Customer Ratings & Reviews
- Model:
- BE-MQ210W24
- |
- SKU:
- 6552819
Customer reviews
Rating 3.7 out of 5 stars with 255 reviews
(255 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 2-in-1 Magnetic Wireless Charging Pad as a convenient and portable solution for charging iPhones, Qi-compatible devices, and Apple Watches, with users appreciating its compact size and space-saving design. However, some customers have reported slower charging speeds and compatibility issues. Additionally, a few users noted that the phone magnet can heat up quickly, and the product does not include a watch charger. Despite these drawbacks, the product generally performs as expected with only one cable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Great for Travel!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For years now I have been packing up a ton of different chargers, and it is always super annoying trying to detangle all of those wires when I get to my destination, and then again when I get home. I have finally found relief from this annoying process with the Best Buy Essentials 2 in 1 Wireless Charger! It keeps my Apple Watch Ultra charger nicely contained inside the frame, and then has only one wire going to the wall plug. I use the wireless charging side with zero issues to charge my iPhone 15 Pro Max, as well as my AirPods Pro 2! The small form factor of this device makes it the perfect choice for short or long trips, and I even use it at home on my nightstand so I never have to remove my Apple Watch Ultra charger from it, and then I even have an extra wireless charger right there if I ever need it! I charge my AirPods Pro on it constantly as it is extremely easy and charges them quite quickly! If you travel, or if you just want some more organization in your daily charging routines this thing is awesome!
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 3 out of 5 stars
decent charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to use your own watch charging cable and if you have anything other than apple and it's bigger, it won't fit. That is the only issue so far. I would only recommend it if you have two (apple) chargers or plan on using this one all the time.
I would recommend this to a friend Rated 3 out of 5 stars
Great concept poorly executed.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like my title says, the concept sounds great, and I think they can get this to that. However, at this time poorly executed. First, they do not provide a wall adaptor, and for now, that would have been nice to have. Most of my wall adaptors are for USB-A. The side that charges your watch, you still need your watch charging cord, and need to wrap your watch cord tight or it won't fit to plug into USB-A port. I had to do this a couple times. Lastly, on battery backup pack built in. A couple pros for this though. At least they have a way to plug your watch cord into the device itself so you just have to run the 1 cord. It folds up and does not take a whole lot of room and has room so you can wrap the cord for power around your watch cord. (I would have like to see this on the phone side instead). helps with cable management and keeps your phone and watch close to each other when charging. What I would have liked to see with this in the future, have it so that you do not need your own apple watch cord. Have a built-in battery pack that could charge devices. Provide a wall charger and it would be nice to see a pop socket magsafe that could charge without having to remove that. I have a pop socket magsafe attachment that I have to remove to use. For me, 3 stars with those things I listed. It just makes this not really worth it for me to use. I have to take off my magsafe pop socket attachment every time I want to charge my phone. It is easier and more convenient for me to just plug the cord directly into my phone. Same with my watch. Overall, like I mentioned, I feel this could easily be a 4-5 star item if they make some adjustments.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Rated 5 out of 5 stars
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not compatible with Apple Watch and Apple iPhone this is just the holder. I thought it was the whole charger in the holder. Save your money.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, SheriI. We’re sorry to hear the magnetic wireless charging pad didn’t match your expectations. Your feedback is truly appreciated and helps us better communicate product features to ensure the right fit for every customer. Tine | Best Buy Essentials Support
Rated 5 out of 5 stars
Low Cost Travel Charger that does the job well
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This travel charger exceeded my expectations when judged against the price. The mag-safe phone charger works well and recharges my iPhone 13 in a shorter time than expected. It centers the phone nicely to make sure charging works every time even if you place it a bit off-center initially. Remember that it does NOT include the Apple Watch charger puck. You should use the one that comes with the watch or buy another one to put in this travel charger. It is designed for the original Apple Watch puck and aftermarket ones may or may not fit. The watch holder could be improved a bit by allowing the tilt to go past 90 degrees. My Ultra 2 with a silicone band is OK, but when I install a metal band, the weight of the band makes constant contact with the watch a bit of an issue. I can prop up something to carry the weight of the metal band, but if this puck holder was designed to go a bit past 90 degrees, it would solve issues with a metal band. I experimented a bit with how far in to push the Apple Watch puck in the holder and found if I do not push it all the way flush, it works well. A slight design change will make this travel charger a no-brainer. I like the type C connector for the charger and they even include a short cord to connect the travel charger to your wall wart. I use a 30 amp wall wart, but you could likely use a 20 watt one too. One additional nitpick is when you fold it up in the closed position, the silicone tab is hard to engage to keep it closed. If the stud was hard plastic, it would be much easier to latch. Having a phone charger built-in and including the cord from the charger to the wall wart makes this a compelling choice and impossible to beat for the money.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Multi charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appears a little light duty, but seems to be working just fine!
