Customer Ratings & Reviews
- Model:
- BE-MQ231W23
- |
- SKU:
- 6512180
Customer reviews
Rating 4.4 out of 5 stars with 1514 reviews
(1,514 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 3-in-1 Magnetic Wireless Charger as a great product, praising its charging speed, ease of use, overall performance, and reasonable price. The sleek design and perfect size for nightstands are also appreciated. However, some customers have noted that the Apple Watch charger is not included.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Black screen of death occurs when using this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited for an affordable option as charging stations can get pricey but do not recommend this at all. Initially, it was great. Then about a week in, my air pods would start to charge and stop. This continued on and off and I had to finally just stop charging them. But the biggest issue for me is that while charging, my phone has suddenly had the black screen of death 3 times. I’ve NEVER had that issue. The first time, I thought it was a fluke and kind of ignored it. The second time happened just after the return window and now the third time happened this morning. Don’t waste your money on this product.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for taking the time to share your experience with our product. We are disappointed to hear that you encountered issues with the charging station. We apologize for any inconvenience this may have caused you. We take customer feedback very seriously and will use your comments to improve the quality of our products. If you would like to discuss your experience further or explore other options, please reach out to our customer service team. Thank you for your support and we hope to have the opportunity to serve you better in the future. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-in-1-7-5w-magnetic-wireless-charger-with-apple-watch-charger-holder-for-iphone-apple-watch-airpods-white/6512180.p?skuId=6512180
- Cons mentioned:Apple watch charger
Rated 2 out of 5 stars
2 out of 3 functions great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone and watch function work well. My AirPods rarely charge when placed in the device.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Nate,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Best Buy essentials
- Cons mentioned:Apple watch charger
Rated 1 out of 5 stars
More aggrivation than its worth.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Magnet holding phone is useless because you have to get positioned just right to barely hold the phone and still falls off constantly. Plus the watch charger does not hold the charge base securely, need to clip in or have a retainer of some type.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Inconsistent AirPod charging
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges, but often I have to disconnect the power cable and connect it again in order for it to charge my AirPods. Due to that issue, I'm using it as my 'secondary' charger now. There are other chargers elsewhere similarly priced that do not have this issue for me.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi NathanM! I'm sorry to hear about the inconvenience you are experiencing with our Best Buy essentials™ - 3-in-1 7.5W Magnetic Wireless Charger. It must be frustrating to have to disconnect and reconnect the power cable in order for your AirPods to charge properly. This is not the quality of product that we want to provide to our customers, and we would like to offer assistance covered by the manufacturer’s warranty. Please call 1-888-237-8289 for further assistance.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-in-1-7-5w-magnetic-wireless-charger-with-apple-watch-charger-holder-for-iphone-apple-watch-airpods-white/6512180.p?skuId=6512180
Rated 3 out of 5 stars
Wireless charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, my only issue is that the phone sits a little too high. If you touch it while it’s charging, even a light touch will drtthe phone
I would recommend this to a friend- Cons mentioned:Apple watch charger
Rated 2 out of 5 stars
no watch charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't come with watch charger. not sure why you would want to buy the separately.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello traveler,
We are very sorry to read that it does not come with a charger. For more questions and product support you may contact our customer service at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST.
Chelsea
Best Buy Essentials
Rated 2 out of 5 stars
Cumbersome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger is not as easy to use or assemble as I thought it eould be. The cable for charging the apple watch is bulky and one has to be really careful when weapping it or the bottom plate does not close. Opening the latch to remove the bottom plate is also not easy.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the charger's assembly and cable design. Your insights are valuable to us, and we'll take them into consideration for future product improvements. If you have any further concerns or need assistance, please feel free to reach out to us. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-in-1-7-5w-magnetic-wireless-charger-with-apple-watch-charger-holder-for-iphone-apple-watch-airpods-white/6512180.p?skuId=6512180
Rated 3 out of 5 stars
No apple watch charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the charging station just not that it doesnt cone with a apple watch charger
I would recommend this to a friendRated 3 out of 5 stars
3 in 1 charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Said it works on airpods3 but it doesn't. I bought 2 one for each of my kids. Neither one would charge my son's airpods 3.
