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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9216 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 9,216 reviews
  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will fail at the flex points at each end due to regular movement. If you keep the ends straight out and not on a "bending" position it could last but too much effort to maintain durability. Smh.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're sorry to hear that you've had a negative experience with the Best Buy essentials™ USB-C to USB-C cable. We appreciate your feedback and will make sure to pass it along to our product team for further improvement. If you'd like, please feel free to reach out to our customer service team for assistance or to explore other cable options that may better suit your needs. Thank you for shopping with us. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    poor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this cord did not last long. will not purchase again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got "Open Box" - item and box appear used/returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon receiving I determined there is strong evidence that I was sent an "Open Box" version of this item, that was likely returned by someone. I will now have to drive to the store so that I can pull a brand new sealed on off the shelf and request an exchange.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for your feedback, DeeBee. I'm sorry to hear you received what appears to be an open-box item when you expected a new, sealed product. That's definitely not the experience we want you to have.

      I understand your frustration with having to make an extra trip to the store for an exchange. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Keep your reciept.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good fit, poor aftermarket product kept slipping out my phone.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Karreem1,

      Hearing your feedback about this product is important to us so we can continue to improve the quality of our product. If you need further assistance, please contact Insignia 1-877-467-4289 and we will be glad to assist you.

      Bestbuy Essentials Support
      Lea
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Cable length

    Rated 2 out of 5 stars

    good length, short lifespan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the length of this cord, but it stopped working after just 6 months

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Aceface3000. Thank you for taking the time to leave a review on Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black. We apologize to know that the unit did not seem to last long. Kindly contact us to help you with the warranty claim.
      Mary I Best Buy Essential Customer Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Nothing too crazy. Takes awhile to charge my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just a cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replacing cord that was causing connectivity issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for gaming but doesn't charge my quest 3

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent charging cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best feeling quality.......................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't works for the purpose that I bought it, is not thunderbolt 4

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works - basic cable. Can get a cheaper cable elsewhere but they had it in stock.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    USB cords

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the grey and black USB cords the best but you quit selling them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing to sat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiduciary conducting distinctive conducting Vinci Vinci

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Will return!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I needed, will return! Nothing wrong with this product. Can’t attest to product if I haven’t used it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    C Charge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best... it stopped working with apple car play too soon

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi ChristinaL, we're sorry to hear the Best Buy essentials™ 3' USB-A to USB-C Charge-and-Sync Cable stopped working with Apple CarPlay too soon. We understand how frustrating it is when a cable fails, especially when it disrupts important functions like CarPlay. We recommend contacting our Best Buy essentials customer support team (1-866-597-8427) to explore your options. We want to ensure you have a reliable charging solution. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    NOT a Data-Transfer Cable AT ALL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't yet know how it will work as a charging cable, but as a data-transfer cable it SUCKS. EXAMPLE: USB3.0 Standard cable = 3 minutes; this cable: over 30 minutes. TERRIBLE

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're sorry to hear about the issue you've encountered with the cable's data transfer performance. Providing reliable and efficient products is important to us, and we apologize for any frustration this has caused you. Your feedback is valuable, and we'll use it to assess and improve the product. If you have any further questions or need assistance finding an alternative solution, please feel free to reach out to us. We apologize again for any inconvenience this has caused and appreciate your understanding. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-usb-c-to-usb-c-charge-and-sync-cable-black/6456420.p?skuId=6456420 BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    USB-C is not very robust!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out ok, but already showing signs of disconnecting when moved.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cord and is fine. Nothing special or useful about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is not really sturdy. Was coming apart at the connection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    5' usb to c

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug was difficult to connect and remove on phone side but worked when used. Basic in design.

    No, I would not recommend this to a friend