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Customer reviews

Rating 4.7 out of 5 stars with 9216 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 9,216 reviews
  • Rated 1 out of 5 stars

    Length does matter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The length prevents rapid charging and it took longer for my phone to get charged in a timely manner. Had to purchase a different kind and shorter length and it worked better and faster.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      BestBuy Essential Support
      Shella BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to return them. None of them worked for what I needed them for to connect a monitor to a laptop

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi TaraL! I am truly sorry to hear that the Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable did not meet your expectations when trying to connect your monitor to a laptop. It must have been frustrating to experience this inconvenience. This is definitely an isolated issue, and we appreciate you bringing this to our attention so we can improve our products and services in the future.

      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Avoid this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within 30 days. Of course it stopped working after the return period.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We are sorry to hear about your experience with our product. We strive to provide high-quality products that will last for a long time, and it is disappointing to hear that yours stopped working so soon. We understand that it can be frustrating when a product fails shortly after the return period, and we apologize for any inconvenience this may have caused. We appreciate your feedback and will use it to improve our products and services in the future. Thank you for bringing this issue to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-usb-c-charge-and-sync-cable-black/6456423.p?skuId=6456423 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Useless at this point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly I cannot review this item because am still wait for the matching charger to be delivered that you also wanted me to review.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products, you may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    immediately had issues with the connection of the wire. Was loose feeling and slight movements would interrupt the charging

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi GilbertB,

      Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - 3' USB-C to USB-C Charge-and-Sync Cable - Black (BE-MCC322K). We do apologize that you are experiencing charging issues. I know it can be dissatisfying. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email at bestbuyessentials@bestbuy.com or call our customer service at 1-866-597-8427 Monday to Saturday, 8 a.m.–9 p.m. CST.

      Shai | Best Buy Essentials Support
      https://www.bestbuy.com/bestbuyessentials BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Worthless - does not work for iphone 15 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new iphone 15 pro and needed a new cable for my car. This is the one BB sold me. It did not not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not fit iPhone or iPads

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit our devices like the salesman told us it would. He really just wasn't interested in helping us.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi TammyD,

      Thank you for taking the time to review our Best Buy essentials™ - 3' USB-A to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-usb-c-charge-and-sync-cable-black/6456381.p?skuId=6456381 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person who sold me this neglected to look at the side of the box where the compatible brands was listed. My brand was not listed & the cable did not work. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Usb charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt charge my phone fast enough. I had it plugged in for 30 min and it only charged 10%

    No, I would not recommend this to a friend
    • Brand response from Best Buy CustomerSupport
      Posted .

      Thank you for providing feedback on our product. We apologize for any inconvenience you may have experienced. We understand that fast charging is important to our customers and we strive to provide the best charging experience possible.

      We recommend trying a different charging cable or adapter to see if that improves the charging speed. Additionally, make sure you are using a compatible charger and that there are no obstructions preventing a proper connection.

      Please feel free to reach out to our customer service team if you continue to experience issues with charging. We value your feedback and are committed to providing a satisfactory solution to your concerns. Thank you for choosing our product. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-usb-c-charge-and-sync-cable-black/6456381.p?skuId=6456381 BBY-ExBrand_Caribou_Coffee

  • Rated 1 out of 5 stars

    The Worst USB Wire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst, it wouldn't stay charging the wire was long but still the wire wasn't charging so i unplugged it and decided to take this item back fot a full refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt last very long started fraying at the charging point bought a belkin threaded charger at wal mart which I think is going to last a lot longer

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Nick,

      Thank you for your feedback. It is important to help us improve the quality of our product.

      BestBuy Essentials Support
      Lea
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Don't expect to find someone to help you.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold the wrong charger for my phone. There is NO customer service at the stores now.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi KathrynG! I truly empathize with your frustrating experience at Best Buy. It’s disheartening to be sold the incorrect charger, especially when you rely on it for your phone. I understand that the absence of in-person customer service can exacerbate the situation. Please know that this is an isolated issue, and I apologize for any inconvenience it has caused you. Fortunately, Best Buy’s return and exchange policy allows you to seek a resolution within 15 days1. I encourage you to explore the possibility of returning or exchanging the charger to ensure you have the right one for your device. Thank you for sharing your feedback, and I hope your next interaction with Best Buy is more positive!

      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-usb-c-charge-and-sync-cable-black/6456381.p?skuId=6456381 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came preloaded with channels. Including Netflix. Would not let us use it !!! Started it takes up to much space. After deleted EVERY channel it still wouldn’t load. This is going back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT work for external monitors.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's thin, which was a tell-tale sign it would not work with a monitor. Only maybe good for charging.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Minda,

      Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black (BE-MCC522K). We're so sorry to read that you aren't satisfied with our product. Please know that we are improving the quality of this product by considering our customers feedback. If you have any more questions or concerns, please use the link below to reach us.

      Shai | Best Buy essentials Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by sales person to connect external DVD drive to my new MacBook Pro laptop. Wrong cable. Correct cable not available at Best Buy. Bought on Amazon.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi LeoK,

      Thank you for taking the time to review our Best Buy essentials™ - 3' USB-C to USB Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging gets auto disconnected every now and then. I tried to use it for my CarPlay and it’s a mess.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi BharadwazG,

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-A to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-9-usb-a-to-usb-c-charge-and-sync-cable-black/6456418.p?skuId=6456418 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Good quality but USB-C didn't work well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the best buy cable for my Note 4. But this one the USB-C didn't fit well with Samsung A53. After plugged it in, hard to remove it from phone. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charge caple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all just working for days only..&&&&&&&&&&&&&&&&&&****&&****&&&&&&&&&&&&

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Store Brand US C to US A Charging Cord

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased store brand to charge new iPhone. Once activated it made a “ding” sound approximately evy10 seconds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it stopped working after 5 days, I would like you to review the product

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi AlvaroM! I am truly sorry to hear that your Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black stopped working after only 5 days. Please know that this is an isolated issue and does not reflect the quality standards we strive for. You are entitled to a return and exchange within 15 days, and we would be happy to assist you with finding a replacement that meets your needs.

      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421 BBY-ExBrand_Best_Buy_essentials