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Customer reviews

Rating 4.7 out of 5 stars with 989 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the 20 W USB-C Wall Charger's attractive price and its compatibility with various USB-C devices, particularly iPhones. Many appreciate its ease of use, compact size, and generally good performance. While some users mention the charger becoming warm during fast charging, the majority find it to be a reliable and convenient option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 989 reviews
  • Rated 1 out of 5 stars

    Item doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box looked opened and charger doesn’t work. Plus I ordered in thinking I could get it picked up the same day on Tuesday. And order wasn’t ready til Saturday.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Devrone,

      Thank you for taking the time to review our 20 W USB-C Wall Charger - White, we're very sorry to read you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.

      Best Buy Essentials Support
      Louise
      https://www.bestbuy.com/contact-us BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Best Buy Essentials charger is GARBAGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of garbage. Stopped charging the phone after 2 months and now I can't return it. DO NOT buy this piece of garbage charger.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi RichD,

      We appreciate your feedback. Please know that we are considering your feedback to improve the quality of our product.

      Bestbuy Essentials Support
      Lea
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 of these cell phone block chargers and only one works.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the Wall charger. I am sorry to read about this inconvenience. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger broke though used rarely. See other similar reviews. unfortunately didn't see the reviews earlier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Charger after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on July 2022. Now 9/15/22. This product is no longer works. Also, I don't even use it frequently.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke easily it was attached to the outlet i got it and it broke the end part stayed on the outlet

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Broke,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.bestbuy.com/support.

      Bestbuy Essentials
      Merjorie
      www.bestbuy.com/suppor BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Bad charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is not worth it because it only worked for a few days and that’s it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi wiiu1995,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 20 W USB-C Wall Charger - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Dont buy this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a piece of junk, it didnt even lasted a month, Thas all i have say.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Joker23,

      We appreciate your feedback, it helps us to improve the quality of our product.

      Bestbuy Essential Support
      Lea
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend!!! Box stopped working after less than a year of having it

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello There,

      Thank you very much for taking the time to review our Best Buy essentials - 20 W USB-C Wall Charger - White. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Best Buy Essentials Support
      Alvin
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not a good long term product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter stopped working in 4ish months, not a good long-term investment

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Reeb,

      We appreciate your feedback, it helps us improve the quality of our product.

      Bestbuy Essentials Support
      Lea
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ended up having to buy apple brand after the return window

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our 20 W USB-C Wall Charger! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    I hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it I hate it I hate it I hate it I hate it I hate it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a week such a waste of money

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our 20 W USB-C Wall Charger! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Best Buy Support. BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Charging speed, Price

    Rated 5 out of 5 stars

    works as intended and cost effective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast charging and inexpensive. this item did take forever to arrive and the package was slightly damaged but the item survived. plug and play. works great.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Works as expected.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no issues at all. Original Apple charger.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is what I expected. It was cheaper than buying it from Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. It does its job and actually charges my Apple Watch fairly quickly

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast charger USB- C for apple product. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    All good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the item. Works great. Definitely good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Works as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it only a few weeks now. But so far does exactly the job it was intended for. Really can't understand why my iPhone was sold to me without one, but...

    I would recommend this to a friend