I would recommend this to a friend - Pros mentioned:Magnetic strength
Rated 1 out of 5 stars
Couldn't get it to charge my phone
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I have an iPhone 15 pro max and I couldn't get this 2 n 1 Wireless charger to charge my phone. I used the included usb C to usb C cable with three different charging wall bricks and I could never get this to charge. I gave up after that. If you can get it to work then great. The magnetic connection is good and strong and it holds the phone well. The Apple wall charging side still needs your apple watch charger in order for it to work. That means you still need two wall plugs and two cables. In my opinion they should have designed this as an all in one charger with one plug. Not one that needs two cables and two wall plugs to make it work. That defeats the purpose of being a travel charger in my opinion. The white soft touch of the charger is a nice feeling but it attracts hair and lint from just trying to use it for 5 minutes. This is also pretty flimsy and not well built, although it does have some cable management i feel like that was a last minute thought on the design part. Overall I wouldn't recommend this product for your travel use. There are better options out there.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi,
Thank you for reaching out and sharing your feedback for this product.
Could you please try as below steps?
Step 1: Connect your own Apple Watch charger to this 2-in-1 charger’s USB port (marked with "Output"), if the Apple Watch charger is the version with USB-C plug, please use the attached USB to USB-C adapter to connect between Apple Watch charger and "Output" USB port of this 2-in-1 charger.
Step 2: Using attached USB-C to C cable connect this 2-in-1 10W magnetic wireless charger’s USB-C port to USB-C Charger (e.g. iPhone 20W charger).
Step 3: plug the USB-C Charger to AC outlet. then you can use this 2-in-1 charger to charge your iPhone and Apple Watch at same time.
Rated 3 out of 5 stars
Pointless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The idea that this is a 2-in-1 charger, when you need both the plug and an apple watch charger is comical. It was $20 on sale from $35. Still not sure it's worth it. Better off buying a two-prong fast-charging plug. At least you can look at your phone while it's charging with that.
No, I would not recommend this to a friend- Cons mentioned:Charging speed
Rated 1 out of 5 stars
Barely charges and not portable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clunky and charges at the speed of smell. Also the watch portion charger is really just a mount for the stock cable. Also really clunky just not easy to put around.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Does what it is supposed to do
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works Ok. I'd a little flimsy and I'm not sure how it will hold up traveling in my back pack.
I would recommend this to a friend- Pros mentioned:Design
Rated 1 out of 5 stars
Charger thing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was not what I thought it was I mean I guess it's a little cool I like the way it Folds and you can wrap the cord around it but it is not really described correctly so I'm confused it for something it wasn't and I wasted my gift card on it so that sucks hopefully I get this $400 gift card for this review cuz I could use it now
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I'm so sorry to hear that this product didn't meet your expectations. I understand how frustrating it can be to receive a gift that's not what you thought it was, especially when it's a gift card. I'll make sure to pass along your feedback to our team, and we'll take it into consideration for future product descriptions and marketing. I hope you'll give us the opportunity to make it right and provide you with a better experience. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-2-in-1-magnetic-wireless-charging-pad-for-iphone-qi-compatible-devices-and-apple-watch-charger-holder-white/6552819.p?skuId=6552819
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
rip off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It states 2 in 1 charger kit... you need to have your own cable for the watch which is what I needed.. DON'T BUY if you need to charge a watch.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback on the Best Buy essentials™ - 2-in-1 Magnetic Wireless Charging Pad, MasonS.
We understand your frustration that the charger does not include the necessary cable for the Apple Watch. We appreciate you bringing this to our attention.
We'll share your feedback with the relevant teams to improve product descriptions and ensure customer expectations are accurately reflected. If you have any questions or need further assistance, please don't hesitate to reach out our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
False advertizment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t come with a actual watch charger and it was not like the picture they advertised
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MatthewF,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - 2-in-1 10W Magnetic Wireless Charger Travel Kit with Apple Watch Charger Holder for iPhone, Apple Watch, AirPods - White (BE-MQ210W24). I'm sorry that the product didn't meet your expectations, as Best Buy Essentials always strives for the best customer experience. If you need further assistance, please feel free to contact us via email or call our customer service at 866-597-8427 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Best Buy Essentials Support
https://www.bestbuy.com/bestbuyessentials
Rated 1 out of 5 stars
Wireless charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work, tried multiple plugs and by the time i traveled with it it was past return date.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi Alfredo, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Rated 1 out of 5 stars
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last long. Stopped working in less than a week. Returned
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi user933963,
Thank you for writing a review about our 2-in-1 10W Magnetic Wireless Charger Travel Kit with Apple Watch Charger Holder for iPhone, Apple Watch, AirPods - White. We know how frustrating it is that the wireless charger did not last long. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

















