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Customer reviews

Rating 4.7 out of 5 stars with 9216 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 9,216 reviews
  • Rated 1 out of 5 stars

    Loose.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for use in my car. Loses connection every time i hit a bump.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me it would work perfectly and it turns out that I ruined my charging center for my phone

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our 3' USB-C to USB Charge-and-Sync Cable! We know how frustrating is that the cable damaged your phone charging port. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Didn't fit my Google Pixel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it solely to charge my Google Pixel on a trip, and the usb-c was too short.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi IAmGroot,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Best Buy essentials Support,
      Renee BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Neli

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my samsung galaxy ultra note its not working, my phone wants only Samsung charger

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    N/a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. The charger didn’t work at all. That’s all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    detective/returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable is detective. Maybe another one is ok but the one i got was not.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello obercom,
      We are very sorry to read that the other cable is defective. I know how inconvenient this must be for you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Best Buy Essentials
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after the 3rd day. I would have returned it but I threw away the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive but unfortunately, doesn't really work very well.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi BestBuyCustomer,

      Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable - Black (BE-MCA522K). We apologize that our product did not satisfy your expectations. I know it can be dissatisfying. Please know that we are improving the quality of this product by considering our customers' feedback. If you have any more questions or concerns, please use the link below to reach us.

      Shai | Best Buy essentials Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Didn't work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. Wouldn't charge my phone. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i thought it did. Not that product is bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this and it was not what i needed, not sure what this does, have to return. I explained to guy at store, he said it was what i needed and it wasn't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't like it for me it didn't really charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt plug into any USB-C devices I own properly and therefore doesnt charge them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow/No charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge my phone. Galaxy Note 20 Ultra 5G, and when it does charge it gives me a message saying it will charge very slow.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello JayD. Thank you for taking the time to leave a review on Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable - Black. I understand that the unit performance upsets you as it did not function as intended. Kindly call to further assist you.
      Mary II Best Buy Essential Customer Support II https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the wires did not work at all. threw it away. hope the other ones does work. disappointed

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Benc,

      Thank you for writing a review for our Insignia 9' USB-C to USB-C Charge-and-Sync Cable - Black, we appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
      We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.

      Best Buy Essentials Support
      Louise
      https://www.bestbuy.com/contact-us BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Charger cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for almost 2 weeks and it stopped working. I can't return it because i couldn't find the receipt.......

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Teegal! Thank you for your feedback on Best Buy essentials™ - 9' USB-A to USB-C Charge-and-Sync Cable - Black. We're very sorry to hear that your product stopped working after only two weeks. We understand how frustrating and disappointing this must be, especially since you can't find the receipt for a return. For return and exchange assistance, please contact Best Buy Customer Service at 1-888-237-8289. - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-9-usb-a-to-usb-c-charge-and-sync-cable-black/6456418.p?skuId=6456418 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work properly the phone says not the correct charger slow charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad information

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have the data transfer speed necessary to run a ssd on a xbox series x like the employee claimed it did

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever to charge my phone in my truck. I was very disappointed. I don't know if I just got a bad one or not.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Foxylady,

      Thank you for the feedback. We do apologize if you are not .disappointed with the product. For us to assist you with the issue you may contact 888-237-8289.

      Renee
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Don't purchase with original phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed Didn't charge with original phone i purchase

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Jerome,

      Hearing your feedback about this product is really important to us so we will be able to know how to improve the quality and efficiency of this cable. If there is anything that we can assist you with, please contact us at 1-888-237-8289 for further assistance.

      BestBuy Essentials Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    NOT USED TO LONG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though that I needed a 5 foot one, so I have not used it, but realized when I got home I did not. Just forgot about I'm going to return it for a 3 ft one.

    No, I would not recommend this to a friend