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Customer reviews

Rating 4.7 out of 5 stars with 9216 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 9,216 reviews
  • Rated 1 out of 5 stars

    Maybe it's bad luck, one bad cable but....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for 3 days then I had intermittent charging. Not bad for the price I guess if you get a good one

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Danny2582! I'm sorry to hear that the Best Buy essentials™ - 9' USB-A to USB-C Charge-and-Sync Cable - Black didn't meet your expectations. We understand how important it is to have reliable products, and we appreciate your feedback. We'd like to learn more about your experience so we can improve our offerings. For assistance, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-9-usb-a-to-usb-c-charge-and-sync-cable-black/6456418.p?skuId=6456418 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Car charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a charger for my phone, this one works very good in the car.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad cable. Never worked.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead out of the box. There’s not much else to say. I bought a cable that’s completely worthless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Car Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger did not work for Car Play in my vehicle

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Cindy,

      It is really important to us to hear your experience when using our products. It is helpful to us so we will be able to continue improve its quality and efficiency. If there is anything that we can assist you with, please contact us at 1-888-237-8289 for further assistance.

      BestBuy Essentials Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after a week, no longer returnable after two weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliability

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working good at first and suddenly stopped working on my iPad after 2 months.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Peter! Thank you for leaving a review on Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable. We deeply apologize for getting you a unit that did not last long. Kindly contact us to further assist you.
      Mary II Best Buy Essential Customer Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Hot garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of garbage it loses connection every 5 minutes

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi TerrellP,Thank you for taking the time to leave a review of our Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.|Best Buy Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger already stop working after 3 weeks of using

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi DeeM,Thank you for taking the time to leave a review of our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.|Best Buy Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Poor design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont charge phone keeps falling out of the port on the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad cords

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy overall with these cords. They die every so often or dont really charge sufficiently

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad cord 9 feet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke the 1st time my daughter used it. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wire changes to slow and cannot connect correctly wasnt happy about the charging cable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Very poor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret to buy this products I will never and ever recommend this product for anyone

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      We do apologies for what happen, for any question you can contact our customer service  at 1 (877) 467-4289 Daily 8am - 9pm CT.

      Best Buy Essential Support
      Irene
      www.BestBuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Charger Poor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was very slow with charging. It took hours for my device to get charged

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello StellaO,

      Thank you very much for taking the time to review our Best Buy essentials - 9' USB-C to USB-C Charge-and-Sync Cable - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Best Buy Essentials Support
      Alvin
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Usbc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't charge very well, might be that this product was returned and I was sold a used or damaged item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased less than a month ago and it stopped working. Not happy.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our 9' USB-C to USB Charge-and-Sync Cable! We know how frustrating is that the product stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with product warranty.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Bad buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy construction it stopped working after 3 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me a faulty cable and the length is not five feet long. Terrible service in the last few months.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Marher24!

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      BestBuy Support
      Alvin
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Crappy cable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cables are flimsy and worked about a month. Don’t bother

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking time to write a review our USB Cable. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.

      If you have any other concerns, you may contact our team for assistance.

      Dina || Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't the right item that I ordered I thought it was a lightning cable

    No, I would not recommend this to a friend