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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1918 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the "5' USB-A to Micro USB Charge-and-Sync Cable" due to its quality, perfect cable length, and broad compatibility. The USB charging capability and ease of use, facilitated by the extra-long cord, are also appreciated. A small number of customers reported receiving the wrong size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 1,918 reviews
  • Rated 3 out of 5 stars

    2' Micro USB Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable is OK but the end doesn't slips out of the phone too easily. It is hard to make the connection sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cheap materials and craftsmanship Already broken after a few months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not gonna watch Superbowl on my new tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable works perfectly, but the TV and soundbar that i purchased on the same day have not even been delivered yet!!! Its been 10 days, 3 separate delivery days have come and gone, each one canceled. But i was never contacted by anyone to make me aware. All 3 day's i missed work sitting here at home thinking that at any minute my $3600 purchase would be delivered, but nope!!!! Each time ive called to inquire im given the run around. Pretty much blaming someone for not entering something into the system. So here i sit still waiting for someone from BEST BUY to call me to make this right!!! How about a discount at least for my frustration!!!!????

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi JeffJ,

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-A to Micro USB Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-9-usb-a-to-micro-usb-charge-and-sync-cable-black/6456441.p?skuId=6456441 BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Phone charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is way too short, needs to be longer. Would prefer wall plug but none available

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    2 short

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return item due to size and it was not what I needed for my device.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Mac13,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions,do not hesitate in reaching us at www.bestbuy.com/support

      Bestbuy Essentials
      Merjorie
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    USB to micro cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work, nothing special about it. Cable isn't very flexible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed Another

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older Fire Tablet. The newer versions have different USB wires. I have no idea why.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not seem to be charging my Arlo so I don't know if it's working or not. I will continue trying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was not compatible with camera. Service by the clerk first rate. Can not rate product. Purchased on a wish. Product rating unknown. Can not recommend as unable to use

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, jacknd, for recognizing the helpful service you received. While the product wasn’t compatible for your use, your comments provide insight into how we can improve expectations and product information. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Woohoo, it’s a phone charging cable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent me an email asking me to review this item. Woohoo, it’s a phone charging cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in order to plug up to a toy. It does the job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BB oops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am unable to provide an informed review of this item. Best Buy sent Go Pro cameras instead of the USB-A to micro-USB cables that I ordered. I followed the instructions on the website and brought the incorrect items to my local store where they took the cameras off my hands but did not have the correct USB cables in stock. BB has not supplied the missing items, so all I can say is that they don't work for me because I don't have them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ethernet Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to have an ethernet connection. Purchased this cable and it works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a soso product did not like it much i would not recommend it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tablet Charger cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chargerI cord will not charge beyond 81% capacity

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all! very disappointing went on vacation with it and had to purchase another

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called to order whatever cable would hook up to a Garmin. I was told this one would work. Well, it doesn’t. Garmin needs a USB-C. This one has a micro USB. Now I gotta return it and start over. Your sales people who take orders should know their products!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback, Susan. We're sorry to hear about the inconvenience you experienced with the incorrect cable. We understand how frustrating this can be. We'll make sure to pass your comments on to our team to improve our service. If you need assistance with the return or finding the correct USB-C cable for your Garmin, please don't hesitate to reach out. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was promised that the charger cable was the correct one, even though I told the Best Buy person I spoke with that the picture didn’t look right. He assured me it was. And it wasn’t right and I need to return it. And I paid $9.99 for next morning delivery (I was also promised it would arrive in the am) but didn’t receive it until later in the day.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi SusanS! I'm truly sorry to hear about the frustration you experienced with the charger cable you purchased and the delayed delivery. It must have been disappointing to receive the wrong product despite expressing your concerns beforehand. Rest assured, we will address this isolated issue and ensure that future designs of our devices will be improved to prevent similar situations from happening again. Thank you for bringing this to our attention.

      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-micro-usb-charge-and-sync-cable-black/6456438.p?skuId=6456438 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Bad cable connectors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not make an electrical connection with several different AC adapters.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi RobertT,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 3' Micro USB to USB Charge-and-Sync Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Charging wire lessons learned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry your product didn't work at all. It was the right size for my phone but my phone still would not charge. But I don't think it was your product. I believe it was because my phone would no longer accept the charge From any wire other than the original charging wire. I finally bought a new phone and hopes that I can still use the old wire. But that didn't work out either. I'm still unable to use your product.

    No, I would not recommend this to a friend