I would recommend this to a friendRated 1 out of 5 stars
Not working for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked perfectly at first, but now the charging area for my headphones isn't working.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not a bad purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the charging station only issue i have is it doesn't really charge the airpods fast enought.
I would recommend this to a friendRated 3 out of 5 stars
No good for my car
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good product but it’s felling down a lot not hold ok on my car so sad
I would recommend this to a friendRated 3 out of 5 stars
Not good enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Iphone fell from the charger, is not good for it. Is just good for the watch thats it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Died before 2 years were up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought December 2023 and it died on me last night 3-14-2025. :( It was nice while it lasted.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MJT1, I'm so sorry to hear your Best Buy essentials™ 3-in-1 Magnetic Wireless Charger stopped working after just over a year. It's incredibly frustrating when a device you rely on fails prematurely, especially something that was working well for you. It's understandable that you're disappointed, and we want to help. If you need any assistance with exploring potential warranty options, please don't hesitate to contact our best Buy essentials customer support team (1-866-597-8427). They're ready to help you find a solution. - Mae | BestBuy Essential Support
Rated 2 out of 5 stars
Charging unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not attach the phone to charge without removing the otter box case.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback, KeeCee. We understand that the Best Buy essentials™ - 3-in-1 7.5W Magnetic Wireless Charger may not be compatible with all phone cases, including Otterbox cases. We appreciate your feedback and will share it with our product development team. For assistance with this issue, please contact Best Buy essentials customer support team (1-866-597-8427) for further support. - Mae | BestBuy Essential Support
- Cons mentioned:Apple watch charger
Rated 1 out of 5 stars
Fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fail. Does not charge airpods. Don’t know if it’s just my product, but not worth the effort. Going to return it and buy something that works. It did charge the phone and watch. So, it’s basically just a 2-in-1. Disappointing.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We apologize for the inconvenience and frustration you experienced with the charging of your AirPods. We appreciate you bringing this issue to our attention and will investigate further to ensure this does not happen with other customers. We understand your decision to return the product and find one that better meets your needs. We are glad to hear that the charger was able to successfully charge your phone and watch. We are always looking to improve our products and customer experience, so we value your input. Thank you for giving us the opportunity to make things right. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-in-1-7-5w-magnetic-wireless-charger-with-apple-watch-charger-holder-for-iphone-apple-watch-airpods-white/6512180.p?skuId=6512180
Rated 2 out of 5 stars
2 wasted trips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve purchased this charger twice and both times no LED light! The first one on light at all and the second one, the light goes off when I charge my phone! I’m not returning this again. I’ll just pass it down to my granddaughter! I called customer and there so no resolution!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello MariaH,
Thank you very much for taking the time to review our Best Buy essentials - 3-in-1 7.5W Magnetic Wireless Charger with Apple Watch Charger Holder for iPhone 14/13/12 series + Apple Watch + AirPods - White. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
Rated 2 out of 5 stars
Unsatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is not working. Tried to troubleshoot everything
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're very sorry to hear that the Best Buy essentials™ 3-in-1 7.5W Magnetic Wireless Charger is not working for you, and that you've already tried troubleshooting it. We understand how frustrating it can be when a product doesn't function as expected.
We'd like to help resolve this issue. Please contact our customer support team so we can assist you with troubleshooting or explore other options.
We appreciate your feedback and apologize for any inconvenience. - Mae | BestBuy Essential Support
Rated 2 out of 5 stars
Just not right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok and functional. Just not quite right for us. My wife is not using it anymore
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We're sorry to hear that the Best Buy essentials™ 3-in-1 Magnetic Wireless Charger didn't meet your expectations and that your wife is no longer using it. We appreciate you sharing your experience, as it helps us improve our products. If you need any assistance or would like to discuss a return or exchange, please feel free to reach out to our customer service team. Ivy | Best Buy essentials Support
Rated 1 out of 5 stars
Open box was faulty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this open box and it does not power on in any way. Unfortunately I missed the return window.
No, I would not recommend this to a friend












