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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 240 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are positive about the portability, magnetic charging, price, and convenience of the 2-in-1 Magnetic Wireless Charging Pad. They appreciate its compact size, strong magnetic hold, and affordability. However, customers are negative about the watch charger, slow charging, compatibility issues, design, and instances where the product did not work as expected. Some customers were disappointed that the watch charger was not included and that the charging speed was slower than desired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 240 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not for Garmin Forerunner® 955 Solar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife for the holidays specifically for her Garmin Forerunner® 955 Solar which is a Qi Enabled device. Except we attempted multiple ways to try to get the watch to charge on this device - just didn't work at all.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with the Best Buy essentials™ 2-in-1 Magnetic Wireless Charging Pad. We're sorry to hear that it didn't work with your wife's Garmin Forerunner® 955 Solar. While the device is Qi-enabled, it seems there may be compatibility issues with this specific charger. We appreciate your feedback and will look into this further. If you need assistance with a return or finding a suitable alternative, please don't hesitate to reach out to our customer support team. Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Compact greatness

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice for travelers on the run. Two device compact charger!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device. I got it for my daughter birthday and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    phone watch chharger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small lightweight easy to pack. great travel accessory

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for travel on the go charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snaps right into the charger and works as it should!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient Accessory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the convenience and portability it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to set up need to buy a apple watch charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple, yet functional.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple charging base - exactly what we were looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charging Pad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and conviniente magnetic charging pad for Iphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2/1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast charging charger for my cell & watch

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Dead slow charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very very very very very very very very very very slow charging

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Rcoky! Thank you for your feedback. We're sorry to hear that the Best Buy essentials™ 2-in-1 Magnetic Wireless Charging Pad isn't meeting your expectations. A slow charge can be frustrating, and we appreciate you sharing your experience. If you need further assistance, feel free to reach us back |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Communications Mgr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You still have to travel with the cords that you currently use for the items. It’s just one extra item that must be taken with you in order to work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good buy at all. Charges at the speed of 1 percent per hour

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for your feedback. We're sorry to hear that the Best Buy essentials™ 2-in-1 Magnetic Wireless Charging Pad isn't meeting your expectations. A charging speed of 1 percent per hour is definitely frustrating, and we appreciate you sharing your experience. If you needed further assistance, feel free to reach us back. |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this item as a gift for Christmas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected, didn’t think I needed to add my iwatch charger.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Travel charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heated up phone while it was charging. Decided not to continue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Features

    Rated 1 out of 5 stars

    No watch charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the watch charger. But does not include watch charger. They need to make that way more obvious in the product information

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback, David. We understand your disappointment with the missing Apple Watch charger in the Best Buy essentials™ - 2-in-1 Magnetic Wireless Charging Pad. We apologize for any inconvenience caused. If you have any questions or need further assistance, please don't hesitate to reach out our Best Buy Essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Good Idea. Didn't work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless charging pad did not work. I returned this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device charges my iphone and watch as per specified speed.Good purchase overall

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Doesnt work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged in the cables it comes with and tried to put my phone/watch/phone with magsafe case/without and it doesnt work. Its crazy.

    No, I would not recommend this to a friend