Customer Ratings & Reviews
- Model:
- BE-MVC32W22K
- SKU:
- 6459115
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the 32 W Vehicle Charger with 1 USB-C & 1 USB Port, especially regarding its charging speed and the convenience of having both USB ports. Many find its overall performance great, and appreciate its ease of use and reasonable price. Some customers mentioned the size being a bit larger than expected, while a few had concerns about potential battery drain and heat.
This summary was generated by AI based on customer reviews.
Both product and Best Buy disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on Aug. 17th. No longer worked as of Sept. 10th. Buyer beware and Best Buy would not at least offer a store credit to get a different one.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback. We’re sorry to hear about your experience with the Best Buy essentials™ 32 W Vehicle Charger. We understand how frustrating it can be when a product doesn’t meet expectations, and you don’t receive the support you need.
Please reach out to our Best Buy essentials customer service team (1-866-597-8427) again, as we strive to ensure all our customers are satisfied. We appreciate your patience and hope to resolve this issue for you soon. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Charging speed
Not happy with craftsmanship…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast charging, just didn’t hold up to my fast paced lifestyle…
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
Thank you for taking the time to review our Best Buy essentials™ - 32 W Vehicle Charger with 1 USB-C & 1 USB Port - Black. I understand it charges slowly and that can be frustrating. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at (1-888-237-8289).
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful product, broke after first use. Did not even last a month
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're so sorry to hear that your Best Buy essentials 32W Vehicle Charger broke after just one use and didn't even last a month. That's definitely not the quality we expect from our products, and we understand how frustrating that must be.
We want to help resolve this for you. Please reach out to our Best Buy essentials customer support team (1-866-597-8427) directly so we can assist you further. - Mae | BestBuy Essential Support
Stopped charging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke yesterday. Cport not charging my phones.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear about the issue you encountered with our Best Buy essentials™ 32W Vehicle Charger. It's certainly frustrating when a product doesn't perform as expected. We take the quality and reliability of our products seriously, and we apologize for any inconvenience this may have caused you.
If the charger is no longer charging your phones and the C-port seems to be malfunctioning, it may be a defect. We recommend reaching out to our customer support team as soon as possible. They will be able to assist you further, whether it's with troubleshooting steps or arranging a replacement for the faulty charger. Your satisfaction is important to us, and we want to ensure that this issue is resolved to your satisfaction. Thank you for bringing this matter to our attention. Jeth | Best Buy essentials™ https://www.bestbuy.com/site/best-buy-essentials-32-w-vehicle-charger-with-1-usb-c-1-usb-port-black/6459115.p?skuId=6459115
Bad charger
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst charger i have owned. It is always coming out from the port so I'm constantly having to push back in.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Simona,
We apologize for your experience with this product. It is important to hear your feedback so we can continue to improve the quality of this product. If there is anything that we can assist you with, please contact us at 1-888-237-8289 for further assistance.
BestBuy Essentials Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Very poor quality, does not work for more than a m
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality, does not work for more than a month
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with the Best Buy essentials™ 32 W Vehicle Charger. We're sorry to hear that it stopped working after just a month. This is certainly not the quality we aim to provide, and we apologize for the inconvenience.
We take your feedback seriously and would like to help resolve this issue. Please contact our customer service team at 866-597-8427 so we can assist you further and find a suitable solution.
Thank you for giving us the opportunity to address this, and we appreciate your patience and understanding. -Rolf | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-32-w-vehicle-charger-with-1-usb-c-1-usb-port-black/6459115.p?skuId=6459115
DO NOT TRUST ONLINE CHAT ADVICE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy representative (online chat) advised incorrectly to order this. It did not fit my Samsung S8. Created a good many problems for me to get this corrected. Local store helped out.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Zenarcher3,
We appreciate you bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/
Add a title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought item at store. Plugged into several vehicles with working cigarette lighters and the item did not work. Bought a generic plug at a gas station when phone died.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 32 W Vehicle Charger with 1 USB-C & 1 USB Port - Black . I understand that the item did not work while plugged into several vehicles with working cigarette lighters. That can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Best Buy Essential Support
Irene
www.BestBuy.com
Inhospitable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no technical background. The cashier told me any problems bring it back. I did the salesgirl was rude & condescending. I tell everyone dont shop there.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi SusieS,
We apologize for your experience with one of our customer service. Please know that we always consider our customer's feedback with regard to our customer service so we will be able to address rude employees and make sure to deliver quality and best customer service experience. Please contact us at 1-888-237-8289 if you need further assistance.
