Customer Ratings & Reviews
- Model:
- BE-MCA322K
- SKU:
- 6456381
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.
This summary was generated by AI based on customer reviews.
Stopped charging in two months.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well to charge Galaxy S22+ fast charge for two months or so then stopped working, now detects usb storage device to a power adapter.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Muzair,
Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 3' USB-C to USB-C Charge-and-Sync Cable - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
- Cons mentioned:Fit
Did not have a good fit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cord did not fit well. It was too tight. After I plugged it in I could hardly get it out. I returned it before it could break my phone jack.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable. I understandthat the This cord did not fit well and was too tight. That can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Best Buy Essentials Support
Irene
www.Best Buy.com
waste of time and gas to return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it open box Item because label on shows excellent , brought home and try to charge my ipad and its dosent work , had return back to store .
No, I would not recommend this to a frienddefective wire
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dead in 2 month, slow charge 10+ hour to full. insane
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We’re sorry to hear about your experience. It sounds frustrating to have the product stop working after just two months and to deal with such long charging times. We take these issues seriously and would like to help resolve them. Please reach out to our customer service team so we can assist you further and find a solution. Thank you for bringing this to our attention.
Keith | Best Buy Essentials Support
Unreliable Cable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for a while but before a year started failing. While it was stationary in a vehicle it managed to start shorting out. Has become very undependable.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, Abby, for your review of the Best Buy essentials™ 3' USB-C to USB-C Charge-and-Sync Cable. We're sorry to hear that the cable has become unreliable and started shorting out before a year of use. Your feedback is important to us, and we appreciate you bringing this issue to our attention. If you haven't already, we recommend reaching out to our customer service team for assistance with a replacement or refund. Your satisfaction is our priority, and we're here to help resolve this for you. Ivy | Best Buy essentials Support
USB-A size isn't standard; will ruin your device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB-A end was a tiny bit larger than it should have been, although not to the naked eye. It fit into the phone but rather snuggly at first. I thought it was because it was new, but after 2 weeks of use it destroyed the receiving port in the phone. These are supposed to be a standard size, so why did it crush the interior port on my phone? Now the phone can't be charged and all the data is probably lost.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Product returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because the price was right and needed it to charge my portable mini blender that I take to work lasted about week, got hot and the plastic began to melt. Not recommended.
No, I would not recommend this to a friendNo good for apple products!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to use with apple iPhone and doesn’t work . I don’t receive this information during the purchase.
No, I would not recommend this to a friendNot worth anything
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless trash that shouldn't have money wasted on it
No, I would not recommend this to a friendMagnetically disappointment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not the right thing to buy, but the sales associate couldn't help. Can't add picture because I misplaced the USB after finding out it wasn't what I needed.
No, I would not recommend this to a friendChoose a braided cable instead
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable USB C connection part is highly inflexible and is therefore difficult to plug into the horizontal port -- it wants to remain vertical. This kind of stress will wear it out prematurely.
No, I would not recommend this to a friendNot working.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cable to replace a very short cable that connects a monitor to a laptop and it is not getting detected. I did not tested for charging, but it is not working for connecting a display.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for the inconvenience, it's disappointing to hear that the USB-C to USB-C cable isn't working as expected. We're committed to providing high-quality products, and we'd like to help resolve this issue.
To better understand the situation, please reach out to our Best Buy essentials customer support team (1-866-597-8427). They can provide troubleshooting steps or other option.
We appreciate your patience and understanding. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
misinformation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked one of your associates for a plug for samsung tablet,usb to micro plug and this is what they sold me. Of course it did not work and I had to go to Staples to goe the right plug. Better luck next time. Staples workers seem to know their stuff. J Havas
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello JeffreyH,
Thank you very much for taking the time to review our Best Buy essentials - 9' USB-C to USB-C Charge-and-Sync Cable - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
Unreliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will sometimes randomly not work, or have to plug and unplug it in my device(s) randomly to get to work. Don’t recommend
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi ZacharyF, Thank you for taking the time to leave a review of our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.|Best Buy Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Would not buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason it continuously slips out of the phone, so i come to get my phone and the morning and the battery is almost dead.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MichaelR,
We apologize for your experience with this cable. Hearing your feedback is important to us so we will be able to know how to improve its quality and efficiency. If you need further assistance, please contact us at 1-888-237-8289.
BestBuy Essentials Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cheaper but not a nice cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is cheap for a reason. This cable is thick and stiff and doesn’t have nice feel compared to other usb-c cables I bought.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MarcP,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Best Buy essentials,
Renee
Didn't even last a month
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable no longer stays plugged in and wobbles back and forth when barely touched. Problematic when I'm using it to connect my phone to my car and run Android Auto. I thought my phone was broken so I took it to a repair shop. They said it was fine and to try a different cable. Sure enough, the new cable was fine.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi ChristineD! I am truly sorry to hear about the inconvenience you experienced with our USB-A to USB-C cable. I can imagine how frustrating it must have been to think that your phone was broken when in fact the cable was the issue. We are committed to providing high-quality products and we will make it right by offering assistance covered by the manufacturer's warranty. Please call 1-888-237-8289 for further support.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If youre looking for a good charger stick with c-types these charge drasticly slower than them. Not even worth it really
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable - Black. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Poor Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working after a week. Not certified for Apple phones
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RobertoH! We appreciate you buying from us and understand that this is not the quality of product that we wanted our customers to have. We want to make things right for you, so please process an exchange. You have 15 days to do so. Let us know how we can help improve your experience.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416
Not a realiable cord.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The end that plugs into the phone keeps falling out so a real pain in the butt.
No, I would not recommend this to a friend