Keith | Best Buy Essentials https://www.bestbuy.com/site/best-buy-essentials-2-in-1-magnetic-wireless-charging-pad-for-iphone-qi-compatible-devices-and-apple-watch-charger-holder-white-white/6552819.p?skuId=6552819
It won’t charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the item since it didn’t work. Don’t waste your money on this one.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for the inconvenience you experienced with our 2-in-1 Magnetic Wireless Charging Pad. Your feedback is important to us, and we will share this with our team to ensure better product quality. If you have any further questions or concerns, please feel free to reach out to us. Thank you for bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not care for this product. Poorly designed quality of construction was poor.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Ragenator, we are sorry to hear that you did not have a good experience with our 2-in-1 Magnetic Wireless Charging Pad. We value your feedback and will take it into consideration as we continue to improve our products. If you would like to discuss your concerns further, please feel free to reach out to our customer service team for assistance. Thank you for bringing this to our attention. Gly | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-2-in-1-magnetic-wireless-charging-pad-for-iphone-qi-compatible-devices-and-apple-watch-charger-holder-white-white/6552819.p?skuId=6552819
defect product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality, it didn't work, I don't recommend it at all
No, I would not recommend this to a friendNo charger included
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No charger included. Just a holder for the wires..
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello pocoyoy21,
Thank you for the feedback. We do apologize if the charger is not included. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Best Buy essentials Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Magnetic strength, Portability
Does Not Include Watch Charging Puck...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, so I was thinking this was a "completed" Best Buy Essentials Magnetic Wireless Charger Travel Kit with Apple Watch Charger, you know, ready to use out of the box. But it isn't, at least as far as the Apple Watch goes. I really like the concept of an Apple watch/iPhone travel charger. It's a bit of a nuisance to remember to drag all the cables along with you whenever you are going to be away from home for any length of time. And then of course to remember to make sure you unplug and repack them from the hotel power before checking out. So, like I said, this sounded like a great product. The biggest issue I see with it is that the charging device does not come ready to charge an Apple watch in that the watch charger does not include the charging puck...just the charging puck holder. And if you are like I am sometimes, you will grab an item thinking you have everything you need just to get home and find out that you need something else and have to make another trip back to the store. Yes, after reading the box it does say “Magnetic Wireless Charger Travel Kit with Apple Watch Charger HOLDER,” but still, I think it would be a lot better to maybe raise the price a few bucks and include everything you need to use it out of the box. So other than that, is this a good travel charging kit? I have to say yes, it is. I like the overall design, its compact nature, and its ability to be easily and conveniently stored in the smallest of nooks and crannies you will find in your travel gear. The silicone clasp used to keep the unit closed is a bit tricky to slide on, but once it is secured, it holds the unit closed. The magnetic charger clicks firmly into place on my iPhone, so there is no guessing about whether it is connected or not. The one thing I noticed (that the literature stated) was that I never saw the LED light come on for three seconds. I tried this several times, and nothing ever happened. Not a big deal, but I guess we get programmed to believe we need to see some sort of light to confirm a device is connected. A quick glance at my iPhone screen indicated that it was, indeed, charging. Now, winding the cord…for me it was a bit more frustrating than it probably should have been, but I had to wind and rewind several times before I just settled for the best I was going to get. I would think it needs to be “hidden” while traveling, but I simply was unable to get it wound so that the end of the cable was stowed away inside the case. Bottom Line: YES, I do recommend the Best Buy Essentials Magnetic Wireless Charger Travel Kit with Apple Watch Charger to anyone looking for a good, all-around travel charger. It performs almost flawlessly, it’s relatively inexpensive, appears moderately durable, and is easily stowable. I know I made a big deal out of the watch charger, but I have to admit that nowhere does Best Buy evenly remotely infer that the kit comes with the watch puck charger, so that is my fault. I still think it should, however.
I would recommend this to a friend