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Customer reviews

Rating 4.7 out of 5 stars with 9216 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 9,216 reviews
  • Rated 1 out of 5 stars

    Poor design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable has serious memory that wont loosen, pulling it out of the jacks you're trying to plug it into.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello there,

      Thank you for writing a review for our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.

      Best Buy Essentials Support
      Louise
      https://www.bestbuy.com/contact-us BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    What a waste of money!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing on 12/13/2022 and as of today, 6/20/2023, it doesn't work anymore. Best Buy chat support was useless - take it back to the store! Where they may or may not honor the one year manufacturer's warranty. Do yourself a favor and buy a name brand cable because this one is a piece of junk.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi LotusCake,

      Thank you for writing a review about our Best Buy essentials™ - 3' USB-C to USB-C Charge-and-Sync Cable - Black . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Besbuy Support
      Marites
      www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    No quick charge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It mentions that it is quick charge. I tried multiple ways to charge, but its just a normal charge cable. It does not charge fast/quick.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your feedback. We’re sorry to hear that the cable did not meet your expectations for quick charging and that it only provides normal charging speeds. We understand how disappointing this must be. We appreciate your honesty and will take your comments into consideration to improve our product descriptions and performance. Thank you for giving us the opportunity to address these issues. Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Disconnects easily

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use while I play games on Xbox and the cord kept getting disconnected from the controller.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi HGriffin. Thank you for writing a review about our Best Buy Essentials USB-C Cable. I apologize that this cable keeps your disconnected from the controller. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.|Best Buy Support
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Cheap for a reason

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to be the charger for my phone in my car, and never got it to work

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 3' USB-C to USB-C Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not working after a month of usage. Best Buy is also not ready to look into the issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    9' USB-C Charger and Sync Cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy with this product. It take to long to charge my phone up. I believe that I will be returning this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging after a month . Didn’t last . Stopped working

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Saul,

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    The usb-c connector is not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb-c connector is loose on the iphone 15 pro max.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi EduardoD, thank you for reaching out. I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Phone Charging Cable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I either got a card cable for its life was not what I expected.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi LRif1945,

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-A to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com/site/best-buy-essentials-9-usb-a-to-usb-c-charge-and-sync-cable-black/6456418.p?skuId=6456418 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Always prefer Apple brand cables

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for only a couple weeks. I’ve never had any luck with Best Buy cables

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you paid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves purpose, not expensive at all, so I don't freak out when it does work right away.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because i forgot my charger at home. And was out of town it worked but it wasnt very fast .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great cord

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes a while for a chRge on USB, nota great cord, need something that charges quicker

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Jeff1,

      Thank you for taking the time to review our Best Buy essentials™ - 3' USB-C to USB Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Stiff! The plastic is on the stiff side.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cables are stiff! Search for some softer……..

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi RandallR,

      Thank you for taking the time to review our Best Buy essentials™ - 3' USB-A to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-usb-c-charge-and-sync-cable-black/6456381.p?skuId=6456381 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    product return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was probably fine, but I was sold the wrong cable. I needed one with the small end and the large on the other end.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    wrong item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the wrong cord. dont know how it works because i do not know how to even use it. i am sure it works good for someone that needs it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only worked for about 2 or 3 days before it stopped charging completely.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first but bow it works off and on.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products, you may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Phoey.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cables do not work. I will bring them back to the store.

    No, I would not recommend this to a friend