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Customer reviews

Rating 4.7 out of 5 stars with 9216 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 445 Showing 8,881-8,900 of 9,216 reviews
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable doesn't lock properly onto phones charging slot. Even a slight touch displaces the cable. Overall will not recommend

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Best Buy essentials™ - 3' USB-C to USB Charge-and-Sync Cable - Black . I know that this could be an unfortunate situation that the cable doesn't lock properly onto phones charging slot, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Best Buy Essential Support
      Irene
      www.Best Buy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Wrong Cable was sent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong Cable was sent I received a cable that had USB-C to USB-C. Not the one shown in the photo.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products, you may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Putleely low quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy, better to buy from five below for wire. Nit best buy for charging wire

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work well for iPhone 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I needed a black cable for in my car. Cable charges but does not work for CarPlay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong charger cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person knew I had an I-phone but sold me an android cord. Nit happy when o got home.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello WayneA,
      Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - 3' USB-A to USB-C Charge-and-Sync Cable. I am sorry to hear about having the wrong charger cord for your iPhone. If you need further assistance you can contact our customer service at 1- (888)-237-8289 Monday-Saturday 8am - 9pm CT.
      Best Buy essentials
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not cost much but also isn't any better than one you'd find at the gas station

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Michael,

      Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Best Buy essentials Support,
      Renee
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Cable is no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable is not good. I should of kept my money. Cable has a short. Its no good.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi JosephR,

      Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Renee,
      Best Buy essentials
      https://www.bestbuy.com/site/best-buy-essentials-9-usb-a-to-usb-c-charge-and-sync-cable-black/6456418.p?skuId=6456418 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not what I needed in box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What was in the box was not what it said it was. I got home and found a usb-c to usb-c cable when what I needed was a usb-c to usb charging cable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cable that stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for about a month and now have stoped working. I’ll have to spend more to get a better brand.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your feedback with us. We’re sorry to hear that your experience with our product did not meet your expectations. We strive to provide high-quality items, and it’s disappointing to learn that yours stopped working after a month. Your satisfaction is important to us, and we understand the frustration that comes with having to invest in a different brand.

      Please reach out to our customer service team so we can assist you further and explore potential solutions. We value your input and hope to improve your experience with us. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Too long

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too long. I used to european meter units. Its 2.4 meters. Too long and transfer speed is terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    9' USB-C to USB-C cable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recieved the item quickly but came broken. It appears the USB-C on one end of the cable was pulled out making it appear to be female vs male connector.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awesome review!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It already has failed. So I have to write 9 more characters. I've reached the minimum. This will never be posted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working about a month after purchasing.. do not reccomend

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Elio, we're truly sorry to hear about the issue you've encountered with our product, and we understand how frustrating that must be. Please accept our sincere apologies for any inconvenience. We'd like to make this right for you. If you could provide more details or reach out to our customer support, we'll do our best to assist you promptly. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter. Best Buy essentials™ Support | Jeth. https://www.bestbuy.com/site/best-buy-essentials-9-usb-a-to-usb-c-charge-and-sync-cable-black/6456418.p?skuId=6456418 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    USB C doesn't work with S22 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work with my phone. I was able to.charge a Sena headset with it, so at least I can use it for something.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chord is cheap and damages easily. It will get you by in a pinch.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Eagleeye,

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Doesnt Sync

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesnt sync, i had one to use with my keyboard, didnt work, tried with my phone, didnt work to sync, only charges, be wary

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable. I know that this could be an unfortunate situation that doesnt sync to your keyboard and phone, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Best Buy Essential Support
      Irene
      www.BestBuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Garmin charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales girl sold me the wrong one. It was for a Garmin. To adopt into a wall charger. They really need some better training.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Fit Cell Phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither side of this cable fits cell phones for data transfer or for any other purpose--they are both too large.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable. I know that this could be an unfortunate situation that Neither side of this cable fits cell phones for data transfer or for any other purpose, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Best Buy Essential Support
      Irene
      www.BestBuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad contact with phone so always stops charging. Have to puto weight on cable to immobilize it. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a few of these from BB essentials and they haven’t been very durable. I won’t purchase again

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials