Customer Ratings & Reviews
- Model:
- BE-MCA322K
- SKU:
- 6456381
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.
This summary was generated by AI based on customer reviews.
Long cord, poor usb c plug.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable is nice and long but after a little use the plug falls out of the phone easily and disconnects easily.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, Steve. I understand how frustrating it is when a cable disconnects easily, especially after a short period of use.
If you'd like to explore warranty options or need assistance finding a more reliable cable, please contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
n/a
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.to expensive and take too long to charge the equipment.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi GoldieF,
Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421
Watch Out for the return policy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this before Christmas and turns out I didn't need it. Forgot to return it until after the holidays. Best Buy in Lewisville Texas would not accept the return as it was 7 days outside the return window. The product is in original packaging and still sold in store at the same price I paid for it. Lost a long-time customer over $8.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 3' USB-C to USB-C Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Useless cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong cord for new ph! Whats wrong with selling the charger & cord tofether, oh yeah, make bigger profit if you sell separately! Ah gotta habd it to large corporations, always thinking how to screw the customer
No, I would not recommend this to a friendCharger Works but slow charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow charger, but eventually gets the job done. Good material
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi CristalR! It's good to know that the Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable is getting the job done, even if it's a bit slow. We appreciate your feedback about its performance and for highlighting the quality of the material; we strive to provide durable products that last. If you ever have any questions or need assistance in the future, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416
A short led to a short life.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice looking cable and though it appears to be well made, unfortunately after a little over one year it developed a short.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Best Buy Essentials Support
Angela
https://www.bestbuy.com/
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow charging and worth probably half of what I bought it for. I've tried this cable in my car and at work and I probably could have bought a cable anywhere else for less and gotten the same quality.
No, I would not recommend this to a friend- Pros mentioned:Cable length
Not Worth It
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within three weeks. Not worth it. It was a long cord but broke too early.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Donald,
Thank you for writing a review about our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Bestbuy Support
Marites
www.bestbuy.com
Does NOT support Super Fast Charging
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not support supper fast charging. When connected to the Samsung super fast charging plug, the phone charges at a 'standard' rate, not at a fast rate. The description should really say this and make it clear that this is not supported using this cable.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi TomD,
Thank you for taking time to write a review our Best Buy essentials™ - 3' USB-C to USB-C Charge-and-Sync Cable - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/
Worthless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well on my phone; the 'connector' that attaches to the phone keeps sliding off; so you will always need to be near the phone while it is recharging so you can keep the cord securely attached. Otherwise it stops recharging.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback; we apologize that your experience did not match your expectations. We are sorry that you did not enjoy the Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable, we have shared your feedback with our team to address the issue. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421
USB - USBC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its charging my device there’s no Carplay connection
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear about the issue you're experiencing with CarPlay not connecting properly, even though the device is charging. Ensuring seamless compatibility between our products and various systems is important to us, and we apologize for any inconvenience caused by this issue. Your feedback is valuable, and we'll take it into account to address any compatibility concerns moving forward. If you need assistance with troubleshooting or if there's anything else we can do to help, please feel free to reach out to us. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-usb-c-charge-and-sync-cable-black/6456381.p?skuId=6456381
Doesnt work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work, this is not what i needed. But it doesn't work
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi GregoryG,
Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your devices, we'll be more than happy to provide any needed assistance.
BestBuy Essentials Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Very slow to charge MacBook connected to an outlet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very slow to charge a MacBook, using the adaptor from Apple with it. The original charger that comes with the MacBook is extremely fast.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for any inconvenience you experienced with charging your MacBook using our adaptor. We strive to provide quality products that meet the same standards as the original charger from Apple. We appreciate your feedback and will take it into consideration for future improvements. Thank you for your honesty and for giving us the opportunity to address your concerns. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-usb-c-charge-and-sync-cable-black/6456381.p?skuId=6456381
Charger won’t last, save your money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had this charger for a little over two weeks and it broke on me. Disappointing… of course it’s several days past the return and refund window too. I definitely regret spending the money and wish I would have looked at more reviews because clearly this is common with this purchase.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi LymeStrongMama77! I am truly sorry to hear that your Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable broke after only two weeks. It must be incredibly disappointing to have it happen just after the return and refund window had closed. I can understand how frustrating that must be for you. Please know that this is an isolated issue and we do offer a 15-day return and exchange policy for situations like this. Please contact us so we can assist you further with replacing the cable. Your satisfaction is important to us.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421
So far, not a good buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the wrong one. I'm not sure what it's for.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback about the 3' USB-A to USB-C Charge-and-Sync Cable. Sorry to hear that you're not sure what it's for, and we apologize for the mistake. We hope you can find a use for it or return it if needed. Thank you for choosing Best Buy essentials and please let us know if there's anything else we can assist you with. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-usb-c-charge-and-sync-cable-black/6456381.p?skuId=6456381
Okay item
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable didn't function as intended. I was trying to connect two laptops, but this wouldn't work.
No, I would not recommend this to a friend- Pros mentioned:Cable length
Didn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work so I returned it. Length was great if it worked
No, I would not recommend this to a friend - Pros mentioned:Quality
Eh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cord lasts longer than the other i reviewed but just isnt the same quality as the Samsung cords.
No, I would not recommend this to a friend Not satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tip isn't long, it falls out of my phones port to easily.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Bigreg! I apologize for the inconvenience you’ve experienced with the Best Buy essentials™ 5’ USB-C to USB-C Charge-and-Sync Cable in Black. It’s disheartening to hear that the tip isn’t secure in your phone’s port. Please know that this is an isolated issue, and we take your feedback seriously.
To address this, I recommend taking advantage of our return and exchange policy within the next 15 days. You can return the cable and choose an alternative or receive a replacement. Our goal is to ensure your satisfaction, and we appreciate your patience and understanding. If you have any further concerns, please don’t hesitate to reach out to our customer service team. Thank you for choosing Best Buy, and we look forward to resolving this for you!
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421
Not what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this would fit directly into the computer that I have to charge my mouse. It doesn’t.
No, I would not recommend this to a friend