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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1278 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the 20W Dual-Port Wall Charging Kit for its overall performance and fast charging speed. Many appreciate the affordable price for a 2-pack, the inclusion of both USB-C and USB-A ports, and its portability. However, some customers have noted compatibility issues with certain devices and expressed a desire for a collapsible plug design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,278 reviews
  • Pros mentioned:
    Port count

    Rated 5 out of 5 stars

    Easy non apple option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great back up apple option with dual chargers for easy use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works perfectly, no complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cables work perfectly and are quite sturdy. Plugs seem well-made, don't feel cheap/loose. Amazing price for a two-pack of well-made plugs/cables that inclues both regular USB and USB-C ports!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you so much for your positive feedback! We’re glad to hear that you’re satisfied with the Best Buy essentials™ 20W Dual-Port Wall Charging Kit. It’s great to know that the cables and plugs are meeting your expectations in terms of quality and sturdiness. We strive to offer products that provide excellent value, and we’re glad you found the price to be amazing for the quality you received. If you have any other questions or need further assistance, feel free to reach out. Happy charging! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for whats included. Ive had these chargers for over a week and they preform greatly.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Nate,
      Thanks for the awesome review! We're so glad to hear that you're enjoying the Best Buy essentials™ 20W Dual-Port Wall Charging Kit. It's great to know it's performing well and delivering great value. We appreciate you sharing your experience and hope it keeps powering your devices reliably! -Ed | Best Buy Essentials Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for charging phones. Took it on our trip to Utah and Montana they worked perfect.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, Jinnie2512. We’re happy the wall chargers kept your phones powered during your trip and performed perfectly along the way. It’s great to hear they were a reliable travel companion. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good. I use it to charge about five different things. No problems, no worries, it just does it's job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outlets are very useful. Ideal for my two guest rooms, and they make a perfect nice little gift!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Works great for me!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better deal than buying one from Apple for more money. The best part is you get two and cables. Charges much faster than the old Apple cube chargers.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your fantastic review! We're thrilled to hear that you find our Best Buy essentials™ 20W Dual-Port Wall Charging Kit to be a great value and a faster charging solution compared to other options. Providing two chargers and cables in one package is our way of ensuring you get the best deal and convenience. Your satisfaction is our top priority, and we're glad to know our product meets your expectations. Patricia | Best Buy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great if price right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased during Black Friday sale great got 2 for price of one. If paying regular price the value is not. There m. Can get other brands for cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good price and cable length is great. Not sure on longevity of item since I just purchased.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you're happy with the performance, price, and cable length of the Best Buy Essentials™ charging kit. We hope it continues to meet your expectations over time. If you ever have any questions or need assistance, we're always here to help! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and loved how fast the charger charges all my devices.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for the excellent review, Rosa!

      We're so glad to hear that you had a great experience with our service and that our Best Buy essentials™ 20W Dual-Port Wall Charging Kit is charging all your devices quickly. We appreciate you taking the time to share your feedback! If you have any questions or need assistance in the future, don't hesitate to reach out! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    A winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right, and it gets the job done. I wasn't sure what to buy, and Best Buy has the best staff in the world and pointed me in the right direction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, durable. Would recommend. Great for office and home.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Good charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good charger. Can simultaneously charge multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Port count

    Rated 5 out of 5 stars

    Newport

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for an extra charging station to be placed throughout the house.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Smart setup! Glad you were able to expand your charging station at home. Convenience makes life a little smoother. |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Port count

    Rated 5 out of 5 stars

    5/5 will recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing , has two different size ports so you can charge two different things

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Love the enthusiasm! Two ports, two devices, no problem—glad it’s working like a charm for you!

      — Shiela | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Review of rDual Port Wall chaging Kit for USB-C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and provides the necessary energy to make sure phone is fully charged and ready to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Brick worked fine, cord didn't work with my phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cords do not work with my Galaxy S22 for some reason. They work fine with other devices though. I like the dual option for USBA and C since we have older cords too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Port count

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes both USB and USB-C outlets for versatility. I use it with an electric toothbrush.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience! We're glad to hear that the Best Buy essentials™ 20W Dual-Port Wall Charging Kit is easy to use and versatile enough to power even your electric toothbrush. It's great to know the dual USB and USB-C ports are coming in handy! We appreciate your feedback and hope it continues to meet your charging needs. Let us know if there's anything else we can help with! Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charging kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works as described. Would buy again when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its good and with best deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good and with best deal. Very nice products, i used it its nice.

    I would recommend this to a friend