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Customer reviews

Rating 4.7 out of 5 stars with 9216 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 448 Showing 8,941-8,960 of 9,216 reviews
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last three months before wires snapping and unable to charge my phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after a month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a month. I used it for my car and it didn't hold up very long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    USB charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges so slowly that it’s useless so was a waste of time and money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Data

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t transmit data like the description said it would

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello PeterG,
      Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - 3' USB-C to USB-C Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB port broke after 2 days, wouldn’t buy again, buy a better brand

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      BestBuy Essentials Support
      Shella BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    USB cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a one star because I returned the product to the store

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi JohnP,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work well, better spend more money and buy a better quality one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of charging my phone, it actually drains the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow charging

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed was slow. It took twice as long to charge as the other brands.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total junk! will not charge my Ipad right out of the box

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Broke too fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twisted and broke the same week I bought it. Nothing else to say.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Doc4d,

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible cable. Not worth the money. Spend a little extra to get a better quality cable.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking time to write a review our Best Buy essentials™ - 3' USB-C to USB-C Charge-and-Sync Cable - Black. We are truly sorry to read your concern with one of our products.
      We are working on improving our products and designs. We appreciate your feedback.

      If you have any other concerns, you may contact our team for assistance.

      Dina || Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Trash cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable is trash. I tried using in to make some fire music and it did not work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work from the time I opened the package.. I need to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost trashAlmost trashAlmost trashAlmost trash!!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello AnthonyB,
      Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good point and thank you for sharing this information

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi RichardH,

      We really appreciate your feedback on this Best Buy essentials - 3' USB-C to USB Charge-and-Sync Cable - Black, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.

      Best Buy Essentials Support
      Alvin
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very hard not pliable at all, mistake it just doesn't bend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't good!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because whenever i plugged it it starts asking for a soecial app to perform well!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    non helpful sales associate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought wrong cable after getting advice from sales associate when i clear ask for new cord for my galaxy s10

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work on my phone since I believe its not of good quality

    No, I would not recommend this to a friend