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Customer Ratings & Reviews

$9.99
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Comp. Value: $14.99

Customer reviews

Rating 4.7 out of 5 stars with 1608 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the 32 W Vehicle Charger with 1 USB-C & 1 USB Port, especially regarding its charging speed and the convenience of having both USB ports. Many find its overall performance great, and appreciate its ease of use and reasonable price. Some customers mentioned the size being a bit larger than expected, while a few had concerns about potential battery drain and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,608 reviews
  • Rated 1 out of 5 stars

    Inhospitable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no technical background. The cashier told me any problems bring it back. I did the salesgirl was rude & condescending. I tell everyone dont shop there.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi SusieS,

      We apologize for your experience with one of our customer service. Please know that we always consider our customer's feedback with regard to our customer service so we will be able to address rude employees and make sure to deliver quality and best customer service experience. Please contact us at 1-888-237-8289 if you need further assistance.

      BestBuy Essentials Support
      Lea
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Car charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Hasn’t even been a month and it already quit working

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for taking the time to share your feedback with us. We're truly sorry to hear that you experienced issues with your product so soon after purchase. We understand how frustrating it can be when something doesn't work as expected, especially when you've invested in it. Your experience is important to us, and we want to make things right. Please reach out to our customer service team so we can assist you in resolving this matter. We appreciate your input, as it helps us improve our products and services. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-32-w-vehicle-charger-with-1-usb-c-1-usb-port-black/6459115.p?skuId=6459115 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work in my 2007 VW Jetta. It could be the outlet but other car charges have worked this one doesn’t have any power in it to charge anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Vehicle charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesnt charge very well. Connection in the adapter is loose have to replug in adapter several times for the charger to charge my iphone.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      Thank you for taking time to write a review our Best Buy essentials™ - 32 W Vehicle Charger with 1 USB-C & 1 USB Port - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Best Buy Essentials Support || https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Bad charger

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst charger i have owned. It is always coming out from the port so I'm constantly having to push back in.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Simona,

      We apologize for your experience with this product. It is important to hear your feedback so we can continue to improve the quality of this product. If there is anything that we can assist you with, please contact us at 1-888-237-8289 for further assistance.

      BestBuy Essentials Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Love best buy but.....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item never worked and I had to return it. The people asked me if it worked. I said no

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi ECCBBYUKNWME! I'm sorry to hear that the item you purchased never worked and that you had to go through the process of returning it. Please know that this is an isolated case and can be easily resolved by processing an exchange for you. We truly appreciate your feedback as it helps us to improve our product design and ensure our products meet the highest quality standards. Thank you for bringing this to our attention.

      JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-32-w-vehicle-charger-with-1-usb-c-1-usb-port-black/6459115.p?skuId=6459115 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working a week after only a week. For the price I paid for it, its definitely not worth the price

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi StephanieP,

      We want to hear our customer's feedback about this charger. It will help us improve the quality of this product and its efficiency. If there is anything that we can assist you, please contact us at 1-888-237-8289 for further assistance.

      BestBuy Essentials Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Car charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried using in the car while I was traveling and this did not function ,,something wrong with the product quality !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this product tried to use it and it just did not work at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst one that I used. Just trying return but have expired time. 2 weeks to return only so waist money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoped it would increase charging speed , but it didn’t

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Whatisadisplayname, it's disappointing to hear that the Best Buy essentials™ 32 W Vehicle Charger didn't meet your expectations in terms of increasing charging speed. Sometimes, charging speed can be influenced by various factors including the device being charged, the type of cable used, and the power output of the charger. If you have any other questions or if you're looking for alternative solutions to improve your charging experience, feel free to let us know! Gly | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-32-w-vehicle-charger-with-1-usb-c-1-usb-port-black/6459115.p?skuId=6459115 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not sufficient

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I purchased it I realized that I needed a charger with 2 usb-c ports

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi GCasey,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Best Buy Essentials,
      Renee BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item didn’t work on my car, I returned it and purchased something else.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello ArianaBt,
      We are very sorry to read that this vehicle charger did not work on your car. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Slow charge iPhone 14 Pro Max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a rapid charger, this charges really slow.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello John,

      Thank you very much for taking the time to review our Best Buy essentials - 32 W Vehicle Charger with 1 USB-C & 1 USB Port - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Best Buy Essentials Support
      Alvin
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    I don’t recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely charges my phone in the car. It’s not fast enough either.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello WinnieF,
      Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - 32 W Vehicle Charger with 1 USB-C & 1 USB Port. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1- (888)-237-8289 Daily 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is no good. It only worked for about 5 days.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Nikki,
      We are very sorry to read that the product only worked for 5 days. I know how inconvenient this must be to you, we would be more than willing to troubleshoot it and check your options for you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    不建议购买

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a working indicator light, it is very dazzling when driving at night

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    car charger doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesn't work, have to return it. It was an open box item, doubtful that they tested it before putting it back up for sale.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Suprised the ratings are this high

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LED is too bright. Charging speed is slow. Feels cheap and lightweight.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Anthony,

      I am so sorry to hear that your experience with our Best Buy essentials™ - 32 W Vehicle Charger with 1 USB-C & 1 USB Port - Black. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.

      Best Buy Essentials Support
      Louise
      https://www.bestbuy.com/contact-us BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband’s adapter broke replaced with this one, it broke also

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We apologize to to read that the unit is broken. It is not our intention that the unit is broken. We would like to help with this. Please contact our customer service team for further assistance.

      Gem
      Bst Buy Essentials BBY-ExBrand_Best_Buy_essentials