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Customer reviews

Rating 4.7 out of 5 stars with 9216 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 442 Showing 8,821-8,840 of 9,216 reviews
  • Rated 2 out of 5 stars

    Android fast charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fast charger, charges at the same pace as my other charger. I was not impressed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not compatible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work in my car. Returned it to the retailer

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our 5' USB-C to USB Charge-and-Sync Cable! We understand that when you try to use the cable in your car it's not working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the product.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Randomly disconnects.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a week old and the connection keeps interrupting for some reason.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for bringing this to our attention. We’re sorry to hear about the issues you’re experiencing with our USB-A to USB-C Charge-and-Sync Cable.

      Intermittent connections can be quite frustrating, especially with a new product. This isn’t the experience we want for our customers. Please reach out to our Best Buy essentials customer service team (1-866-597-8427) so we can assist you. We appreciate your feedback and will use it to improve our products.

      Thank you for giving us the opportunity to resolve this issue for you. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Quality

    Rated 1 out of 5 stars

    New chord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new charging chord this one seems to be sturdy and works fine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charging Wire

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Charged my phone very slowly. Also wire had tendency to kink. Don't waste ur money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Short like me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable, just way too short for what most people would like

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone charger cables

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cable products do not last long.Their average life is only about 3 months.One cable I purchased 2 weeks ago is already wearing out,works on and off.For the money one pays for them,you ought to get at least a year.Just not the case.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. We are sorry to hear that you have had a negative experience with our cable products. We take customer feedback seriously and are always looking for ways to improve the quality and durability of our products. We will take your comments into consideration and work towards providing a better product in the future. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, thin cable, didn't work properly for my Galaxy note

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cable charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges, but it starts and stops, very annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived damaged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a damaged item, i couldn't even connect it to my phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit my phone, had to return! Will be returning!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for your feedback, RichardC. We're sorry to hear the Best Buy essentials™ USB-A to USB-C cable didn't fit your phone and that you had to return it. We understand how frustrating that can be. We hope your return process goes smoothly. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 weeks. The cable stopped working with multiple bricks. Other cables of the same in house brand still work that were purchased on the same day.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi ThomasW! I am sorry to hear that your cable has stopped working after just 2 weeks. That must be frustrating, especially when other cables of the same brand purchased on the same day are still working fine. Please know that we offer a 15-day return and exchange policy, so if you contact us, we can help arrange for a repair or replacement. We truly want to make this right for you.

      JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    9’ USB-C to USB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very slow charging in the wall socket charger and didn’t even work in the car. I have an ipad 12 pro. Maby it would work for different devices but not this one. Very dissapointed and will be returning it to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Jazzy,

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Wanted 3' ... BUT NO DICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store does not carry all lengths! Wanted 3' but had to purchase 5' !!! Really?

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi BIGTECHFLOPS,

      Thanks for taking the time and effort to leave a review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this cord was trash. doesn't work or function in a single outlet for any of my devices. waste of money and now apparently non-returnable

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Dear AshleyF, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Best Buy Essentials Products BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coming out of the phone connection. I have to keep plugging my phone into the phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    charging cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too long for a cord to be used in car but was cheaper than the 3' cord.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Mary,

      Thanks for taking the time and effort to leave a review our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Not the best shopping experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine thus far. Customer Service is lacking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for a Lively phone charger cord after waiting in line for an hour. I didn't look at this cord until I opened the box. This is not what I wanted and now I have to return it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi BillT,

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the connection to my car. But just outside of the return time it did started to have a faulty connection. So the wear and tear of this thing was pretty light but it still failed pretty quickly. Would not recommend.

    No, I would not recommend this to a friend