BestBuy Essentials Support
Lea
https://www.bestbuy.com/
Not reliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months, the usb-c broke. Tried to exchange it in store but the store wouldn’t allow me to.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi KoKoJames! I am truly sorry to hear about the inconvenience you experienced with the Best Buy essentials™ - 32 W Vehicle Charger. This is not the quality of product that we strive to provide our customers. Please accept my apologies and know that we are here to assist you in resolving this issue, covered by the manufacturer's warranty. For further assistance, please call 1-888-237-8289.
JC | | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-32-w-vehicle-charger-with-1-usb-c-1-usb-port-black/6459115.p?skuId=6459115
Doesn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work in my 2007 VW Jetta. It could be the outlet but other car charges have worked this one doesn’t have any power in it to charge anything.
No, I would not recommend this to a friendVehicle charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesnt charge very well. Connection in the adapter is loose have to replug in adapter several times for the charger to charge my iphone.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there,
Thank you for taking time to write a review our Best Buy essentials™ - 32 W Vehicle Charger with 1 USB-C & 1 USB Port - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/
Car charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Hasn’t even been a month and it already quit working
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for taking the time to share your feedback with us. We're truly sorry to hear that you experienced issues with your product so soon after purchase. We understand how frustrating it can be when something doesn't work as expected, especially when you've invested in it. Your experience is important to us, and we want to make things right. Please reach out to our customer service team so we can assist you in resolving this matter. We appreciate your input, as it helps us improve our products and services. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-32-w-vehicle-charger-with-1-usb-c-1-usb-port-black/6459115.p?skuId=6459115
Love best buy but.....
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item never worked and I had to return it. The people asked me if it worked. I said no
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi ECCBBYUKNWME! I'm sorry to hear that the item you purchased never worked and that you had to go through the process of returning it. Please know that this is an isolated case and can be easily resolved by processing an exchange for you. We truly appreciate your feedback as it helps us to improve our product design and ensure our products meet the highest quality standards. Thank you for bringing this to our attention.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-32-w-vehicle-charger-with-1-usb-c-1-usb-port-black/6459115.p?skuId=6459115
Not worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working a week after only a week. For the price I paid for it, its definitely not worth the price
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi StephanieP,
We want to hear our customer's feedback about this charger. It will help us improve the quality of this product and its efficiency. If there is anything that we can assist you, please contact us at 1-888-237-8289 for further assistance.
BestBuy Essentials Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Car charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried using in the car while I was traveling and this did not function ,,something wrong with the product quality !!!
No, I would not recommend this to a friendTerrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst one that I used. Just trying return but have expired time. 2 weeks to return only so waist money!
No, I would not recommend this to a friendPoor quality product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this product tried to use it and it just did not work at all
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi EmilyT! We are truly sorry that you may have received a defective product. We understand how frustrating that can be and want to assure you that we are committed to resolving this issue for you. You may process a return and exchange. Bring in the product together with the card that you use to purchase it.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-32-w-vehicle-charger-with-1-usb-c-1-usb-port-black/6459115.p?skuId=6459115
N/A
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hoped it would increase charging speed , but it didn’t
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Whatisadisplayname, it's disappointing to hear that the Best Buy essentials™ 32 W Vehicle Charger didn't meet your expectations in terms of increasing charging speed. Sometimes, charging speed can be influenced by various factors including the device being charged, the type of cable used, and the power output of the charger. If you have any other questions or if you're looking for alternative solutions to improve your charging experience, feel free to let us know! Gly | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-32-w-vehicle-charger-with-1-usb-c-1-usb-port-black/6459115.p?skuId=6459115
Not sufficient
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I purchased it I realized that I needed a charger with 2 usb-c ports
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi GCasey,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Best Buy Essentials,
Renee